MY NAME IS BRIAN WE'RE OUT DISTRICT FOR CITY COUNCILOR AND I'M THE CHAIR OF THE BOSTON CITY COUNCIL COMMITTEE ON WAYS AND MEANS. TODAY IS MAY 29, 2024.  THIS HEARING IS BEING RECORDED. IT IS ALSO BEING LIVESTREAMED AT BOSTON DOT GOV BACKSLASH CITY DASH COUNCIL DASH TV AND BROADCAST ON EXPANDED CHANNEL EIGHT RCN CHANNEL 82 FILES CHANNEL 964 THE COUNCIL'S BUDGET REVIEW PROCESS WILL ENCOMPASS A SERIES OF PUBLIC CAMERAS BEGINNING IN APRIL AND RUNNING THROUGH JUNE. WE STRONGLY ENCOURAGE RESIDENTS TO TAKE A MOMENT TO ENGAGE IN THIS PROCESS BY GIVING TESTIMONY FOR THE RECORD YOU CAN DO THIS SEVERAL WAYS ATTEND ONE OF OUR HEARINGS AND GIVE PUBLIC TESTIMONY.  WE WILL TAKE PUBLIC TESTIMONY AT THE END OF EACH DEPARTMENTAL HEARING AND ALSO AT OUR NEXT HEARING DEDICATED TO PUBLIC TESTIMONY WHICH WILL BE HELD ON TUESDAY MAY 22ND AT 6 P.M.. THE FULL HEARING SCHEDULE IS ON OUR WEBSITE AT BOSTON.COM BACK SLASH COUNCILOR DASH BUDGET YOU CAN GIVE TESTIMONY IN PERSON HEARING THE CHAMBER ARE VIRTUALLY VIA ZOOM FOR IN-PERSON TESTIMONY PLEASE COME TO THE CHAMBER AND SIGN UP ON THE SEAT NEAR THE ENTRANCE FOR VIRTUAL TESTIMONY YOU CAN SIGN UP USING OUR ONLINE FORM ON OUR COUNCIL BUDGET REVIEW WEBSITE OR BY EMAILING THE COMMITTEE AT THE IWM AT BOSTON DOT GOV WE HAVE CALLED WE ARE CALLED TO TESTIFY.  PLEASE STATE YOUR NAME AND AFFILIATION OR RESIDENCE AND LIMIT YOUR COMMENTS TO A FEW MINUTES TO ENSURE THAT ALL COMMENTS AND CONCERNS CAN BE HEARD. YOU CAN TO EMAIL YOUR TESTIMONY TO THE COMMITTEE AT CC THAT W M AT BOSTON DOT GOV OR THREE SUBMIT A TWO MINUTE VIDEO OF YOUR TESTIMONY THROUGH THE FORUM ON OUR WEBSITE FOR MORE INFORMATION ON THE CITY COUNCIL BUDGET PROCESS AND HOW TO TESTIFY PLEASE VISIT THE CITY COUNCIL'S BUDGET WEBSITE AT BOSTON DOT GOV BACKSLASH COUNCIL DASH BUDGET TODAY'S HEARING IS ON DOCKETS NUMBER 067020672 AUDIT FOR THE FBI 25 OPERATING BUDGET INCLUDING ANNUAL APPROPRIATIONS FOR DEPARTMENT OPERATIONS FOR THE SCHOOL DEPARTMENT AND OTHER POST-EMPLOYMENT BENEFITS.  DOCKET NUMBER 067330675 ORDERS FOR CAPITAL FUND TRANSFER APPROPRIATIONS DOCKET NUMBER 067620678 OR IT IS FOR THE CAPITAL BUDGET INCLUDING LOAN ORDERS AND LEASE PURCHASE AGREEMENTS. THESE MATTERS WAS SPONSORED BY MAYOR MICHELLE WU AND REFERRED TO THE COMMITTEE ON APRIL TEN, 2020 FOR THE FOCUS OF THIS HEARING WILL BE TO DISCUSS THE FBI 25 BUDGETS AND INSPECTIONAL SERVICES DEPARTMENT PROPERTY MANAGEMENT AND PUBLIC FACILITIES DEPARTMENT. TODAY I'M JOINED BY MY COLLEAGUES IN ORDER ARRIVAL COUNCILOR AARON MURPHY COUNCILOR ED FLYNN COUNCILOR IS BRAIDING COUNCILOR GABRIELLA COLETTA COUNCILOR ENRIQUE PEPEN WHO IS ALSO THE VICE CHAIR COUNCILOR COUNSELOR JOHN FITZGERALD AND COUNCILOR MEJIA TODAY. PANELISTS CONSIST OF A COMMISSION OF INSPECTIONAL SERVICES DEPARTMENT COMMISSIONER DEL RIO, EXECUTIVE DIRECTOR OF PUBLIC FACILITIES DEPARTMENT EXECUTIVE DIRECTOR GRIFFIN AND COMMISSIONER OF PROPERTY MANAGEMENT DEPARTMENT COMMISSIONER SHELTER. NOW I'LL TURN IT OVER TO THE PANEL FOR THE PRESENTATION.  THANK YOU CHAIR OR GOOD MORNING COUNCILORS. NICE TO SEE YOU TODAY. THANK YOU FOR HAVING US. WE ARE THE OPERATIONS CABINET OR I'LL LET MY COLLEAGUES INTRODUCE THEMSELVES BUT MY NAME IS RAYMOND SHELTON, THE COMMISSIONER OF PROPERTY MANAGEMENT. BEFORE I GET STARTED I WANT TO THANK YOU FOR YOUR PAST SUPPORT AND PARTNERSHIP IN PARTICULAR ON THE MAYOR'S AGENDA TO DELIVER EXCEPTIONAL SERVICES WITH THE FOCUS ON YOUTH FAMILY QUALITY OF LIFE, YOUTH SPORTS EDUCATION AND PUBLIC SAFETY.  IN ADDITION TO MYSELF I HAVE A COUPLE OF MY COLLEAGUES IN THE BULLPEN IN CASE THEY'RE NEEDED. SENIOR DEPUTY COMMISSIONER SAM LEVINSON ON THE SIDE HERE AND DEPUTY COMMISSIONER OF ADMINISTRATION AND FINANCE JULIE TIPPET. SO ON NEXT SLIDE PLEASE. SO VERY QUICKLY THE. I WANTED TO TELL YOU WHAT THE PROPERTY MANAGEMENT DEPARTMENT DOES AND I'LL START BY TELLING YOU WHAT OUR GOALS ARE. OUR GOAL IS TO PROVIDE POSITIVE, ACCESSIBLE AND SAFE ENVIRONMENTS FOR THE CITY'S WORKFORCE AND RESIDENTS. IF YOU DIDN'T KNOW WE HAVE CARE AND CUSTODY OF A WIDE PORTFOLIO OF CITIES MUNICIPAL PROPERTIES . SO FOR EXAMPLE CITY HALL, FANEUIL HALL AND SEVERAL FACILITIES THROUGHOUT THE CITY WE ON THOSE FACILITIES WE CONDUCT MAINTENANCE, REPAIRS AND MANAGEMENT. WE ALSO PROVIDE SECURITY BOTH PHYSICAL SECURITY THROUGH MUNICIPAL PROTECTIVE SERVICES BUT ALSO SECURITY TECHNOLOGY THROUGH OUR MUNICIPAL OPERATIONS AND SEVERAL ALMOST ALL FACILITIES ACTUALLY THROUGHOUT THE THROUGHOUT THE CITY.  IN ADDITION TO THAT, WE PROVIDE SUSTAINABILITY MEASURES CONSTANTLY AND WE ALWAYS LOOK AT WAYS OF REDUCING OUR OPERATING COSTS. WE PROVIDE SPACE AND DESIGN BUILDING LAYOUT UPGRADES BOTH BY OURSELVES BUT ALSO IN COLLABORATION WITH THE PUBLIC FACILITIES DEPARTMENT. AND FINALLY WE PLAN AND HOST SPECIAL EVENTS HERE AT CITY HALL PLAZA AND AT SOME OF OUR OTHER FACILITIES.  NEXT SLIDE PLEASE. SO FOR I WANTED TO TALK TO YOU ABOUT VERY QUICKLY ABOUT FY 24 ACCOMPLISHMENTS AS WELL AS F Y 25 GOALS. SO I WOULD SAY OUR BIGGEST ACCOMPLISHMENT FOR FY 24 WAS THE KICK OFF OF BOSTON'S RESILIENT BUILDING PLAN. AND WHAT THAT IS IS A THREE PHASED PLAN TO IMPROVE FACILITY MANAGEMENT THROUGHOUT THE CITY. THE FIRST PHASE IS BASICALLY A REORGANIZATION AND A RIGHTSIZING OF OUR FACILITIES MANAGEMENT PORTFOLIO IN TERMS OF WHICH BUILDINGS WE MANAGE AND WHICH STAFF WE USE TO MANAGE THOSE BUILDINGS. SECONDLY, WE'VE KICKED OFF A PROCESS IN COLLABORATION WITH THE PUBLIC FACILITIES DEPARTMENT TO DO FACILITY CONDITION ASSESSMENTS. THAT'S ASSESSMENTS LOOKING AT EVERY SINGLE FACILITY THROUGHOUT THE CITY WITH THE EXCEPTION OF SCHOOLS AND FINDING OUT THE CONDITION OF THEM AND DOCUMENTING THAT INFORMATION. AND LASTLY, IT'S EXPANSION OF OUR FACILITY MANAGEMENT TECHNOLOGY GIVING STAFF AT ALL LOCATIONS THE TOOLS TO SEND AND CREATE MAINTENANCE REQUESTS BUT ALSO GIVING US THE ABILITY TO TRACK OUR ASSETS IN A CENTRALIZED ASSET MANAGEMENT SYSTEM. THE OTHER THING WE DID THIS YEAR WE SPENT A LOT OF FOCUS ON WITH THE CITY OF BOSTON'S DATA ANALYTICS TEAM LOOKING AT THE GRAFFITI BUSTERS PROGRAM, LOOKING AT WAYS TO OPTIMIZE IT ,TO REDUCE THE BACKLOG AND TO BE MORE EFFICIENT. SO THOSE ARE JUST A SMALL SLICE OF THE THINGS THAT WE'VE ACCOMPLISHED THIS PAST YEAR. SO FOR FY 25 WE REALLY WANT TO BUILD ON THAT MOMENTUM. WE ARE PREPARING FOR THE REOPENING OF COURT STREET AND SO THAT WILL INVOLVE SEVERAL DIFFERENT DEPARTMENTS MOVING INTO THAT BUILDING AND A LOT OF SORT OF LOGISTICS IN THE BACKGROUND. WE WANT TO CONTINUE THOSE THE BOSTON'S RESILIENT BUILDING PLAN. WE WANT TO IMPROVE THE MAINTENANCE AND LEVEL OF WE WANT TO IMPROVE THE MAINTENANCE AND REDUCE THE EMERGENCY CLOSURES THAT TEND TO HAPPEN WHEN WHEN BUILDINGS AREN'T PROPERLY MAINTAINED.  WE WANT TO EXPAND ON THE GRAFFITI TEAM TO CONTINUE TO MAKE IMPROVEMENTS IN THAT AREA. AND FINALLY WITH THIS THE INCREASES THAT WE GOT LAST YEAR AS WELL AS THE THE ADDITIONAL RESPONSIBILITIES THAT WE TOOK ON, WE WANT TO REALLY FOCUS ON STAFF DEVELOPMENT SO JUST TO MAKE SURE THAT WE'RE OPTIMIZING THOSE RESOURCES AND USING THEM IN THE BEST WAY POSSIBLE. WITH THAT I'M GOING TO TURN IT OVER TO KAREN.  GOOD MORNING, COUNSELORS. MORNING.  THANK YOU VERY MUCH FOR HAVING US HERE TODAY AND THANK YOU FOR YOUR SUPPORT SINCE I'VE BEEN THE DIRECTOR WE HAVE AND THE COUNCIL HAS ALWAYS SUPPORTED THE DEPARTMENT IN THE WORK THAT WE DO. YOU KNOW, OVER THE LAST THREE YEARS WE'VE PROMOTED 19 PEOPLE HIRED 22 PEOPLE IN ALL. THAT DOESN'T HAPPEN IN A VACUUM . IT'S BECAUSE OF YOUR SUPPORT THE MAYOR'S SUPPORT CHIEF BY CHIEF IRISH SUPPORT AND OBM. AND SO I WANT TO THANK YOU VERY MUCH FOR YOUR PAST SUPPORT OF OUR DEPARTMENT.  I'M SORRY . THAT'S GOOD. SO MOST OF YOU KNOW WHAT WE DO. WE MANAGE THE MAYOR'S CAPITAL PLAN AND YOU KNOW, RIGHT NOW WE EXCUSE ME , I'M JUST TRYING TO GET TO MY SLIDE DECK.  SO RIGHT NOW WE'RE CURRENTLY ABOUT 109 PROJECTS AND MANAGING ABOUT $1.8 BILLION AS THE DEPARTMENT AND.  NEXT SLIDE PLEASE.  SO THESE ARE SOME ONGOING ISSUES AS COMMISSIONER SHELTON HAD MENTIONED, WE DID WE IN PARTNERSHIP WORKING WITH PROPERTY MANAGEMENT ON A FACILITIES CONDITIONING ASSESSMENT WHICH WILL BE VERY VALUABLE IN TERMS OF CREATING FUTURE CAPITAL PLANS IN TERMS OF SEEING THE NEEDS AND BUILDINGS.  THIS HAS BEEN FOR THE LAST PROBABLY TWO YEARS WE'VE HAD IT WITHIN A DEPARTMENT PROCESS IMPROVEMENT. WE'VE BECAUSE OF THE NEW POSITIONS WE'VE HIRED TRAINERS, WE'VE HIRED A BUSINESS ANALYST WHERE WE MOST OF OUR WORK IS IS PROCESS IMPROVEMENT AND TRANSPARENCY.  EVERYTHING WE DO IS ON A BUILDER AND IT'S ACCESSIBLE. AND FROM THAT WE'VE BEEN CREATING REPORTS ON HOW WE'RE DOING AS A DEPARTMENT IN TERMS OF CONTRACTOR EXECUTION SCHEDULE OVERSIGHT CHANGE ORDER MANAGEMENT.  SO THIS IS ONGOING. IT'S ALWAYS A WORK IN PROCESS AND WE'RE ALWAYS LOOKING TO IMPROVE.  AND THEN ANOTHER THING THAT WE'RE DOING THAT WE AS DESIGN AND TAKE INTERVIEWS TO MEET SOME NEW DESIGNERS THAT WILL BE HOPEFULLY APPLYING FOR SOME OF OUR FUTURE PROJECTS. NEXT SLIDE.  SO AS STATED EARLIER, WE MANAGE THE PROJECTS AND WE'VE HAD A LOT OF SUCCESSES THIS YEAR IN TERMS OF WE JUST OPENED UP THE RIBBON CUTTING FOR THE MATTER AND THE TRAINING FACILITY FOR ANNUAL LIBRARY AND THE CALI COMMUNITY CENTER. WE ALSO EXECUTED ANOTHER 90 HOST DR. ARCHITECT FIRMS AND WE REDUCED OUR CHANGE ORDER EXECUTION TIME BY 40% MEANING PEOPLE WERE GETTING PAID QUICKER FOR WORK THAT'S BEEN AUTHORIZED.  AND THEN ANOTHER INITIATIVE WE DID IN ALONG WITH THE STUDY FOR THE K THROUGH 12 WE ALSO EXECUTED THE GREEN NEW DEAL INITIATIVE FOR THE MAYOR.  THANK YOU VERY MUCH FOR YOUR TIME. THANK YOU.  OKAY.  THANK YOU CHAIR LAUREL AND THE CITY COUNCIL FOR GIVING ME THE OPPORTUNITY TO GO THROUGH DESCRIPTION A LITTLE BIT OF WHAT OUR DEPARTMENT DOES TO IMPROVE THE CITY AS WELL AS TO INTRODUCE MYSELF AS THE NEW COMMISSIONER WHERE I D I HAD MY TWO MONTH ANNIVERSARY LAST FRIDAY AND YEAH, IT'S GONE QUICKLY SO AS WE DO HAVE A FEW NEW COUNCILORS WHAT I'LL DO IS I'LL PROVIDE AN OVERVIEW OF THE DEPARTMENT. YOU'LL BE ABLE TO SEE OUR ORG CHART.  NEXT I'LL TALK ABOUT OUR 25 BUDGET PROPOSAL. AND THEN LASTLY I'LL GIVE YOU AN OVERVIEW OF OUR GOALS FOR THE YEAR.  THE MISSION OF THE DEPARTMENT IS TO PROTECT AND IMPROVE THE QUALITY OF LIFE OF ALL THE PEOPLE WHO LIVE HERE, WHO WORK HERE AND WHO VISIT BOSTON AND WE DO IT THROUGH ENFORCING CODES FEDERAL, STATE AND A NUMBER OF ORDINANCES WE PERMIT WE LICENSE AND WE REALLY DO REGULATE SO MANY ASPECTS OF DAILY LIFE. IT IS SOMETIMES MIND BLOWING HOW MUCH HOW MUCH IT DOES TOUCH . IT'S ALL DONE THROUGH A LENS OF ASSISTANCE THROUGH COMPLIANCE WHICH IS REALLY LIVE BY ALL THE STUFF HAVE YOU KNOW, IN MY DAILY CONVERSATIONS THIS IS SOMETHING THAT COMES OUT FROM ALL EMPLOYEES FROM THE FRONT LINES TO THE LEADERSHIP.  OUR INTEREST IS ALWAYS TO GET FOLKS TO COMPLY WITH THE CODES AND THE REGULATIONS TO MAKE SURE EVERYONE IS SAFE AND HEALTHY. AND THAT IS OUR FIRST AND FOREMOST FOCUS.  WE ENGAGE WITH THE USERS OF OUR SERVICES THROUGH A NUMBER OF CHANNELS. WE ARE HANDLING JUST SO YOU GET A SENSE OF THE SCOPE AND THIS AND THE SCALE. 20,000 SERVICE REQUESTS AND 110,000 CALLS IN OUR CALL CENTER EVERY YEAR. WE ARE DOING OUR BEST TO BRING ESD OUT OF THE OFFICE INTO OUR NEIGHBORHOODS. WE HAVE A WHOLE WE HAVE A WHOLE KIND OF VERTICAL DEALING WITH CONSTITUENT SERVICES AND MAKING SURE PEOPLE GET THE ASSISTANCE THEY NEED.  BLESS YOU. WE HAVE OVER 120 FIELD STAFF. YEAH. THANK YOU FOR CHANGING THE SLIDE. SO THE MAJORITY OF WHOM ARE ASSIGNED A SPECIFIC WARD SO THEY GET TO KNOW THAT AREA OF THE CITY AND THE PEOPLE WHO THEY'RE WORKING WITH. AND WE HAVE FIVE REGULATORY ENFORCEMENT DIVISIONS FIVE ADMINISTRATIVE DIVISIONS AND WE ASSIST THE ADMINISTRATOR WITH TWO BOARDS. I'LL JUST GIVE YOU A FEW NUMBERS FOR EACH OF THE DIVISIONS THAT YOU HAVE. I KNOW THIS LINE IS A LITTLE SMALL.  IF YOU HAVE QUESTIONS LET ME KNOW. OUR BIGGEST DIVISION IS THE BUILDINGS AND STRUCTURE DIVISION THAT ALL YOUR CONSTRUCTION PERMITS AND INSPECTIONS OF ALL PUBLIC AND PRIVATE CONSTRUCTION WORK.  THEY'RE ISSUING OVER 40,000 PERMITS PER YEAR AND ALSO DOING OVER 40,000 INSPECTIONS ANNUALLY. OUR ENVIRONMENTAL SERVICES DIVISION.  I'M SURE YOU'RE ALL FAMILIAR WITH SINCE WE WENT RESEARCH WE WERE RECENTLY HERE TALKING ABOUT RODENT MITIGATION BUT THEY ALSO PROACTIVELY ALSO DO SOME OTHER WORK REGARDING SITE CLEANLINESS, AUTO SHOP LICENSING THEIR ABOUT 5000 SERVICE CALLS PER YEAR AND THEY'RE ALSO DOING 1500 PROACTIVE BAITING OPERATIONS IN PLACES LIKE SEWERS, PUBLIC PARKS AND PLAYGROUNDS EVERY YEAR. OUR HEALTH DIVISION IS ENSURING BUSINESSES IN BOSTON ARE MEETING THE SANITARY AND THE FOOD COURT, FEDERAL FOOD CODE AND STATE REGULATIONS LICENSING ALL FOOD SERVICES ESTABLISHMENTS RETAIL FOOD STORES, RETAIL RESIDENTIAL KITCHENS, CHILDCARE FACILITIES, HOSPITALS, NURSING HOMES. PUSHCARTS AMONG OTHERS. THEY ARE CONDUCTING ABOUT 15,000 INSPECTIONS ANNUALLY. OUR HOUSING DIVISION THE SAME THEY'RE ENSURING THAT RESIDENTS HAVE CLEAN AND SAFE AND SANITARY HOMES. THEY'RE ENFORCING THE RENTAL REGISTRATION AND INSPECTION ORDINANCE, THE SHORT TERM RENTAL ORDINANCE BREATHE EASY AT HOME PROGRAM AND THE SENIORS SECURITY ORDINANCE. THEY'RE DOING 12,000 ANNUAL RENTAL PROGRAM INSPECTIONS SO THOSE PROACTIVE.  PLUS AROUND 9000 REACTIVE COMPLAINT BASED INSPECTIONS. AND LASTLY OUR WEIGHTS AND MEASURES DIVISION THEY'RE ENFORCING ENFORCING STATE CODES FOR DEVICES THAT ARE WEIGHING AND MEASURING PRODUCTS SUCH AS PRICE SCANNERS, TAXI METERS, GAS PUMPS, FUEL DELIVERY TRUCKS AND THE LIKE AS WELL AS A TRUCK SIDE GUARD ORDINANCE AND THE PLASTIC BAG ORDINANCE.  OUR ADMINISTRATIVE DIVISIONS ARE AS I MENTIONED HANDLING CONSTITUENT SERVICES CALL CENTER FINANCE AND TECHNOLOGY, LABOR RELATIONS AND ADMINISTERING SUPPORT FOR THE ZBA WHICH IS HANDLING AROUND NINE 900 CASES PER YEAR.  I'LL JUST GIVE YOU A LITTLE BIT OF A SENSE OF WHAT WE'VE BEEN DOING IN THE PAST FEW YEARS BEFORE I GOT HERE AND I HAVE BEEN ABLE TO KIND OF SEE IT IN REAL LIFE. THE DEPARTMENT HAS PRIORITIZED IMPROVING THE USE OF TECHNOLOGY AND OUR CUSTOMER SERVICE AND EDUCATIONAL PROGRAM. WE'RE DEPLOYING TECHNOLOGY FOR THE FIELD STAFF SO THEY CAN UPGRADE INTERNAL AND PUBLIC FACING PERMITTING AND LICENSING SYSTEMS.  WE ARE BRINGING MORE BETTER AND MULTILINGUAL INFORMATION TO CUSTOMERS ACROSS ALL ASPECTS OF OUR WORK THROUGH PROACTIVE WEBINARS HOW TO GUIDE SOCIAL MEDIA AND ONLINE WEB PAGES AND PORTALS AND OBVIOUSLY MAKING INVESTMENTS IN PERSONNEL IN ORGANIZATIONAL STRUCTURE WHICH I'M HAPPY TO TALK ABOUT.  CAN WE GO TO THE NEXT SLIDE? I'LL GO OVER OUR BUDGET PROPOSAL. SO OUR FISCAL 25 YEAR BUDGET TOTALS ALMOST $24 MILLION. THE OVERWHELMING MAJORITY GOES TO PERSONNEL.  22 MILLION OF IT. THAT DOES INCLUDE EVERYTHING RELATING TO PERSONNEL. THE OTHER PRIMARY LINES ARE AROUND EQUIPMENT, AROUND SOFTWARE LICENSES ABOUT ALL KINDS OF SUPPLIES AND MATERIALS THAT WE NEED INCLUDING BEADING AND OTHER EQUIPMENT.  I THINK I CAN I CAN GO TO THE NEXT SLIDE AND JUST GIVE YOU A LITTLE BIT OF A TASTE FOR OUR GOALS.  WE HAVE THE FOLLOWING GOALS. YOU CAN SEE THEM UP ON THE SLIDE. WE DO WANT TO BUILD CONTINUE BUILDING I SHOULD SAY BECAUSE I DO SEE THIS EVERY DAY A CULTURE OF CONTINUOUS IMPROVEMENT ALWAYS LOOKING AT HOW WE CAN MAKE OUR PROCESSES MORE EFFICIENT AND EFFECTIVE OUTREACH AND EDUCATION EXPANDING AND CONTINUING TO EXPAND THOSE AWARENESS RAISING AND PUBLIC EDUCATION EFFORTS.  MODERNIZING OUR D SERVICES AS PART OF AN ONGOING EFFORT TO MODERNIZE AND IMPROVE CUSTOMER SERVICES WE ARE TRYING TO EXPAND ONLINE SERVICE OFFERINGS TO ALLOW BUILDING INSPECTIONS EVENT RELATED FOOD PERMITS TO BE REQUESTED ONLINE RATHER THAN IN-PERSON. LASTLY, I'LL TALK ABOUT CUSTOMER SERVICE IMPROVEMENTS. JUST TRYING TO MAKE SURE THERE IS SOMEONE THAT COULD WALK YOU THROUGH THE PROCESSES IF YOU HAVE QUESTIONS.  AND LASTLY THE UPCOMING RODENT CONTROL INITIATIVE.  THE BOSTON WROTE AN ACTION PLAN THAT WE PLAN ON LAUNCHING THIS YEAR SO THAT'S WHAT'S TO COME UNDER THE YEAR AND I LOOK FORWARD TO YOUR QUESTIONS AND TO THIS CONVERSATION. THANK YOU.  WANT TO ACKNOWLEDGE THAT WE ALSO HAVE BEEN JOINED BY COUNCIL PRESIDENT LUCY LOUIJEUNE, COUNCILOR DURKAN AND COUNCILOR BEN WEBER. I'LL NOW TURN IT OVER TO MY COLLEAGUES IN ORDER ARRIVAL FOR QUESTIONING STARTING WITH COUNCILOR MURPHY. COURSE. THANK YOU. THANK YOU FOR BEING HERE. I FEEL LIKE WE'VE SEEN EACH OTHER A LOT LATELY WHICH IS A GOOD THING. JUST THANK YOU FOR THIS OVERVIEW.  EACH ONE OF YOUR DEPARTMENTS THAT YOU OVERSEE A DIRECT QUALITY OF LIFE ISSUES YOU KNOW IF IT'S WRAPPED TO YOU KNOW,  TRASH AND PEOPLE CARE THEY CALL AND THE RANGE THAT YOU HAD MENTIONED OF THE DIFFERENT YOU KNOW WHAT YOU OVERSEE THE HEALTH WHICH IS THE RESTAURANTS MAKING SURE OUR RESTAURANTS STAY OPEN AND OUR MEETING HEALTH STANDARDS TO MAKING SURE OUR SUMMER PROGRAMING IS READY TO GO. SO YOU'RE TOUCHING EACH OF YOU ALL OF THE DIFFERENT, YOU KNOW, INTERGENERATIONAL RESIDENTS ACROSS THE CITY.  NO REAL DIRECT QUESTIONS. JUST MAKING SURE GOING FORWARD THAT YOU HAVE THE RESOURCES YOU NEED KNOWING THAT YOU'RE SUCH A FORWARD FACING DEPARTMENTS AND THE CAPITAL BUDGET ALWAYS.  DIRECTOR GRIFFIN I WOULD SAY COMMISSIONER DIRECTOR GRIFFIN IS ALWAYS PEOPLE LOOK FORWARD TO THAT LIKE WHERE ARE WE INVESTING OUR MONEY AND WHEN WE BUILD THINGS WE'RE YOU KNOW, PUTTING VALUE INTO THE FUTURE GENERATIONS.  BUT COMMISSIONER SHELTON WHEN I'M AT DIFFERENT BUILDINGS ACROSS THE CITY, IF IT'S VISITING CHURCHES ON MAIN STREET OR AT THE BOWLING BUILDING, THE STAFF AT THOSE BUILDINGS VERY PROFESSIONAL JUST AS IF WHEN I SEE THEM HERE IN CITY HALL. SO THANK YOU FOR THAT AND EACH OF YOU ALSO JUST THANK YOU FOR ALWAYS IF AT LEAST FOR MY OFFICE AND I HEAR IT FROM ALL OF MY COLLEAGUES THANK YOU FOR BEING SO RESPONSIVE AND PICKING UP YOUR PHONE. I KNOW SOME OF THE CONVERSATIONS ARE TOUGH ONES AND WE CAN'T ALWAYS GET THE RESULTS BUT IT'S ABOUT COMPROMISE. I KNOW MY COLLEAGUE COUNCIL HERE SAYS THAT ALL THE TIME.  RIGHT. IT'S SHOWING UP BUT IT'S SOMETIMES IT'S ABOUT COMPROMISE AND FINDING HOW CAN WE COME TO SOME COMMON GROUND. SO THANK YOU FOR COMING TO US TODAY AND JUST LOOK FORWARD TO SUPPORTING YOUR BUDGET AND IF THERE'S ANYTHING WE HERE TODAY THAT YOU NEED I'LL BE HERE TO ADVOCATE FOR THAT. SO THANK YOU. THANK YOU. THANK YOU. COUNCILOR MURPHY, COUNCILOR FLYNN, THE FLOOR IS YOURS. THANK YOU, MR CHAIRMAN.  THANK YOU TO THE ADMINISTRATION PANEL THAT IS HERE. THANK YOU, COMMISSIONER, FOR SPEAKING ABOUT PEST CONTROL. IT'S AN ISSUE I'VE BEEN FOCUSED ON FOR FIVE OR SIX YEARS. I'VE ADVOCATED FOR A STANDALONE CITY DEPARTMENT AS YOU KNOW WHAT WILL TAKE PLACE IN THE BUDGET SO WE'RE ABLE TO HIRE MORE INSPECTORS THAT WILL DEAL WITH PEST CONTROL ISSUES. RIGHT NOW I BELIEVE WE HAVE 14 CITYWIDE. THEY DON'T WORK NECESSARILY ON THE WEEKENDS. WHAT ARE WE GOING TO DO ON PEST CONTROL ISSUES?  THANK YOU COUNCILOR . JUST TWO YES, I THINK THAT'S THE NUMBERS CORRECT AND WE DON'T HAVE THEM FULL TIME ON THE WEEKEND ALTHOUGH WE DO HAVE A FULL ON CALLED PROGRAM FOR PRIORITY ONE TWO AND THREE ISSUES WE CAN GET PEOPLE OUT TO ASSIST.  SO I JUST WANT TO MAKE SURE TO SAY THAT WE ARE WAITING THIS MONTH TO RECEIVE THE RECOMMENDATIONS. AS YOU KNOW FROM THE CONSULTANT THAT'S WORKED WITH OUR ENVIRONMENTAL SERVICES TEAM TO LAUNCH THE BOSTON RODENT ACTION PLAN. I'M SURE YOU'LL BE VERY INTERESTED TO REVIEW IT AS AM I ONCE WE KNOW EXACTLY WHAT THAT ROADMAP CALLS FOR. WE ARE VERY EAGER TO IMPLEMENT IT BECAUSE JUST LIKE YOU WE HEAR A LOT FROM CONSTITUENTS AROUND THE NEED AND IN MANY NEIGHBORHOODS AND MANY NEIGHBORHOODS I'M SORRY THE I'M NOT SURE WHETHER THE RECOMMENDATIONS ARE GOING TO BE TO GET MORE FIELD STAFF OUT. OUR GOAL IS ALSO TO PROVIDE THEM WITH THE APPROPRIATE ADMINISTRATIVE SUPPORT SO THAT THEY'RE OUT ON THE FIELD AS MUCH AS THEY CAN WITHOUT THE NEED TO DO ADMINISTRATIVE WORK ON THE BACK END. SO THERE IS SOMETIMES THAT TRADEOFF THAT WE'RE LOOKING AT BUT YEAH, AS SOON AS WE HAVE THE THE ROADMAP WE WILL BE NOT ONLY ENSURING THAT WE'RE DOING THOSE PROACTIVE 1500 PLUS THREE RESPONDING TO COMPLAINTS BUT THAT WE ARE AS YOU KNOW COORDINATING WITH EVERY CITY AGENCY STATE ACTOR AND OUR RESIDENTS ON THE BEST WASTE MANAGEMENT PLAN THAT WE CAN HAVE IN ALL OF THE PREVENTIVE MEASURES THAT ARE REALLY GOING TO HELP US MAKE A DENT IN THIS ISSUE. AND THANK YOU.  YES, I ALSO WANT TO I ALSO WANT TO ACKNOWLEDGE CORY GRIFFIN AND EAMON SHELTON WHO HAVE WORKED CLOSELY WITH FOR MANY YEARS FOR THEIR PROFESSIONALISM AS WELL. SO THANK YOU TO BOTH OF THOSE COMMISSIONERS FOR EXCELLENT WORK SHORT TERM RENTAL ORDINANCE ENFORCEMENT OF SOMETHING I WORKED CLOSELY WITH COUNCILOR LEE EDWARDS AT THE TIME SENATOR EDWARDS, WHAT ARE WE DOING ON THAT ISSUE? SURE, COUNCILOR , I CAN GIVE YOU THE NUMBERS AND THEN I'LL TELL YOU WHAT I'VE SEEN. SO THE TOTAL NUMBER OF REGISTRATIONS ACTIVE AND PENDING THAT WE HAVE AT THE MOMENT IS A LITTLE OVER 1000 THOUSAND 159 WE HAVE ISSUED SO FAR ALMOST 500 VIOLATIONS AND COLLECTED TENS OF THOUSANDS OF DOLLARS ON FINES. IT IS A PROGRAM THAT WE ARE ACTIVELY ACTIVELY LOOKING TO MAKE AS EFFICIENT AND IS AS EFFECTIVE AS POSSIBLE. WE COLLABORATE WITH ALL OF YOU ON MAKING SURE WE TAKE NON-COMPLIANT LISTINGS OFF THE WEBSITE, HAVE AN ONGOING RELATIONSHIP WITH THE HOSTING PLATFORMS.  SO YEAH, I MEAN IT'S A IT'S GOING IN LOOKING TO TO IMPROVE IT. THANK YOU.  MY FINAL QUESTION OR COMMENT I GUESS WELL PROBLEM PROPERTIES IS ALSO AN ISSUE THAT I DEAL WITH ESPECIALLY IN THE SUMMERTIME LOUD NOISES PARTIES GETTING GETTING RESIDENTS APARTMENTS ON THAT THAT'S UNLIKE MAYBE IF WE COULD TALK ABOUT THAT OFFLINE AND TRY TO PUT MORE FOCUS ON PROBLEM PROPERTIES. I DO WANT TO AND MAKE AND QUESTION AND ACKNOWLEDGE ONCE AGAIN TO TO KERRY GRIFFIN KERRY ONE OF THE BEST PRODUCTS I'VE EVER SEEN IN THE CITY. IT'S IS THE CARTER SCHOOL AND WHAT HAS TRANSFORMED THERE AND PROVIDING A STATE OF THE ART SCHOOL TO STUDENTS WITH DISABILITIES CERTAINLY YOU WERE INSTRUMENTAL WORKING WITH MAYOR MARTY WALSH AS WELL RESIDENTS OF THE CITY.  WHAT'S HAPPENING WITH THE CARTER SCHOOL AND WHAT WHAT TYPE OF IMPACT DO YOU THINK THAT SCHOOL WILL HAVE?  THANKS SO MUCH FOR THE QUESTION. COUNCILOR FLYNN SO THE CARTER SCHOOL PROJECT IS ITS GOING VERY WELL RIGHT NOW. WE'RE ON SCHEDULE. WE'RE ON BUDGET WE ARE WE HAVE A GREAT TEAM OUT THERE BETWEEN THE TEAM CONTRACTOR AND ARCHITECT RPM. IT'S VERY COHESIVE THIS SCHOOL AND IN PARTICULAR TO MARK O'CONNOR WHO IS THE PRINCIPAL OF THE CARTER IS AMAZING IN THIS FACILITY IT'S GOING TO BE A GAME CHANGER.  NOT ONLY WILL THEY BE ABLE TO HAVE MORE STUDENTS ATTEND BUT THEY WILL ALSO THE JUST THE CORRIDORS, THE ACCESSIBILITY, THE THE THE FURNITURES, THE THE POOL IT'S IT'S GOING TO BE AMAZING.  AND SO THIS IS AN MBA PROJECT AND YOU KNOW THAT'S IT'S YOU KNOW, THANK THEM FOR THEIR SUPPORT TOO AND FINANCING IN THE GRANT THAT WE'RE RECEIVING FOR THIS BUT IT'S IT'S AN INCREDIBLE IT'S GOING TO BE AN INCREDIBLE SCHOOL.  THANK YOU. THANK YOU, KERRY AND AND DURING THE PANDEMIC I HAD THE OPPORTUNITY TO WORK WITH AME AND A LOT DURING ON ISSUES IN AND AROUND OF CITY HALL KEEPING OUR BUILDINGS SAFE AND KEEPING OUR BUILDING UP UP TO DATE WITH SOME CHANGES INFRASTRUCTURE CHANGES BUT WANT TO ACKNOWLEDGE THE IMPORTANT WORK YOUR TEAM DID IN IT AS WELL. SO THANK YOU FOR YOUR PROFESSIONALISM, MR CHAIR. I HAVE NO FURTHER QUESTIONS. THANK YOU. THANK YOU. COUNCILOR FLYNN. COUNCILOR BREADON, THE FLOOR IS YOURS. THANK YOU, MR CHAIR.  THANK YOU ALL FOR BEING HERE THIS MORNING. I A FEW ALL I'VE GOT QUESTIONS FOR ALL THREE OF YOU SO I THINK INSPECTIONAL SERVICES DEPARTMENT WE WE'VE BEEN TALKING OVER THE YEARS WITH GETTING A BETTER TECHNOLOGY SO THAT WHEN YOU GO ON A SITE VISIT YOU CAN YOU CAN LOG VIOLATIONS PRETTY QUICKLY AND AND SO WHAT WHAT HERE WE'VE ALSO NOTICED THAT THE RELEVANT DATA SETS THE BUILDING PERMITS BUILDING AND PROPERTY CODE VIOLATIONS ZBA CASES, FOOD ESTABLISHMENTS LICENSES AND SHORT TERM ELIGIBILITY THAT THEY HAVE SORT OF UM THEY'RE PART OF THE THE DATA SETS THAT YOU COLLECT UM, BUT I'M JUST WONDERING IN TERMS OF HOW CONSISTENTLY THEY ARE LIKE THROUGH ANALYZE BOSTON WE HAVE HEARD THAT SOME OF THE DATA SETS HAVE BEEN INACCESSIBLE. UM, SO WE'D LOVE TO GET MORE INFORMATION ON THAT AND THEN AND PORTIONS OF THE CODE VIOLATION DATASET HAVE BEEN REMOVED AND THE REASON WE'RE INTERESTED IN THAT WE WERE LOOKING AT SCOFFLAW LIKE LAND PERSISTENTLY POOR LANDLORDS ARE NOT KEEPING UP THEIR PROPERTY SO WE'D REALLY LIKE TO HAVE THAT BECAUSE I AS WE MOVE FORWARD THINKING ABOUT ENFORCEMENT AND HOLDING OUR LANDLORDS ACCOUNTABLE, WE NEED TO BE HAVE ACCESS TO THAT INFORMATION.  CAN YOU IDENTIFY ANY EXISTING UNFUNDED MANDATES? SO NO, WE'RE REALLY GOOD AT WRITING ORDINANCES AND CITY HALL BUT REQUIRE REQUIREMENTS. YOU KNOW THE THE ORDINANCES THAT ARE NOT FULLY IMPLEMENTED DUE TO LIMITED CAPACITY IS HAVE YOU BUMPED INTO ANY OF THAT? AND I'M THINKING SPECIFICALLY ABOUT LIKE RENTAL REGISTRATION AND THE INSPECTION PROGRAM. HAVE YOU BEEN ABLE TO KEEP UP WITH ALL THE RENTALS, SHORT TERM RENTAL INSPECTIONS AND NOT EVEN ON IT'S NOT JUST SHORT TERM RENTALS AND THEN ALSO THE SHARPS DISPOSAL ORDINANCE WE HAD ARE WE HAS THAT BEEN IMPLEMENTED LIKE I KNOW WE WERE HAVING SOME DIFFICULTIES WITH COMPLIANCE FROM THE VENDORS OF LIKE PHARMACIES.  THANK YOU COUNSELOR. I'LL START BY SAYING I APOLOGIZE FOR NOT HAVING ACKNOWLEDGED MY STAFF THE FIRST GO AROUND BUT WE DO HAVE CHIEF OF STAFF CHRIS ENGLISH HERE AND ASSISTANT COMMISSIONER KELLY MACKEY FOR A AND F THEY DO TREMENDOUS WORK AND I WISH I COULD SHOW THAT ALL THE ASSISTANT COMMISSIONERS AND ALL THIS STUFF HOWEVER THEY ARE HERE AND I WILL CALL ON KELLY TO TALK A LITTLE BIT MORE ON THE DATA SETS BUT LET ME KIND OF HIT THESE ONE BY ONE AND THEN ASK KELLY TO ADD MORE CONTEXT SO FOR BUILDING PERMIT VIOLATIONS AND AND IN THAT DATA THAT'S UP THERE FIRST I WANT TO SAY YOU YOU HIT A SWEET SPOT FOR ME BECAUSE THAT IS ONE OF THE AREAS THAT I'VE BEEN MORE PERSONALLY LOOKING AT AND WE'RE CURRENTLY DOING A JOINT EFFORT BETWEEN A OF A NUMBER OF DIFFERENT DIVISIONS AND I IS THE TO CLEAN THAT UP A LITTLE BIT. WE DO HAVE A NUMBER OF VIOLATIONS THAT IN REAL LIFE HAVE BEEN ADDRESSED BUT THAT REMAIN OPEN IN OUR DATA SETS. SO JUST STAY TUNED ON THAT BECAUSE WE ARE CLEANING ROAD AS FAR AS TECHNOLOGY FOR FIELD STAFF AND INSPECTORS, I WAS LUCKY AND HAPPY TO DO RIDE ALONGS WITH INSPECTORS FROM ALL OF OUR DIVISIONS AND JUST TO OBSERVE AND LEARN FROM THEM AND SEE HOW THEY DO THEIR WORK AND I SAW THAT THAT THE TECHNOLOGY HAS BEEN DISPATCHED. THEY THEY ALL HAVE TABLETS AND THEY ARE ABLE TO CLOSE INSPECTIONS IN REAL TIME AS THEY FINISH THEM, ESPECIALLY IN THE HEALTH DIVISION AND OTHERS. THERE ARE THERE ARE SOME GAPS IN SOME OF THE DIVISIONS THAT WE'RE WORKING TO CLOSE TO MAKE SURE THAT WE CAN RECORD THE RESULTS OF OUR INSPECTIONS AS CLOSE TO REAL TIME AS WE CAN LIKE THEY DO IN THAT HEALTH DIVISION. SO THAT'S WORK THAT'S CURRENTLY ONGOING UNFUNDED UNFUNDED MANDATES. OKAY. SO RIGHT NOW WE ARE ABLE TO DO EVERYTHING WE HAVE TO DO. IT IS YOU KNOW, IT IS NOT EASY. PEOPLE ARE WORKING THE HARDEST THAT THEY CAN AND BUT RIGHT NOW WE ARE WELL FUNDED. WHAT I WILL SAY THOUGH IS THAT WE ARE WORKING ON INCREASING THE UPTAKE ESPECIALLY ON THAT RENTAL REGISTRATION PROGRAM.  WE WOULD LIKE TO HAVE A 100% UPTAKE ON ALL OF THE UNITS THAT NEED TO BE REGISTERED HAVING THEM REACH THAT POINT WE ARE TRENDING IN THAT DIRECTION. WE'RE OBVIOUSLY NOT THERE YET. WE HAVE SEEN THOUGH A TREND IN WHICH WE'RE RECEIVING FEWER COMPLAINTS AND WE'RE FEWER REACTIVE COMPLAINT BASED INSPECTIONS BECAUSE WE ARE INCREASING OUR PROACTIVE INSPECTIONS.  SO THIS YEAR THERE WERE 30,000 UNITS SELECTED FOR A PROACTIVE INSPECTION.  IF WE KEEP UP THAT RATE WHICH WE HOPE TO DO OR INCREASE WE COULD BE IN A UNIVERSE WHERE EVERY SIX OR SEVEN YEARS WE WILL HIT ALL THE UNITS AGAIN THAT IF WE ARE UPTAKE, INCREASE EFFORTS WORK THE WAY WE WANT.  SO THAT'S ON RENTAL REGISTRATION AND YEAH LAST LASTLY THE LAST I CHECKED WITH OUR LEADERSHIP ABOUT A MONTH AGO THE SHARPS DISPOSALS CHALLENGES HAD BEEN TAKEN CARE OF AND WE ARE SEEING THE PHARMACIES THAT ARE THE THAT NEED TO PROVIDE THE SERVICE TO THE PUBLIC ACTUALLY DOING IT IN THEIR IN AND THE INSPECTORS ARE THAT FROM WEIGHTS AND MEASURES IN THEIR YEARLY VISIT. GOOD THANK YOU. I'M SORRY WHAT DO YOU WANT TO TALK ABOUT THE DATA SETS THE RECORD. THANK YOU.  SO IT'S THE RIGHT MICROPHONE? YES. THANK YOU FOR THE QUESTION. I WAS AN EARLY ADOPTER OF THE OPEN DATA PORTAL AND WE WORK CLOSELY WITH THE DO IT TEAM TO INCLUDE DATA SETS AS NEW PROGRAMS COME ONLINE. SO CURRENTLY TODAY WE HAVE SHORT TERM RENTAL REGISTRATION ELIGIBILITY DATA SET ARE APPROVED, BUILDING PERMITS ARE OFF HOURS PERMITTED WORK HEALTH INSPECTIONS AND REGISTERED RUN RESTAURANTS. THE ZONING BOARD OF APPEALS DATA SET AND BUILDING VIOLATIONS TO NAME A FEW. WE ARE ALWAYS EAGER TO RECEIVE FEEDBACK ON WHAT ELSE WOULD BE HELPFUL TO HAVE OUT THERE AND WE TRY TO BALANCE WE WANT TO BE ABLE TO TRANSPARENTLY PUT INFORMATION OUT THERE BUT ALSO PROVIDE PROPER CONTEXT SO THAT IT'S UNDERSTANDABLE FOR THE PUBLIC. SO HAPPY TO TAKE YOUR THEY COME IN AND TRY TO EITHER GET DATA AS A ONE OFF REQUEST OR EVENTUALLY MOVE IT ALL ONLINE. THANK YOU. THANK YOU. ANOTHER QUESTION FOR THIS IS ONE FOR TERRY.  I'M CURIOUS ABOUT THE PROCESS AND THE AND CRITERIA FOR PROJECTS TO BE INCLUDED IN THE CAPITAL PLAN AND THEN FOR BUDGETED PROJECTS TO RECEIVE APPROVAL TO EXPEND FUNDS. WHAT WHAT EXPENDITURES ANTICIPATED DURING THE FINANCIAL YEAR AND THEN SCHEDULE YOU KNOW, DO WE GET YOU TO HAVE A QUARTERLY REPORT LIKE TO KNOW WHERE YOU'RE AT WITH YOUR SPENDING? THE REASON I'M ASKING IS IN THIS YEAR'S CAPITAL CAPITAL PROJECTS LIST, ALISON BRIGHTON IS REALLY AT THE BOTTOM OF THE HEAP. WE DON'T HAVE WE HAVE A LOT OF PARKS THAT HAVE BEEN UNDER STUDY FOR A LONG TIME AND THANKFULLY THE FUNDING LIBRARIES BEAUTIFUL AND IT'S FINISHED BUT IT'S BEEN AND IT'S BEEN IN THE WORKS FOR 12 YEARS AND I'M JUST WONDERING HOW DO YOU GET INTO THE LIST AND HOW DO YOU MOVE THROUGH THAT PROCESS FROM START TO FINISH OF IDENTIFYING? AND THEN ANOTHER QUESTION AS YOU SAID ABOUT ASSESSMENT OF BUILDINGS AND FACILITIES FACILITIES ASSESSMENT EVERY FACILITY WITH THE EXCEPTION OF PUBLIC SCHOOLS.  WHY ARE WE NOT WHY ARE WE NOT ASSESSING OTHER WHAT DO THEY HAVE?  I'M SORT OF BECAUSE IT'S ALL PART OF OUR CAPITAL BUDGET AT THE END OF THE DAY. I'M CURIOUS WHY WE SPLIT IT OFF INTO TWO DIFFERENT BUCKETS COUNTY AND THANK YOU FOR THE FIRST THE LAST QUESTION. I'LL ANSWER THAT FIRST THEY SCHOOL DID THEIR OWN FACILITY ASSESSMENT FOR ALL 132 BUILDINGS SO THIS IS THE REMAINING PORTFOLIO OF ALL CITY ASSETS. SO THEY'RE THEY'RE ACTUALLY THEIR ASSESSMENT OF EVERY SCHOOL BUILDING IS UP MY LINE AT THE YEAH YEAH AND I REALLY DO WANT TO INTERRUPT YOU BUT I'M JUST FOR A POINT OF LIKE WAY BACK IN I THINK IT WAS 2015 WE DID IT FOR SOME OF THESE ASSESSMENT OF BOTH PUBLIC SCHOOLS AND THEN WE DID ANOTHER ONE AND THE CONTRADICTED EACH OTHER LIKE A ARE YOU INVOLVED WITH QUALITY QUALITY CONTROL IN TERMS OF OUR ASSESSMENT LIKE ARE WE GETTING IS IT A COLLABORATIVE PROCESS WITH PUBLIC SCHOOLS BECAUSE YOU KNOW JACKSON MANN COMMUNITY CENTER WAS GRADED AS THE JACKSON MANN BUILDING WAS CREATED ITS FAIR TO GOOD AND THEN THE NEXT FEW YEARS LATER IT WAS CLOSED DOWN BECAUSE IT WAS SUPPOSEDLY GOING TO FALL DOWN ON OUR HEAD. SO IT DIDN'T THE TWO THINGS DIDN'T MATCH UP. WE DID PFG DID NOT MANAGE THAT PROCESS FOR THE SCHOOLS THEY DID THAT INTERNALLY BUT THAT WAS A PROJECT NOT A PFG MANAGED PROJECT. SO YOU KNOW WHEN THAT WOULD BE MORE A QUESTION FOR THEM WHEN THEY WHEN THEY COME IN I'LL KEEP THAT ON FOR THEM IN TERMS OF THE CAPITAL PLAN, YOU KNOW WE WORK. MOST OF OUR PROJECTS ARE INITIATED ONCE THE STUDY IS COMPLETE YOU KNOW IN TERMS OF I WOULD SAY THAT'S MORE OF A OBM QUESTION IN TERMS OF THE WHAT MAKES IT INTO IT SOMETIMES IT'S BASED ON THE YOU KNOW, IF IF IT'S THE NEED TO OBVIOUSLY IF IT'S AN EMERGENCY OR SOMETHING BUT WE DON'T SELECT WHAT GOES INTO THE PLAN. YOU KNOW, WE WE WE MANAGE THE PROJECTS THAT WE'RE GIVEN IN TERMS OF THE EVERY YEAR FOR THE FISCAL YEAR. OKAY. I HAVE MORE QUESTIONS BUT MY TIME'S UP.  I'LL COME BACK. THANK YOU. COUNCILOR BREADON AND COUNCILOR COLETTA, THE FLOOR IS YOURS.  THANK YOU, CHAIR. AND THANK YOU ALL SO MUCH FOR BEING HERE AND THANK YOU FOR YOUR WORK. COMMISSIONER, CONGRATULATIONS ON YOUR APPOINTMENT. I LOOK FORWARD TO WORKING WITH YOU. I'LL START WITH YOU FIRST WITH BUILDING INSPECTOR CARS AND I ALSO DID HAVE A QUESTION ON SHORT TERM RENTAL COMPLIANCE AND THEN THE ZONING BOARD OF APPEALS. SO WITH BUILDING INSPECTORS AND JUST SHOUT OUT TO ALL THE ISDA WORKERS THEY DO INCREDIBLE WORK AND JUST WANTED TO THANK THEM WITHIN CODE ENFORCEMENT INSPECTION, FOOD SERVICE AND PLANT PLANS AND ZONING.  SO WE'VE WORKED WITH FORMER COMMISSIONERS TO GET ADDITIONAL BUILDING INSPECTORS INTO THE DISTRICT AND THE CASELOAD WAS JUST SIMPLY TOO MUCH. THEIR CAPACITY WAS LIMITED JUST BECAUSE OF ALL THE CASES.  JUST WONDERING IF YOU HAVE AN AVERAGE RESPONSE TIME. HOW HAS THE INCREASED CAPACITY HELPED OR HOW HAS IT NOT HELPED? AND THEN ALSO TALKING ABOUT ON THE PROACTIVE SIDE SO THERE'S A DISTURBING TREND IN THE NORTH END FOR BUILDING COLLAPSES AND SO IT'S GOING TO REQUIRE US TO BE A LOT MORE PROACTIVE BECAUSE SOME OF THESE BUILDINGS ARE NEARING 100 YEARS. THEY'RE THEY'RE MEETING THEIR LIMITS. AND SO I'M JUST CURIOUS IF THERE ARE ANY SPECIFIC INVESTMENTS TO BE MORE PROACTIVE TO LOOK AT THESE BUILDINGS EITHER THROUGH STAFF CAPACITY OR OPERATIONAL PROCESSES.  OKAY.  SO OKAY, SO FIELD STAFF ARE BUILDING INSPECTION RESPONSE TIME. WE ARE ACTUALLY WORKING ON IMPROVING OUR MANAGEMENT VISIBILITY INTO THE VOLUME OF OUR INSPECTION REQUESTS AND THROUGH THAT EXERCISE WE'LL BE ABLE TO GAIN VISIBILITY INTO THAT RESPONSE TIME. WE HAVE IT IN CERTAIN DIVISIONS BUT WE'RE NOT ABLE TO PROVIDE IT JUST YET FOR THE BUILDING DIVISION. THAT BEING SAID, THEY ARE ABLE TO MANAGE THEIR WORKLOAD. THEY'RE DIVIDED BY WARDS AND EACH INSPECTOR CAN PROVIDE YOU PROVIDE YOU WITH INFORMATION ON THEIR OWN. SO WE MIGHT JUST LOOK AT THE WARD YOU'RE INTERESTED IN AND GIVE YOU THAT INFORMATION FROM THE PARTICULAR INSPECTOR.  MAYBE THAT'S HOPEFULLY HELPFUL AS FAR AS BUILDING COLLAPSE, YES WE ARE AWARE AND THE ENCOURAGEMENT WOULD BE FOR BOTH RESIDENTS YOURSELF AND EVERYONE WHO IS KIND OF THE STEWARD OF THE NEIGHBORHOOD TO LET US KNOW IF THEY'RE OBSERVING OR CONCERNED WITH ANY BUILDING HAVING STRUCTURAL DAMAGE, ANY KIND OF ISSUE TO REPORT IT BE A311 TO CALL US TO LET US KNOW ANY YOU KNOW, CALL CENTER MYSELF CHIEF OF STAFF.  EVERY STAFF MEMBER IS ABLE TO REDIRECT AND IF WE FIND A VIOLATION WE CAN ISSUE IT AND THEN FOLLOW UP WITH THE PROPERTY OWNER TO GET THE THE PROPERTY UP TO CODE . OKAY. AND THERE'S NO I GUESS PROACTIVE ASSESSMENT OF SOME OF OUR OLDEST BUILDINGS GOING OUT, IS THERE LIKE OUR REGULAR SCHEDULE INSPECTION THAT HAPPENS FOR BUILDINGS THAT ARE OVER 100 YEARS SAY OR THERE'S NOTHING LIKE THAT WITHIN I KNOW WE DO RELY ON THE PROPERTY OWNER TO MAINTAIN THEIR OWN PROPERTY.  HOWEVER, IF AN INSPECTOR IS OUT ON THE FIELD DOING THEIR INSPECTIONS AND THEY VISUALLY OBSERVE SOMETHING THEY CAN THEY CAN'T ACCESS PRIVATE PROPERTY YOU KNOW, WITHOUT CONSENT OR PERMISSION BUT THEY DO OBSERVE VIOLATIONS AND FILE THEM IF THEY SEE THEM. OKAY. THANK YOU. SO IN TERMS OF SHORT TERM RENTAL PROGRAM SO MY COLLEAGUE HAD ASKED A QUESTION THAT I WAS GOING TO ASK HOW IS THAT PROGRAM DOING? I THINK THERE'S SO YOU HAVE A THOUSAND ACTIVE SHORT TERM RENTALS, 500 VIOLATIONS. THERE WAS SOME DISCUSSION ABOUT JURISDICTION ON SAY MASSPORT LAND FOR EXAMPLE. WE HAD CAUGHT THAT THERE WERE DOZENS OF SHORT TERM RENTALS ON MASSPORT LAND. I THINK IT WAS EITHER I DON'T WANT TO SAY THE WRONG BUILDING ACTUALLY BUT IT WAS ON THE EAST BOSTON WATERFRONT. HAS THERE BEEN A PROACTIVE APPROACH TO TRYING TO FIND SOME OF THESE BAD ACTORS AND IF SO, WHAT DOES THAT LOOK LIKE?  SURE. SO THE HOUSING DIVISION IS MAINTAINING THAT REGISTRATION PROGRAM AND THEY ARE USING TECHNOLOGY TO CONTINUOUSLY MONITOR THE ONLINE LISTINGS. THAT'S HOW THEY WOULD FIND OUT ABOUT THEM AND THEN THEY DO TAKE STEPS TO ENFORCE THE ORDINANCE. WE ARE ALSO LIKE I SAID EARLIER, WORKING CLOSELY WITH THE PLATFORMS TO MAKE SURE THAT THEY ARE REMOVING THOSE NON-COMPLIANT LISTINGS.  I HAD NOT HEARD ABOUT THAT CASE ON MY SPORT LAND SO LET'S JUST CONNECT OFFLINE ABOUT THAT. THE DEPARTMENT'S OPINION THE ORDINANCE IS WORKING AS DESIGNED. WE DO HAVE A PRETTY ROBUST REGISTRATION PROGRAM DIVISION WIDE RANGING TECHNOLOGY TO MONITOR THE ACTIVITY AND RESPOND QUICKLY AND THE ZBA HAS BEEN DENYING APPLICATIONS THAT ARE RELATED TO CONVERSIONS OF RENTAL UNITS INTO THINGS LIKE EXECUTIVE SUITES AND WE'VE NOT SEEN ANY APPLICATIONS FOR FOR CONVERSIONS MORE OFFICIALLY BUT WE MONITOR THAT PART PROACTIVE. OKAY. AND I WAS ACTUALLY GOING TO DISCUSS EXECUTIVE SUITES BUT I THINK THAT'S A CONVERSATION FOR ANOTHER DAY. IT'S A LOOPHOLE.  WE'RE LOSING THAT MONEY IF YOU DO HAVE AN EXECUTIVE SUITE OR IF YOU DO HAVE A SHORT TERM RENTAL RATHER YOU'RE SUPPOSED TO PAY INTO THIS COMMUNITY FUND WHICH WAS SUPPOSED TO PAY FOR AFFORDABLE HOUSING AND SO WE'RE LOSING THAT MONEY. SO I'M HAPPY TO HEAR THAT THE ZBA IS DENYING SOME OF THOSE PROPOSALS.  NOW WHEN IT COMES TO THE ZONING BOARD OF APPEALS, YOU KNOW VERY WELL WE'VE GONE THROUGH PLANNING AT BOSTON FOR FIVE YEARS. WE JUST SPENT FIVE YEARS REWRITING NEW RULES FOR THE ZONING BOARD OF APPEALS TO REVIEW AND LOOK AT UNDERSTANDING THAT THE ZBA IS A LEGALLY INDEPENDENT BOARD.  THE ADMINISTRATIVE DUTIES AND RESPONSIBILITIES LIES ON 50 AND SO YOU'RE VERY LIMITED OVERSIGHT OVER THEM BUT I'M WONDERING HAS THERE BEEN ANY INTERNAL POLICY MEMO OR BRIEFING THAT HAS BEEN SENT TO THE ZBA ENCOURAGING THEM TO FOLLOW THIS NEW TAX AMENDMENT AND THIS NEW ZONING SO THAT EAST BOSTON CAN HAVE SOME PREDICTABILITY AND STABILITY WHEN IT COMES TO PLANNING AND DEVELOPMENT? YEAH.  SO THE CONVERSATION WE'VE HAD WITH THE ZBA AND THEIR IN AGREEMENT IS THAT ONGOING CONVERSATION AND TRAINING IN GENERAL OF ALL OF THE ISSUES THAT THEY OVERSEE IS IS HELPFUL AND DESIRABLE. SO THAT'S THE CONVERSATION THAT'S HAPPENED AROUND CHANGES IN THE ZONING CODE . THEY HAVE TO BE GOING THROUGH THE ZONING COMMISSION FIRST AND FULLY APPROVED BEFORE THEY CAN ENFORCE THEM OR YEAH, BEFORE THE GUYS CAN ENFORCE THEM. SO YOU KNOW THEY'RE NOT IN PLACE JUST YET. SO THE PLANNING SPOTS BOSTON WENT TO THE ZONING COMMISSION LAST WEEK SO IT'S A RATHER NEW THING. SO THAT'S WHY I'M ASKING IT'S IT'S AT THE FOREFRONT OF PEOPLE'S MINDS. THEY'RE WONDERING ABOUT IT. AND SO THE ZONING BOARD OF APPEALS AS YOU KNOW, DOES NOT HAVE THE BEST REPUTATION IN EAST BOSTON IN PARTICULAR BECAUSE OF THE AMOUNT OF VARIANCES THAT WE'VE GOTTEN OVER THE LAST FIVE YEARS. SO THAT'S WHY WE'RE LOOKING TO THE ZBA TO HOLD THE LINE AND THEY WERE HERE ACTUALLY LAST DECEMBER WAS IT DECEMBER 2022 WHEN WE ASKED THEM WILL YOU HOLD THE LINE WITH THE NEW ZONING WE JUST SPENT ALL THIS TIME CITY RESOURCES TO DEVELOP THIS AND IT'S REALLY UP TO YOU TO UPHOLD THIS THE NEW LAW BASICALLY. AND SO THAT'S WHY I THINK IF THERE HAS BEEN ANY TRAININGS HAPPENING YET AGAIN IT JUST OCCURRED LAST WEEK BUT TRAININGS AND AN INTERNAL MEMO OR POLICY BRIEFING I THINK WOULD BE IN THE BEST INTERESTS OF EVERYBODY. SO I'M JUST ENCOURAGING YEAH, YEAH FOR SURE WE WILL CONDUCT AS A IN OUR ADMINISTRATIVE SUPPORT ROLE OF THEM ONGOING TRAINING SO THAT THEY'RE AWARE OF ALL THE INFORMATION THEY NEED TO KNOW. THANK YOU COMMISSIONER. GOING TO CARRY.  YOU WERE JUST HERE SO I DON'T REALLY HAVE ANY QUESTIONS FOR YOU ALL. JUST THANK YOU AGAIN FOR THE WORK THAT YOU DO AND THE PLANNING ADVISORY COUNCIL . I'M VERY INTERESTED TO HEAR FROM YOU ALL WHAT YOUR INTERACTION HAS BEEN WITH THEM THUS FAR. SO THIS IS A GROUP OF INDIVIDUALS LED BY CATHERINE LUSK TO REVIEW EXACTLY WHAT THE NEEDS ARE ASSESSING EITHER IN THE COMMUNITY OR INTERNALLY WHAT SOME OF THE CAPITAL INVESTMENTS NEED TO BE IN OUR COMMUNITY.  SO FOR EXAMPLE THROUGH PLAN CHARLESTOWN WE FOUND OUT THAT WE NEED A NEW AMBULANCE BAY DUE TO THE PROJECTED POPULATION GROWTH. WE NEED A NEW FIRE UH, FIRE STATION. AND SO HAVE YOU TALKED WITH THEM? HAVE YOU COORDINATED YOUR CAPITAL INVESTMENT PROPOSALS WITH THEM AND WHAT HAS YOUR INTERACTION THEN? BECAUSE THEY WERE A HUGE PART OF MOVING THE PLANNING DEPARTMENT FROM THE EPA TO THE CITY.  AND SO I'M JUST CURIOUS TO KNOW WHAT YOUR INTERACTION WITH THEM HAS BEEN. THANK YOU CONSULATE. I, I MEAN DURING THE CAPITAL SEASON WE DID TALK WITH CATHERINE BUT THE BOTH TIMES THAT THEY HAD A MEETING FOR THE THAT INITIATIVE I HAD A CONFLICT SO I HAD NO I AM NOT INTENDED ONE OF THOSE YET BUT I KNOW THEY'RE HAVING REOCCURRING MEETINGS. I MEAN HAVE YOU GONE. I HAVE, YEAH. SO THEY HAVE PRETTY REGULAR MEETINGS WHERE THEY HAVE DIFFERENT DEPARTMENTS PRESENT THEIR CAPITAL PLAN AND SORT OF THEIR GOALS AND SO I'VE BEEN I THINK TO AT LEAST THREE OF THEM HEARD FROM DIFFERENT DEPARTMENTS PRESENTING THEIR PLAN LIBRARIES AS ONE FOR EXAMPLE. AND THEN I THINK WE TALK ABOUT SORT OF PAIN POINTS, BEST PRACTICES, THAT SORT OF THING AND I KNOW MOST RECENTLY WE HAD A PRESENTATION FROM BTD WHERE THEY TALKED ABOUT ALL OF THEIR CITY WIDE PROJECTS WITH THE GOAL OF TRYING TO IDENTIFY LIKE IF THERE IS A CAPITAL PROJECT WHERE A BUILDING'S BEING RENOVATED AND WE'RE DOING A NEW SIDEWALK LIKE TO TRY TO BETTER COORDINATE THOSE THINGS TO HAPPEN ACROSS THE CITY. SO THAT'S BEEN MY EXPERIENCE. I KNOW THAT SORT OF JUST KICKING OFF AND FIGURING OUT HOW THEY'RE GOING TO PROCEED BUT SO FAR IT'S BEEN HELPFUL. THANK YOU. THANK YOU. THANK YOU, COUNCILOR COLETTE.  AND NOW TURN IT OVER TO THE VICE CHAIR OF THE COMMITTEE, VICE CHAIR PATTON. THANK YOU, CHAIR. I'M THINKING TO OUR PANELISTS FOR BEING HERE TODAY. IT'S GREAT TO SEE THE THREE OF YOU HERE WORKING WITH YOU ALL ALREADY SO MUCH IN THE FIRST FOUR MONTHS HAS BEEN AN HONOR TO COMMISSION AND A REAL CONGRATULATIONS ON YOUR TWO MONTHS. UM, YOUR TEAM AT ISANTI HAS BEEN NOTHING BUT VERY HELPFUL. I HAVE A FEW OF A FEW MENTORS OVER AT ICI THAT I REACH OUT TO A LOT TO HELP ME WITH CONSIDERING CASES IN REGARDS TO REGARDS TO ICE. THAT'S WHERE I'M GOING TO START. I'VE HAD THE OPPORTUNITY OF HELPING A LOT OF RESIDENTS THAT ARE NON-ENGLISH SPEAKING BUT DESPITE THERE BE AN AMAZING STAFF. I KNOW THAT THERE'S A LOT OF OBSTACLES THAT I USED TO UNDERSTAND IN THE PROCESS. THERE'S JUST IT'S A MAZE, YOU KNOW WHEN YOU'RE WHEN YOU'RE APPLYING FOR A PERMIT, FOR A NEW LICENSE, FOR IF YOU WANT TO RENOVATE SOMETHING IN YOUR HOUSE, HAVE.  LOOKING AT YOU COMMISSIONER THOUGH WE ARE VERY EXCITED BECAUSE I KNOW I KNOW YOUR BACKGROUND. I KNOW THAT YOU PRIORITIZE THIS. ARE YOU COMING UP WITH ANY PLANS TO TO HELP RESIDENTS THAT DON'T SPEAK ENGLISH NAVIGATE THROUGH ICE D THANK YOU COUNSELOR FOR THE FOR THE WORK AND FOR THE CONGRATS.  YES SO THERE IS ONGOING WORK SPECIFIC ONLY RELATED TO LANGUAGE AXES THAT I AM EXCITED TO TALK ABOUT AND HAVE TO GIVE CREDIT BECAUSE IT'S ONGOING LONG BEFORE I GOT HERE ESPECIALLY OUR ASSISTANT COMMISSIONER FOR CONSTITUENT SERVICES JESSICA THOMAS DOES SERVE AS OUR LCA LIAISON. THE WORK THAT'S HAPPENED SO FAR HAS BEEN ON TRANSLATING AS MANY OF THE DOCUMENTS AND FORMS THAT WE ISSUE. WE'RE CURRENTLY IN THE PHASE OF PUTTING THEM ALL ON THE UP ON THE WEBSITE ON THE 11 LANGUAGES AND NEXT STEP WILL BE A TRAIN OURSELVES INTERNALLY AS FAR AS HOW TO THEN ENGAGE WITH THAT INFORMATION WHEN WE RECEIVE IT BACK.  WE DO HAVE A MULTILINGUAL STAFF THAT'S WELL TRAINED ON HOW TO RESPOND AND LIAISE WHEN THEY ARE TALKING TO SOMEONE WHOSE FIRST PRIMARY LANGUAGE OR DESIRED LANGUAGES NOT ENGLISH WHETHER IT BE IN PERSON OR VIA THE CALL CENTER IT IS ONGOING WORK THAT'S NOT FINISHED JUST YET RIGHT.  SO AS PART OF THIS YEAR'S LCA WORK WE'LL PROBABLY SEE MORE MORE FORMS AND THEN MORE REAL TIME INTERPRETATION HAPPENING.  I WILL MENTION FOR ZEBA ONE THING THAT WE WERE WORKING ON IS SWITCHING FROM CONSECUTIVE TO SIMULTANEOUS TRANSLATION TO MAKE THE HEARINGS A LITTLE SHORTER HONESTLY AND EASIER TO NAVIGATE FOR FOLKS BUT DO LET US KNOW AS YOU ARE ALWAYS DOING IF SOMEONE NEEDS TO BE NAVIGATED THROUGH THE PROCESS THAT IS WHAT OUR CONSTITUENT SERVICES TEAM IS THERE FOR AND THEY'LL BE VERY HAPPY TO HELP. NO THANK YOU. I AM YOU KNOW, I WAS HELPING I WAS HELPING A A RESIDENT OF HYDE PARK LAST YEAR ACTUALLY WHEN SHE WAS OPENING UP A BEAUTY SALON ON HYDE PARK AND SHE'S DIDN'T KNOW EVEN THAT SHE NEEDED LEGAL REPRESENTATION. WHAT WAS THE CBA PROCESS? SO I HAD TO WALK HER THROUGH THAT. SO I THOUGHT ABOUT WHAT IF I USED TO COME WITH A HOW TO GUIDE MAYBE IN PARTNERSHIP WITH THE SMALL BUSINESSES DEPARTMENT AND OTHER DEPARTMENTS ACROSS THE CITY THAT THAT DEALS WITH THIS JUST BECAUSE I KNOW THAT IT'S A BIG NAME. SO THAT'S SOMETHING I'M HAPPY TO PARTNER WITH PARTNER WITH YOU TO EXPLORE SOME IDEAS TO HELP OUR RESIDENTS. THANK YOU. YEAH AND WE DO HAVE A MULTILINGUAL HOW TO GUIDES THAT I CAN SHARE AND IF ANYTHING IS MISSING OR NEEDS TO OR IT'S JUST NOT WORKED OUT FOR AKIN'S DID YOU? I WOULD LOVE TO REVIEW THEM AND MAKE SURE THAT WE GET TO THAT POINT FOR SURE. THANK YOU. I WOULD LOVE TO SEE THOSE. OKAY.  IN REGARDS TO ANOTHER ISED QUESTION, I KNOW THAT IDA INSPECTORS GO OUT TO HOARDINGS SITUATIONS FOR RESIDENTS THROUGH ONE OF THE TEAM MEMBERS WORKING WITH IDA I WAS TOLD THAT APPROXIMATELY 50% OF REPORTING CASES DO COME FROM HYDE PARK IN MATTAPAN FROM ACROSS ENTIRE CITY. WHAT RESOURCES DO WE HAVE AVAILABLE TO RESIDENTS WITH THEIR HOARDING DISORDER? DOES YOUR STAFF TEAM UP WITH BOSTON PUBLIC HEALTH COMMISSION TO ASSIST OUR RESIDENTS?  THANK YOU FOR THAT QUESTION. IT'S A SOMETHING THAT I THINK NOT EVERYBODY KNOWS THAT THERE IS A MULTIDISCIPLINARY RESPONSE TO THIS AND IT'S A VERY IMPORTANT ISSUE AFFECTING OUR SENIORS, MANY OF OUR NEIGHBORS. SO THANKS FOR ASKING. YES, THE ANSWER IS YES. OUR INSPECTIONS AND ENFORCEMENT TEAM IS PART OF THE TEAM THAT RESPONDS TO THOSE SITUATIONS.  THERE ARE OTHER CITY DEPARTMENTS THAT PARTICIPATE INCLUDING THE BOSTON PUBLIC HEALTH COMMISSION STRONG IN BOSTON POLICE DEPENDING ON HOW WE LEARNED ABOUT THE SITUATION AND THERE ARE RESOURCES MANY OF THEM COMING FROM STATE RESOURCES THAT WE'RE ABLE TO CHANNEL PEOPLE TO AND I KNOW I DON'T HAVE THE RIGHT IN THE DETAILS OF IT BUT I KNOW THAT NEW RESOURCES HAVE COME ONLINE FOR PEOPLE WHO ARE NOT SENIORS TO ALSO BE SUPPORTED IN THEIR MENTAL HEALTH STRUGGLE. OKAY. YEAH, THAT'S GOOD TO KNOW. I JUST WE GOT QUITE A BIT OF EMAILS HOARDING SITUATIONS IN OUR NEIGHBORHOOD SO HAPPY TO TALK. YEAH. ALL RIGHT. AND YOU CAN COORDINATE OUR RESPONSE TO ALL OF THEM. YES. THANK YOU. ANOTHER QUESTION FOR YOU, COMMISSIONER. OH, OTHERWISE THE I'M VERY CURIOUS HAS THERE BEEN ANY LESSONS THAT YOU HAVE LEARNED IN YOUR FIRST TWO MONTHS OR YOUR STAFF ABOUT THE FAST TRACK PROGRAM FROM CONVERTING OFFICES BUILDINGS THAT CAN BE APPLIED TO STREAMLINE APPROVAL FOR OTHER TYPES OF PROJECTS AS WELL IN THE CITY?  OH INTERESTING. I DON'T KNOW. I LOOK LET'S TALK ABOUT THAT IF HE HAS ANY DETAILS.  WHAT I WILL SAY IS THAT WELL NUMBER ONE WE ARE TRYING TO STREAMLINE ALL OF OUR PROCESSES . I'VE PLACED A LITTLE MORE FOCUS ON THE AFFORDABLE HOUSING EXECUTIVE ORDER AS A WAY TO GET AT THAT BECAUSE WE HAVE I'LL SAY ABOUT 20 PROJECTS A YEAR THAT WE CAN THAT THAT WE COULD PERSONALLY KIND OF LIKE SEE THROUGH THE PROCESS AND UNDERSTAND WHAT THE PAIN POINTS ARE AND THAT BEING SAID,  THERE'S A COUPLE OTHER WAYS THAT WE CAN PAY ATTENTION TO TO SEE AGAIN WHERE OUR PROCESS NEEDS TO BE IMPROVED FIXED COMMUNICATED BETTER BECAUSE MANY OF YOU HAVE POINTED OUT THAT SOMETIMES IT CAN BE CONFUSING. SO THAT'S SOMETHING WE'RE TRYING TO MAKE A LITTLE FRIENDLIER FOR PEOPLE. SO BOTH AFFORDABLE HOUSING SPACE GRANTS ETC. ARE PROJECTS THAT WE ARE LOOKING AT TO TO SEE WHERE WE CAN STREAMLINE. BUT I DON'T KNOW CHRIS, IF YOU HAVE MORE TO SAY ON THE ON JUST ON THE FAST TRACK PROGRAM. SO ON THE CURRENT PROJECTS THAT ARE ELIGIBLE FOR FAST TRACK DON'T REQUIRE A ZONING REVIEW SO IT MAKES IT A LOT EASIER FOR THEM TO GET THROUGH THE PROCESS WITHIN SEVEN DAYS. THAT'S PRIMARILY OFFICE FIT OUTS WE HAVE EXPLORED ADDING OTHER TYPES OF PROJECTS THAT COULD GO THROUGH A SIMILAR FAST TRACK PROGRAM PARTICULARLY YOU KNOW, PORCHES, DECKS, POOLS IN THE SUMMERTIME. SO WE'RE ACTIVELY LOOKING AT THAT.  THANK YOU. YEAH, THAT'S ABOUT WHEN I WAS AT HOME WHEN THAT WAS DEFINITELY SOMETHING THAT I WAS ALWAYS THINKING MORE LIKE WHY DO WE HAVE TO GO THROUGH ENTIRE PROCESS FOR A DECK? BUT I REALLY APPRECIATE THAT.  AND THEN MY MY LAST QUESTION FOR NOW IS FOR DIRECTOR GRIFFIN IS YOUR DEPARTMENT EXPLORING ANY NEW NATURALISTIC MATERIALS FOR CONSTRUCTION THERE ARE MATERIALS SUCH AS CREATE THAT CAN BE USED TO IMPROVE INSULATION AND REDUCE CLIMATE IMPACT. ARE WE DOING ANY OF THAT? WE ARE. WE DO THAT WITH ALL OF OUR PROJECTS IN TERMS OF THE DESIGNER AND YOU KNOW THERE'S SOME THINGS THAT YOU KNOW ONE OF THE THINGS WE'RE LOOKING INTO IS RECYCLED CONCRETE.  THERE IS BUT YOU KNOW SOMETIMES A DESIGNER WILL COME FORWARD WITH SOMETHING THEY KNOW OUR STANDARDS IN TERMS OF NET ZERO. SO IT'S SOMETHING THAT WE INCORPORATE INTO ALL OF OUR DESIGNS. YOU KNOW, WE OBVIOUSLY WE WANT WE WANT TO BUILD FOR DURABILITY AND TIME SO YOU KNOW, WE WOULD BE CAUTIOUS WITH ANY NEW PROJECT THAT HAD NEW PRODUCT THAT HADN'T BEEN FULLY TESTED OR VETTED. BUT NO, WE WE OFTEN RECEIVE THOSE TYPE OF UPDATES IN TERMS OF WHY WHEN WE PUT IN A DESIGN. GOTCHA. THANK YOU.  THANK YOU. VICE CHAIR COUNCILOR FITZGERALD THE FLOOR IS YOURS.  THANK YOU CHAIR AND THANK YOU. THE ADMINISTRATION FIRST I'D JUST LIKE TO SAY OVER THE YEARS HAVING WORKED WITH ALL OF YOU FROM THE GROUND UP, IT'S GREAT TO SEE YOU ALL IN THE POSITION YOU ARE RIGHT NOW AND GIVES ME GREAT FAITH AND CONFIDENCE IN THE ABILITY GOING FORWARD FOR ALL YOU GUYS.  SO IT'S REALLY ACTUALLY FUNNY THAT WE'RE ALL SITTING HERE RIGHT TALKING WE KNOW RIGHT? BUT THANK YOU FOR THANK YOU FOR BEING HERE. COMMISSIONER DEL RIO, CONGRATULATIONS.  MY FIRST QUESTION TO YOU IS WHAT DID I DO IS THE BIGGEST BOTTLENECK ROADBLOCK ISSUE THAT WE OR EVEN THE BROADER COMMUNITY MAY NOT UNDERSTAND AND THE EXAMPLE I THINK OF THE OLD PEOPLE ALWAYS SAY WHY DO YOU JUST PUT MORE PARKS IN A MORE BARREL TRASH BARRELS IN A PARK AND WE HAVE TO KIND OF SAY WELL ACTUALLY SOMETIMES THAT CREATES MORE TRASH RIGHT IN PEOPLE THE COMMUNITY DOESN'T GET THE THE REAL EFFECT.  IS THERE ANYTHING THAT IS A ROADBLOCK FOR YOU THAT YOU HAVE A MAYBE HAVE AN OPPORTUNITY TO DESCRIBE THAT SAYING LIKE WELL HERE'S THE ACTUAL ISSUE THAT A LOT OF PEOPLE DON'T UNDERSTAND OF WHY THAT BOTTLENECK OR ROADBLOCK OCCURS.  THANK YOU COUNSELOR. THAT'S A GREAT QUESTION. I MIGHT BE A LITTLE TOO EARLY IN MY TENURE TO GIVE IT A PROPER ANSWER BUT WHAT I CAN GIVE YOU JUST BASED ON THE TIME I'VE BEEN THERE IS THAT THERE IS A NUMBER OF FACTORS THAT GO INTO HOW LONG A PERMIT WILL TAKE TO ISSUE AND ULTIMATELY WHAT THE CONSTITUENT IS INTERESTED IN IS TO GET THEIR PERMIT QUICKLY. THE MORE COMPLICATED THE PROJECT OR THE YOU KNOW THE MORE DEPENDING ON WHO THEY'RE ABUTTERS IF THEY'RE NEAR A PARK OR WHATEVER IT IS THERE ARE MORE COMPLICATION AS TO WHAT GOES INTO A PERMIT. AND SO SOMETIMES WE HAVE TO GO THROUGH A MULTI-AGENCY PROCESS TO GET SOMETHING APPROVED OR SOMETIMES WE ARE INDEED WAITING FOR MORE INFORMATION FROM THE APPLICANT AND THEY MIGHT HAVE REASONS OR NOT REASONS TO NOT HAVING PROVIDED THE INFORMATION UPFRONT.  I THINK ON OUR END WE CAN MAKE WE CAN DO A BETTER JOB OF PROVIDING PEOPLE WITH A CHECKLIST UP FRONT OF WHAT IT IS THAT THEY NEED TO SUBMIT. THAT'S NOT ALWAYS POSSIBLE BECAUSE OF THE DIFFERENT COMPLICATIONS OF THE INDIVIDUAL PROJECTS. SO BECAUSE THEY'RE ALSO DIFFERENT THERE WE DO RUN INTO SITUATIONS WHERE WE MIGHT NEED TO ASK THEM FOR MORE INFORMATION AND SO I THINK THAT COMPLICATED NATURE OF THE PROCESS IS WHAT THE CONSTITUENTS SIDE MIGHT CREATE CONFUSION AND SO THAT IS WHAT I'M ACTIVELY WORKING ON AND YOU KNOW, HOW DO WE MAKE OUR PROCESSES CLEARER, MORE FRIENDLY, MORE MULTILINGUAL SO THAT EVERYONE FEELS LIKE THEY'VE HAD, YOU KNOW, A FAIR CHANCE TO TO BE HEARD AND TO RECEIVE THEIR THEIR PERMITS. BUT IT'S IT'S IT'S COMPLICATED YET NO AGREE AS YOU KNOW YEAH YEAH SO WITH THAT MY MY NEXT QUESTION IS ABOUT THE SUPPORT FOR INSPECTORS AND PLANNING EXAMINERS BECAUSE JUST HISTORICALLY WHAT IS OUT THERE IS THAT ONE THERE'S NOT ENOUGH OF EITHER GIVEN THE INTAKE AND TWO IT ALL DEPENDS ON WHO YOU GET RIGHT IS WHAT PEOPLE SAY BUT BETWEEN HOW FAST YOUR PLANTS MIGHT MOVE THROUGH AND NOT OR WHAT THEY MIGHT TAKE YOU FOR IT COULD BE DIFFERENT WITH EACH PERSON SO IT'S ALWAYS PEOPLE FEEL A ROLL OF THE DICE. SO ONE YOU KNOW COULD YOU JUST TALK ABOUT THE WHAT WE'RE DOING TO SUPPORT INSPECTORS AND PLANT EXAMINERS AND IF WE FEEL WE HAVE ENOUGH I KNOW I WAS LOOKING AT THE LIST WHERE WE HAVE A YOU KNOW, YOU WRITE 124 FIELD INSPECTORS AND IS THAT ENOUGH? AND SAME WITH THE OTHER SUPPORT AND HOW DO WE IDENTIFY AND TRAIN THESE POSITIONS FOR CONSISTENCY AND TO HANDLE THAT VOLUME OF INTAKE SO THAT IT'S NOT ABOUT WHICH WHICH PERSON YOU GET AS A PLANS EXAMINER OR A FIELD INSPECTOR BUT THAT EVERYONE'S OPERATING OFF OF THE SAFE AND HOW DO WE IDENTIFY GOOD ONES TO MAYBE GET MORE IF WE NEED MORE SUPPORT? ABSOLUTELY. I THINK THAT IS SO KEY.  SO THANK YOU FOR MENTIONING IT. WELL LET ME START WITH THE INSPECTORS.  I SPOKE EARLIER ABOUT THE DEPARTMENT AGAIN TRYING TO GAIN VISIBILITY INTO THE WORKLOAD, THE NUMBER OF REQUESTS.  I THINK THAT'S GOING TO HELP US UNDERSTAND WHETHER WE ARE IN FACT STAFFED UP OR NOT STAFFED UP ENOUGH ON THE INSPECTORS SIDE. AND I THINK THAT'S WORK THAT CAN HAPPEN WITHIN A YEAR OR TWO IS MY HOPE AS FAR AS THE PLANS AND ZONING YOU YOU TOUCH ON A POINT THAT I'M TRYING TO STRESS WHICH IS STANDARDIZATION AND PREDICTABILITY FOR THE CONSTITUENT. AND I THINK THE ANSWER AND I'M OBVIOUSLY OPEN TO IDEAS AND FEEDBACK THE ANSWER IS NUMBER ONE TRAINING AS YOU MENTIONED I THINK BECAUSE THE ZONING CODE IN THE CITY IS SO COMPLEX AND SOMETIMES IT GIVES ROOM FOR INTERPRETATION. WHAT WE'RE TRYING TO ENCOURAGE IS FOR THOSE PLANS EXAMINERS AND THEIR LEADERSHIP TO HAVE THOSE DISCUSSIONS PREEMPTIVELY AROUND FREQUENT, YOU KNOW, ISSUES THAT FREQUENTLY COME UP. SO IF WE'VE HAD ISSUES WHERE THERE WERE DIFFERENT PLANS,  EXAMINERS ARE ARRIVING AT DIFFERENT CONCLUSIONS.  WE'RE TRYING TO HAVE THOSE DISCUSSIONS INTERNALLY PRIOR TO SO THAT WE CAN HAVE A DEPARTMENTAL ANSWER FOR ALL OF THOSE QUESTIONS AND WE DO THAT ALREADY THROUGH A SERIES OF COMMISSIONERS BULLETINS THAT I'M STILL STUDYING. THERE'S A WHOLE INVENTORY OF THEM THAT THE CHIEF OF STAFF HAS PUT TOGETHER.  WE'RE TRYING TO MAKE SURE NUMBER ONE, ALL THIS STUFF IS AWARE OF ALL OF THOSE INTERNAL PROCEDURES THAT WE'VE ALL DISCUSSED AND ARRIVED AT IN NUMBER TWO WHERE THERE WERE THERE ARE MORE NEEDED TO DEVELOP THOSE.  SO THAT IS ONE OF MY AREAS OF PRIORITY SO THAT WE CAN ENSURE THAT CONSISTENCY AND PREDICTABILITY TO CONSTITUENTS . THANK YOU. COMMISSIONER, ONE LAST ONE FOR YOU. I'M SORRY BUT I WAS LOOKING AT THE VIOLATIONS DEPARTMENT RIGHT UNDER THE BUILDING ADMINISTRATION.  HOW MUCH MONEY DO WE TAKE IN FOR THOSE VIOLATIONS AND IF THERE ARE IF THERE ARE FINES, THOSE VIOLATIONS, WHERE DOES THAT GO AND IF THERE IS MORE TO GAIN THERE IF WE INVEST MORE IN ENFORCEMENT AROUND THAT IS THERE YOU KNOW, DO WE THINK THAT'S ANOTHER WAY TO INCREASE REVENUE?  SURE. I THINK I'M NOT GOING TO HAVE THAT NUMBER FOR YOU RIGHT AWAY AS FAR AS VIOLATIONS, I DO KNOW THAT WE HAVE WE ISSUED 635 LAST YEAR. WE ARE TRENDING UP THIS YEAR.  SO SO FAR WE'VE DONE 320. WE COULD GIVE YOU THE DOLLAR FIGURE LATER. I'M HAPPY TO PROVIDE THAT.  THE DEPARTMENT IN GENERAL THOUGH IS BRINGING IN AROUND LAST YEAR WAS AN OUTLIER THERE WAS EXCESS REVENUE OF ALMOST $90 MILLION. THIS YEAR IT'S TRENDING A LITTLE DOWN BECAUSE BIG NUMBER OF BIG PROJECTS WERE APPROVED LAST YEAR THIS YEAR WE SHOULD BE AT AROUND 65 TO $70 MILLION. THAT'S MOSTLY PERMITS NOT INCLUDING EVERYTHING VIOLATIONS VIOLATIONS. YEAH YEAH. SO I GIVE YOU THE VIOLATIONS DOLLAR FIGURE FOLLOWING UP THIS HEARING. THANK YOU TO THE BPA OPERATIONS AND PROPERTY MANAGEMENT THAT IS NOW GOING TO COME UNDER THE CITY WHAT IS THAT WHAT DOES THAT LOOK LIKE? AND I KNOW BPA DID GREAT VENDOR DIVERSITY.  I KNOW AS AN AGENCY IS THERE ANYTHING THAT WE'RE ADOPTING FROM THEM OR TRYING TO TAKE ON TO COPYCAT THEM AND JUST HOW DOES THAT HOW DOES THAT AGAIN WORK WITH NOW THE THE NEW BPA PROPERTY THAT WILL BE CITY PROPERTY AND HOW THAT MESSES WITH YOUR DEPARTMENT NOW? SURE.  YEAH. NO, I WOULD DEFER SOME OF THAT TO THE PEOPLE OPERATIONS CABINET AND THE BPA OR PLANNING DEPARTMENT THEMSELVES.  BUT I WILL SAY THAT WE'VE HAD SOME INITIAL CONVERSATIONS. I THINK IT'S SORT OF A TWO PHASE APPROACH WHERE THEY'RE BRINGING THE PEOPLE PEOPLE OVER FIRST AND THEN THE PROPERTIES WILL COME LATER. SO WE'VE HAD SOME INITIAL CONVERSATIONS WITH THEM. THERE IS SOME DUPLICATION IN TERMS OF WHAT THEY DO AND WHAT WE DO BUT I THINK WE'RE HAPPY TO SORT OF COLLABORATE WITH THEM, SORT OF LEARN SHARE BEST PRACTICES, LEARN SOME OF THEIR BEST PRACTICES AND I THINK ULTIMATE WE CAN JUST MAKE OUR OUR YOU KNOW, FACILITY MANAGEMENT OPERATIONS BETTER.  GREAT. THANK YOU. AND I KNOW A BOARD MEMBERS WHAT IT SAYS BOARD MEMBERS FOR ESG. I BELIEVE THE 17 BOARD MEMBERS IS THAT THAT'S NOT CPA.  IS IT REFERRING TO SDA OR IS THAT IT CBA PLUS BOARD OF EXAMINERS PLUS THE BOARD OF EXAMINERS? OKAY. ALL RIGHT. I UNDERSTAND THAT ROLE NOW TRYING TO MAKE SURE THANK YOU. I APPRECIATE THE TIME.  THANK YOU, COUNSELOR FITZGERALD COUNCILOR MEJIA THE FLOOR IS YOURS.  THANK YOU, CHAIR AND CONGRATULATIONS.  I'M GOING TO JOIN MY COLLEAGUES IN CONGRATULATING YOU. COMMISSIONER IT'S JUST ALSO INCREDIBLY INSPIRING TO SEE YOUR TRAJECTORY HERE IN CITY HALL FROM WOMEN'S ADVANCEMENT TO THEN STEPPING INTO SUCH A BIG ROLE IN REGARDS TO MESSING CASS AND THEN TWO MONTHS INTO YOUR JOB TO HOLD DOWN THIS HEARING WITH SO MUCH COMMAND SPEAKS VOLUME TO YOUR ABILITY TO JUST DIVE RIGHT IN AND ALSO TO YOUR STAFF IN PREPPING YOU TO BE HERE READY TO TAKE ON THESE QUESTIONS. SO I JUST WANT TO ACKNOWLEDGE THAT YOU ARE JUST STEPPING INTO A BIG ROLE BUT WITH A LOT OF REALLY GOOD SUPPORT AND THE WAY YOU HAVE HANDLED YOURSELF IN THIS HEARING THUS FAR REALLY IS COMFORTING. SO I WANT TO SAY CONGRATULATIONS AND I'M REALLY ENCOURAGED BY YOUR LEADERSHIP THUS FAR SO HAPPY TO BE A PARTNER WITH YOU IN THIS WORK AND YOU KNOW, FOR THOSE FOLKS WHO ARE TUNING IN, YOU KNOW, I DON'T GIVE OUT A LOT OF COMPLIMENTS SO THAT'S ENOUGH OVER HERE AT OKAY SO I HAVE FEW QUESTIONS AND THIS IS I'M ACTUALLY REALLY EXCITED ABOUT THIS PARTICULAR HEARING BECAUSE I HAVE SO MANY FOLKS WHO I WORK DEEP INDY PARTNERSHIP FROM COMMISSIONER FROM ARE IT'S THE CABINET CHIEF RIGHT NOW DIANE IRISH WHO I WENT TO HIGH SCHOOL WITH. SO THIS IS A REALLY BIG REUNION FOR MEJIA AND CHRIS ENGLISH WE WORKED ON RETAIL RESIDENTIAL KITCHENS TOGETHER SO A LOT OF MY QUESTIONS TODAY ARE GOING TO BE ABOUT JUST THAT AND SO LET'S JUST START OFF WITH YOU HAD TALKED ABOUT A PRETTY IMPRESSIVE NUMBER OF APARTMENTS THAT YOU'VE MANAGED TO PASS OUT ANNUALLY AND I'M JUST CURIOUS IF YOU HAPPEN TO HAVE DATA IN THAT TODAY BUT DATA THAT WE CAN HAVE LIKE BASED ON DIFFERENT LIKE RESIDENTIAL HOUSING, YOU KNOW, KITCHENS OR OTHER DIFFERENT TYPES OF APARTMENTS DO YOU HAVE THOSE DISAGGREGATED THAT DATA I'M CURIOUS SPECIFICALLY AROUND RETAIL RESIDENTIAL KITCHENS. SO SOME OF MY QUESTIONS ARE GOING TO BE ABOUT THAT ORDINANCE THAT WE FILED. WHAT I HAVEN'T LEARNED IN THE LAST FOUR YEARS SINCE I'VE BEEN HERE IT'S WHAT GOOD IS A PIECE OF POLICY UNLESS YOU'RE ABLE TO AUDIT AND TO MAKE SURE THE IMPACT AND THE INTENTION THAT WE HAD BEHIND THAT PIECE OF LEGISLATION IS REALLY HIT HEADING THE GOAL. AND SO WE HAVE IDENTIFIED FOUR PIECES OF LEGISLATION THAT WE'RE GOING TO AUDIT AND RESIDENTIAL KITCHENS IS ONE OF THEM. AND SO I'M CURIOUS IF YOU HAPPEN TO HAVE AN IDEA OF HOW MANY PERMITS WE'VE MANAGED TO GIVE OUT SINCE WE PASSED THAT ORDINANCE IN 2021. THANK YOU COUNCILOR . FIRST OF ALL, I COMPLETELY AGREE WITH YOU IN THE FACT THAT THE STUFF IS PHENOMENAL. I IS THE AND THE THEY WROTE ALL THE STUFF THAT I'M READING SO DEFINITELY ALL CREDIT TO THEM.  TO ANSWER YOUR QUESTION ABOUT THE RESIDENTIAL KITCHENS, I MIGHT JUST ASK YOU IF YOU HAVE IT FOR US TO DO YEAH THE NUMBER IS SMALL SO IT LOOKS LIKE IT'S FIVE THAT WE'VE LICENSED SO FAR WHICH TO ME SAYS WE PROBABLY NEED TO DO A LITTLE MORE OUTREACH ON THAT PROGRAM BECAUSE YOU AND I KNOW THAT THERE ARE MANY SENATORS THAT WANT TO DO THAT SO THAT'S WHAT I CAN SAY FROM YEAH AND SO I'M GLAD THAT I ASKED THE QUESTION BECAUSE WE DID SPEND A LOT OF TIME AND ENERGY AND THAT PROGRAM AND IT WAS REALLY IDEAL WHEN WE FIRST INITIATED IT WAS IT WAS IN RESPONSE TO COLVIN AND WE REALLY WANTED TO MAKE SURE THAT WE CREATE AS MANY OPPORTUNITIES FOR PEOPLE TO BE ABLE TO HAVE INCOME AS WELL AS HAVING OPPORTUNITIES FOR PEOPLE TO HAVE CULTURALLY COMPETENT ACCESS TO FOODS WHETHER IT BE BOTANICALS OR BECAUSE PEOPLE'S RIGHT AT THE END OF THE DAY ALL OF THOSE THINGS ARE ABLE TO HELP CLOSE THE WEALTH GAP THAT WE OFTEN TALK ABOUT. SO TO THAT WOULD YOU OUT OF THE FIVE WOULD YOU HAPPEN TO KNOW WHAT DISTRICTS NO NO OKAY SO HE IS NOT YET NO THAT'S FINE AND I THINK I KNOW ONE IS FROM SOUTH BOSTON BECAUSE THAT WAS THE ONE THAT THE FIRST ONE THAT WAS PROVIDED WAS FROM SOUTH BOSTON. I REMEMBER THAT ARTICLE I REALLY WANT US TO REALLY START THINKING ABOUT HOW WHAT WE CAN DO ON THE COUNCIL WHETHER IT BE WORKING WITH THE SMALL BUSINESS YOU KNOW, THE CHIEF RULES DEPARTMENT I THINK THIS IS SOMETHING THAT IS ALL HANDS ON DECK IN TERMS OF INCREASING THAT I DON'T WANT IT TO FALL ON JUST YOU ALL BUT I THINK THAT THERE IS AN OPPORTUNITY FOR OUTREACH AND ENGAGEMENT IN THAT SPACE AND I'D LOVE FOR YOU ALL TO REALLY START THINKING ABOUT WHAT THAT LOOKS LIKE SO THAT WE CAN BE A CHAMPION DURING THIS CYCLE TO ENSURE WE'RE GIVING YOU THE TOOLS THAT YOU NEED TO BE ABLE TO BE SET UP FOR SUCCESS. SO YEAH COUNSELOR, WE CAN CERTAINLY SEND YOU THAT INFORMATION ON THE LICENSES THAT WE DO HOLD AND YOU CAN COUNT ON THAT.  YEAH. AND THEN I WILL SAY FROM A FROM WHAT I'VE HEARD OUT IN THE STREETS BECAUSE THAT'S WHERE I BELONG I JUST COME HERE BECAUSE I HAVE TO BE BUT I, I HAVE HEARD FROM A LOT OF FOLKS THAT IT THE PERMITTING PROCESS IS A LITTLE BIT DIFFICULT FOR PEOPLE TO UNDERSTAND.  THEY HAVE TO DO THE SAFE SERVE SOMETIMES I'VE HEARD THAT SOME FOLKS ARE REQUIRED TO HAVE A COMMERCIAL KITCHEN AND IT'S JUST SOME FINANCIAL BARRIERS FOR SOME FOLKS. SO I THINK IT WOULD BE HELPFUL FOR US TO LISTEN TO SOME OF THE FOLKS AND HEAR WHAT THEIR BARRIERS HAVE BEEN AND THEN FIGURE OUT WHAT AMENDMENTS WE NEED TO MAKE TO THE ORDINANCE SO THAT WE CAN HELP ADDRESS SOME OF THOSE CONCERNS AND MAYBE SOME OF THE IT WOULD BE I UNDERSTAND THAT SOME OF IT IS THROUGH THE STATE THAT THERE ARE SOME, YOU KNOW, MANDATES THAT WE ARE NOT GOING TO BE ABLE TO SWITCH UP EVERYTHING. BUT I THINK IT WOULD BE IMPORTANT FOR US TO LISTEN TO SOME FOLKS AND FIGURE OUT AND THEN THE LANGUAGE AND THE LANGUAGE BARRIER IS A BIG ONE FOR FOR SOME FOLKS WHO ARE NAVIGATING THAT.  SO I JUST WANT TO ENCOURAGE US TO LOOK AT OUR LANGUAGE ACCESS ORDINANCE THAT WE ALSO PASSED HERE ON THE COUNCIL TO TO SEE WHAT WHAT WE CAN BE DOING MORE OF . AND AND I'M CURIOUS THE FOLKS WHO DID NOT GET THEIR LICENSES I'M CURIOUS WHAT IF FEEDBACK WHAT'S THE FEEDBACK LOOP LOOK LIKE FOR FOLKS IF THEY HAVE APPLIED AND HAVE BEEN DENIED? WHAT IS THE FEEDBACK LOOP LOOK LIKE?  DO WE KNOW? SO JUST ON WHAT YOU SAID BEFORE COUNCILOR AROUND THE KITCHEN,  THE KITCHEN PROCESS AND THE LANGUAGE BARRIERS JUST COUNT ON US AS HAPPY TO ASSIST AND FOLLOW UP ON THOSE TWO ISSUES. FEEDBACK FOR PEOPLE WHO'VE BEEN DENIED THE PERMITS I'M NOT FAMILIAR WITH LET ME KNOW IF YOU ARE WE MIGHT WE DO HAVE THE LENS AS I MENTIONED OF COMPLIANCE THROUGH ASSISTANCE AND YOU YOU CAN EVERY EMPLOYEE THAT YOU TALK TO LIKE HAS THAT FRONT OF MIND AND SO THEIR INSTINCTS ARE ALWAYS GOING TO BE TO HELP SOMEONE THROUGH THE PERMIT BEFORE DENYING IT AND THAT WOULD ALWAYS BE THE GOAL.  SO IF THERE'S ANY SPECIFIC CONSTITUENT THAT'S NOT GOTTEN THAT ASSISTANCE PLEASE LET US KNOW WHEN WE CAN GET THEM THERE . I DON'T THINK WE HAVE ANY PERMITS WE'VE DENIED SO FAR. IT LOOKS LIKE YOU'RE NOTHING BUT YOU KNOW PEOPLE SOME PEOPLE SOMETIMES ARE WITHDRAWING THEMSELVES FROM A PROCESS, RIGHT? LIKE WHEN THEY FEEL LIKE THEY MIGHT NOT BE ABLE TO FOLLOW THROUGH OR THEY MAY NOT UNDERSTAND THERE AND THOSE ARE FOLKS WHO ARE HAPPY TO HELP THAT I THINK THAT THERE MIGHT BE SOME COMMUNICATION LOOP ISSUES BECAUSE SOME FOLKS ARE INTERPRETING YOU KNOW, MAYBE BECAUSE THEY DIDN'T HAVE A COMMERCIAL KITCHEN. I JUST THINK THAT THERE'S SOME PEOPLE HAVE FELT DENIED AND WE CAN JUST LOOK INTO THAT JUST PART OF THE JUST WE'RE HAPPY TO JUST FOR OUR OWN SAKE HERE NOW I WANT TO JUST SHIFT REALLY QUICK TO DATA, OKAY? YEAH.  YOU KNOW WE WE KEEP TALKING ABOUT DATA HERE AND I AND I THINK IT'S IMPORTANT BUT I'M JUST CURIOUS SPECIFICALLY AROUND THE GREEN NEW DEAL AND THE LEVEL OF COMMUNITY ENGAGEMENT I HAVE DEFINITELY SEEN I'VE PARTICIPATED IN A LOT OF THE COMMUNITY ENGAGEMENT PROCESSES BUT I'M JUST CURIOUS ABOUT WHAT HOW HAVE WE UTILIZED WHAT WE'VE LEARNED THROUGH THE COMMUNITY ENGAGEMENT PROCESS TO MAKE INFORMED DECISIONS THAT MAKE PEOPLE FEEL LIKE THEIR PARTICIPATION IN THESE GREEN NEW DEAL COMMUNITY ENGAGEMENT EFFORTS HAVE FELT LIKE THEY'VE BEEN HEARD ARE OFTEN NEW TO TRANSLATE IT. BASICALLY I JUST WANT TO KNOW HOW ARE YOU HOW HOW ARE YOU UTILIZING DATA TO INFORM YOUR DECISIONS?  WELL, SPECIFIC TO THE GREEN NEW DEAL FOR BP'S OR IN GENERAL? WELL, THE ONE THAT WE DID WE DID THE GREEN NEW DEAL FOR PPC SO THEY THEY MANAGE THE COMMUNICATION PIECE SO I DON'T WANT TO SPEAK FOR THEM.  SO YOU KNOW IN TERMS OF HOW THEY WHAT THE FEEDBACK THEY RECEIVE THAT'S NOT SOMETHING YOU SEE RECEIVES DIRECTLY AND I DON'T WANT TO SPEAK TO SOMETHING THAT I'M NOT FAMILIAR WITH SEE THIS IS WHERE I FEEL LIKE THERE'S AN OPPORTUNITY FOR US TO BECAUSE IT WAS MADISON PARK THERE'S BEEN A LOT A NUMBER OF DIFFERENT SPACES AND PLACES THAT I HAVE SEEN YOUR DEPARTMENT IN AS IT RELATES TO BP'S AND WHAT HAPPENS IS THAT BP'S THERE'S JUST THERE SEEMS TO BE A LEVEL OF DISCONNECT, RIGHT? BECAUSE I DON'T I DON'T KNOW WHO TO ASK THE QUESTION TO BECAUSE I FEEL LIKE I'VE SEEN YOU ALL IN CERTAIN SPACES IN PLACES YOU KNOW, IF IT'S A I THOUGHT YOU MEANT SPECIFICALLY THE GREEN NEW DEAL FOR BP AND IF IT'S PROJECT SPECIFIC EXCUSE ME THEN YES, WE WOULD GET FEEDBACK AND WE DO LISTEN TO THE COMMUNITY THEY THE YOU KNOW ,AGAIN MOST OF OUR STUFF STARTS WITH THE STUDY IN THE VISIONING SESSIONS WHETHER IT'S THE MILKING ACADEMY, MADISON PARK, ALL OF THAT IS WE WE WE RECEIVE ALL OF THAT AND WE DO MULTIPLE WE DO AND THAT'S ALL COMMUNICATED WITH OUR PARTNERS AT BP. WE SHARE THAT INFORMATION.  SO IF IT'S PROJECT SPECIFIC, YES THAT IS SOMETHING THAT PFG MANAGES SO MY TIME HAS EXPIRED SO I'LL BE BACK. YES, IT WILL BE ANOTHER ROUND.  COUNCIL PRESIDENT LOUIJEUNE THE FLOOR IS YOURS. THANK YOU MR CHAIR AND THANK YOU TO THE MEMBERS OF ADMINISTRATION FOR BEING HERE. COMMISSIONER YOU KNOW, I THINK THE WORK THAT YOU FOLKS DO IS FANTASTIC AND JUST MAKE ME MAINTAIN THIS BUILDING AND ALL THE WORK DO THEY DO SO JUST KNOW THAT IF YOU'RE THEY HAVEN'T HEARD ANYTHING IF YOUR OFFICE EVER NEEDS ANYTHING. I'M HERE TO SUPPORT.  AND THEN I WANT TO THANK CHIEF IRISH FOR ALL OF YOUR CRISIS MANAGEMENT WITH ISSUES HERE AND THERE ACROSS ENGLISH WITH WE'RE MAKING BEEKEEPING COOL AND LEGAL IN THE CITY OF BOSTON SO THANK YOU. UM, I YOU KNOW, I THINK THIS IS CONCERN MEJIA IS ASKING A QUESTION I KNOW THAT WE'RE GOING TO HAVE A LONG TERM FACILITIES WITH RESPECT TO BOSTON PUBLIC SCHOOLS ON MAY 21ST WHICH IS A GOOD OPPORTUNITY TO ASK A LOT OF THOSE QUESTIONS.  AND THEN I WANTED TO ALSO STATE YOU KNOW, WE HAVE PROBLEMS AND DIFFICULTIES WITH SOME OF OUR BUILDINGS ARE OLDER. BPC BUILDINGS AND THAT'S WHEN OUR CITY COUNCILORS AND SBA WE OFTEN ALSO APPROVE OR APPROVE OR DISAPPROVE I GUESS OF A MUST BE A THAT MUST BE APPLICATIONS. I'M WONDERING WHAT WHAT ARE SOME OF THE CHALLENGES WE FACE WITH SOME OF THE OLDER BUILDINGS?  IS THERE A THEME THAT YOU'RE SEEING? YOU KNOW, AGAIN, PARENTS ARE IN SCHOOL TEACHERS AND ARE REALLY ALWAYS ADVOCATING ABOUT AGE FACT SYSTEMS BUT ARE THERE ARE THERE THINGS THAT WE ARE SEEING TRADITIONALLY THAT WE'RE SEEING HABITUAL IN OLDER BUILDINGS THAT ARE CREATING A PROBLEMS LIKE THAT?  THOSE ARE THE SCHOOLS WE NEED TO BE PRIORITIZING FOR FOR NEW BUILDS IN TERMS OF THE FACILITIES STANDPOINT FROM BEEPS, I'M NOT SURE BUT YOU KNOW IN TERMS OF CONSTRUCTION WHEN WE LOOK AT A PROJECT OR IF IT'S A RENOVATION PROJECT AND AGAIN IT'S THE THE ENVELOPES,  THE MECHANICAL SYSTEMS BUT YOU SAID THE ENVELOPES, THE BUILDING ENVELOPE YOU KNOW WHETHER IT'S MASONRY AND THERE'S SOME WATER FILTRATION WHICH IS ALWAYS DIFFICULT TO FIND BUT CAN DEVASTATE IN A BUILDING.  BUT YEAH, FROM THE FACILITIES PERSPECTIVE I'M I'M SURE THEY HAVE THAT THAT DATA IN TERMS OF WHAT THEIR MOST CALLS ARE FOR BUT FROM A CAPITAL PLANNING STATISTIC I WOULD SAY THOSE TYPE OF PROJECTS OR ISSUES OKAY THANK YOU. COMMISSIONER DEL RIO, THANK YOU FOR BEING HERE. THAT SOUNDS THAT SOUNDS NICE. COMMISSIONER DEL RIO I JUST WANT TO HAVE AN UNDERSTANDING OF THE WHAT IS A PIECE OF AND I THINK SOME OF MY COLLEAGUES HAVE GONE THIS PIECE OF DIGITIZATION OF THE WORK OF ESD SUCH THAT FOLKS AREN'T HAVING TO GO DOWN TO 1010 TO FILE SIMPLE FORMS SUCH THAT WE'RE ABLE TO DO A BETTER JOB AT CODE ENFORCEMENT BECAUSE WE ARE DIGITIZING EVERYTHING HOW MUCH IS THE WORK OR AN INSPECTOR IS BEING DONE? HOW MUCH ARE THEY USING IPADS OR OTHER TABLETS?  HOW MUCH ARE WE LEANING INTO? YOU KNOW, NOT SAYING THAT THIS IS WHAT WE ARE DOING BUT ARE THERE WE SHOULD BE DOING ARE THERE CONVERSATIONS ABOUT HOW I CAN HELP THE WORK OF THE OFFICE? I'D LIKE TO SEE US COME INTO THE 21ST CENTURY IN A REAL WAY AT ESD AND THIS IS SOMETHING THAT WOULD HELP OUR SMALL BUSINESSES IS SOMETHING THAT WOULD HELP THE WORK AS IT IS. D SO WHAT DOES UPGRADED TECH LOOK LIKE FOR THE IMPROVEMENT OF THE WORKERS AND FOR RESIDENTS WHO HAVE TO ENGAGE WITH? ICE-T THANK YOU COUNSELOR AND THANKS FOR THE QUESTION. THIS IS SOMETHING THAT THE DEPARTMENT BEEN WORKING ON AS I SAID BEFORE PRIOR TO ME JOINING FOR FOR SOME YEARS. SO I HAVE FOUND THAT MOST OF OUR PROCESSES ARE DIGITIZED . THERE ARE A FEW THAT ARE STILL EITHER EMAILS AND PAPER BASED. WE DO HAVE A NUMBER OF USERS OF OUR SERVICE OR CUSTOMERS THAT DO SAY THEY PREFER TO COME IN. THAT BEING MY NEIGHBORS UP OPTION BECAUSE HE'S 75 YEARS OLD AND YOU'RE NOT GOING TO GET COUNCILOR CORRECT? SO WE DON'T WANT TO DO AWAY BUT WE WANT TO WIN.  AS YOU SAID WE AGREE WE WANT TO DIGITIZE MOST IF NOT ALL OF OUR PROCESSES. SO WHEN YOU SEE THE BUDGET PROPOSAL YOU'LL SEE THAT MOST OF OUR BUDGET GOES TO PERSONNEL SERVICES WHENEVER WE DO HAVE LET'S SAY SALARY SAVINGS OR A WAYS TO REPURPOSE IT NORMALLY DOES ALL GO TO TECH WHETHER IT BE EQUIPMENT SOFTWARE SO THAT WE CAN INCREASE AND THAT PACE OF EFFORT WE DO HAVE OUR AND IF ASSISTANT COMMISSIONER HERE SO I KNOW IF YOU WANT TO GO A LITTLE MORE INTO DETAIL OF YEAH I WILL SAY OUR SHORT FORM PERMITS FOR BUILDING WHICH ARE THE ONES WHERE NO ZONING RELIEF IS NEEDED AND THERE ARE POOLS YOUR DESKS, YOUR PORCHES THOSE CAN BE DONE COMPLETELY DIGITALLY IN SOMETIMES SAME DAY. SO I AM HAPPY TO SEE THAT THERE IS ONGOING WORK AND IT IS TRENDING IN THE RIGHT DIRECTION. KELLY YOU PROBABLY HAVE A LOT OF DETAIL YOU WANT TO SHARE THE FEW THINGS THAT I WANT TO ADD IS THAT WE HAVE BEEN ABLE TO RESOURCE OUR TEAM LOCALLY AT IS SIGNIFICANTLY IN THE PAST SEVERAL YEARS. APPROXIMATELY FIVE YEARS AGO WE HAD ONE LEAD OF I.T IN THE BUILDING.  THAT TEAM HAS NOW GROWN. WE HAVE THREE INDIVIDUALS LEADING OUR I.T SO SUPPORTING OUR WORKFORCE, ONBOARDING PEOPLE, SUPPORTING ALL OF THE TECHNICAL JOBS SO WE HAVE CELL PHONES, TABLETS FOR ALL OF OUR FIELD INSPECTORS AND THEN WE ALSO INTRODUCED THREE ANALYST POSITIONS TO WORK ON PROCESS ANALYSIS, PROCESS IMPROVEMENT, TECH IMPLEMENTATION AND DATA.  SO OUR LOCAL TEAM HAS REALLY GROWN TO MAKE SURE THAT WE'RE LEVERAGING OUR INVESTMENTS TO THE BEST OF OUR ABILITY AND THEN WE HAVE AN INCREDIBLY CLOSE PARTNERSHIP AND OUR WELL-RESOURCED FROM THE DO IT TEAM.  SO WE'RE WORKING ALL THE TIME WITH THEM TO MAKE SURE THAT OUR PRIORITIES ARE AT THE TOP OF THEIR ROADMAP.  THANK YOU. I ENJOY HEARING THAT ESPECIALLY BECAUSE OFTEN TIMES WE ASK ONE DEPARTMENT I KNOW THAT COUNCIL TODAY AND I HAVE BEEN REALLY LASER FOCUSED ON HOW WE ARE UPGRADING LET'S CODE ENFORCEMENT IN PUBLIC WORKS CODE ENFORCEMENT D SO THAT WE CAN HOLD NEGLIGENT LANDLORDS, ABSENTEE LANDLORDS AROUND THE CITY ACCOUNTABLE AND OFTENTIMES THERE'S LIKE FINGER POINTING AND WE'D LOVE TO SEE A LOT MORE OF THAT SYNTHESIS AND WE AS A CITY COUNCIL I'LL SPEAK FOR MYSELF WOULD LOVE TO SUPPORT THAT LIKE WHAT IT'S GOING TO TAKE YOU KNOW, TO GET PEOPLE IN THE SAME ROOM TO TALK ABOUT HOW THAT DIGITIZATION IS BECOMING MORE SEAMLESS SO THAT WHEN WE GO TO HOUSING COURT TO WANT TO, YOU KNOW, GET A CLEAN PLACE THAT THERE'S NO DOUBT AS TO THE QUALITY OF THE WORK THAT WE'RE DOING BECAUSE IT'S ALL BEEN DIGITIZED AND DOCUMENT THANK YOU VERY MUCH AND THANK YOU MUCH. OH THANK YOU. COUNCIL PRESIDENT NOW WE'LL GO TO COUNCIL DECK AND THE FLOOR IS YOURS.  THANK YOU SO MUCH CHAIR AND WHAT IS AN EXCITING HEARING?  I FEEL LIKE WE'VE ALL BEEN YOU KNOW I FEEL LIKE WE'RE ALL WAITING ALL YEAR. THIS IS LIKE CHRISTMAS DAY TO ASK ALL THESE QUESTIONS AND I'M GOING TO HAVE A LOT OF QUESTIONS OFF LINE TOO. BUT I JUST WANT TO THANK I HAVE SO MANY EMPLOYEES THAT WORK IN THESE RESPECTIVE DEPARTMENTS THAT I WORK WITH BUT JUST WANT TO SHOUT OUT CHIEF IRISH. I DON'T KNOW HOW HE DIDN'T END UP ON THIS PANEL BUT MAYBE HE'S MAYBE SO VENERATED THAT HE DOESN'T HAVE TO COME ON THE PANELS ANYMORE. BUT CHRIS ENGLISH, THANK YOU SO MUCH FOR ALL OF YOUR WORK. KENNY RYAN SENIOR ONE OF MY FAVORITE PEOPLE AND SUCH A GREAT JOB.  LEON GRAVES FROM GRAFFITI BUSTERS AND THEN JUST FLAGGING JOHN ALL RICK IS ALWAYS THERE WHEN I NEED SEWER BAITED SO I'M JUST SO GRATEFUL TO HIM AND I REMEMBER IT WAS LIKE THE FIRST THING I DID BEFORE I GOT SWORN IN WAS SOMEONE SENT ME A VIDEO OF A RAP PARTY HAPPENING IN BEACON HILL IT WAS JUST LIKE RATS EVERYWHERE AND AND I WAS LIKE SOMEBODY GET ME THIS GUY'S PHONE NUMBER AND HE WAS THERE LITERALLY I'M TEXTING HIM AROUND MIDNIGHT ON A SATURDAY AND HE SAID WE'LL HAVE SOMEONE THERE FIRST THING IN THE MORNING. SO I JUST APPRECIATE THE DILIGENCE AND LIKE EVERYTHING THAT PEOPLE BRING TO THE TABLE IT'S JUST SO IMPORTANT AND THANK YOU FOR YOUR CARE OF CITY HALL PLAZA AND CITY HALL.  I HAVE A REALLY TOUGH QUESTION ABOUT CITY HALL.  I KNOW THAT WE ARE IN AN ENVIRONMENT THAT ISN'T ALWAYS THE MOST I MEAN THERE'S JUST THINGS IN OUR AIR THERE'S POLLUTANTS IN THIS BUILDING IN PARTICULAR AND IN ALL OF OUR CITY DEPARTMENTS. I DON'T WANT TO BRING UP YOU KNOW, I THINK RECENTLY THERE HAS BEEN SOME QUESTION OF LIKE THE AIR QUALITY OF THIS BUILDING IN PARTICULAR AND I JUST WANTED TO SAY HOW CAN WE PROTECT CITY EMPLOYEES WHO ARE ONE OF OUR MOST VALUABLE RESOURCE IS IN OUR CITY? THANK YOU FOR THAT QUESTION COUNCILOR NO, I THINK YOU KNOW, AS I SAID EARLIER IN OUR GOAL AND OUR MISSION, WE BELIEVE THAT THAT'S OUR MOST IMPORTANT RESPONSIBILITY IN PROPERTY MANAGEMENT BOTH FOR THE EMPLOYEES AND ALSO FOR THE PUBLIC VISITING OUR BUILDINGS. I WOULD SAY THAT, YOU KNOW, THE PROBLEMS OF HAVING OLDER BUILDING STOCK ARE NOT SORT OF UNIQUE TO US. IT'S IT'S JUST A REALITY OF OLDER BUILDING MATERIALS AT DIFFERENT TIMES.  OF COURSE, YOU KNOW MATERIALS THAT THEY USED AT ONE TIME ARE NO LONGER OR FOUND TO BE NOT ACCEPTABLE IF THEY'RE DISTURBED OR IF THEY'RE DOING SOME SORT OF A RENOVATION.  WHAT I WOULD SAY IS THAT WE WE'RE VERY, VERY PROACTIVE ABOUT OUR PROCEDURES AND PRACTICES BOTH FOR CLEANLINESS AND FOR WHEN WE DO RENOVATIONS. WE'RE VERY CAREFUL TO DO ANY SORT OF ABATEMENT THAT'S REQUIRED AND FOR THE MOST PART EVEN IN CITY HALL WHEN WE'VE DONE OUR OUR AIR QUALITY TESTING FOR THE MOST PART IT'S BEEN REALLY ACTUALLY PRETTY GOOD AIR QUALITY. WE ARE LIMITED BY THE BUILDING, WE ARE LIMITED BY THE MECHANICAL SYSTEMS IN SOME INSTANCES AND SO WHAT WE DO IS WHENEVER WE FIND AN ISSUE WE ADDRESS IT. WE WE FOLLOW SORT OF BEST PRACTICES INDUSTRY STANDARDS FOR, REMEDIATE REMEDIATION AND ABATEMENT AND IN MY OPINION WE'VE BEEN SUCCESSFUL IN THAT AREA. BUT UNTIL WE SORT OF CAN REALIZE LIKE THE FULL RENOVATIONS AND UPDATES TO ALL OF OUR BUILDINGS, IT WILL BE SOMETHING THAT THAT WILL REOCCUR PARTICULARLY WITH AN OLDER BUILDING STAFF WELL AND I LOOK AT THIS VERY ROOM WHICH THEN COUNCILOR MICHELLE WILL AS CITY COUNCIL PRESIDENT RENOVATED TO MAKE SURE THAT THOSE WITH DISABILITIES WERE ABLE TO FULLY ACCESS LIKE THIS USED TO BE. WE USED TO BE INSIDE OF A PIT AND SO JUST ALLOWING FOR SOME OF THE CHANGES AND MODERNIZATION THAT NEED TO HAPPEN IN THE CITY BUILDING TO ALLOW FOR THAT FOR THE USES THAT WE NEED AS A CITY GOVERNMENT WANTED TO BRING UP THE FOURTH FLOOR OUTDOOR SPACE WHICH I THINK IS CALLED THE COURTYARD OF CITY HALL. I FIND IT TO BE RELATIVELY UNDER UTILIZED.  I THINK MY OFFICE SPACES THAT I KNOW THAT SOMETIMES IT'S UTILIZED FOR WEDDINGS AND OTHER THINGS AND THERE IS NO ACCESS FROM YOU KNOW RIGHT NOW I THINK THERE WERE SOME THINGS THAT WERE BUILT IN THE IN THE RENOVATION OF CITY HALL PLAZA TO MAKE THAT SPACE MORE ACCESSIBLE BUT YET IT IS NOT ACCESSIBLE BECAUSE YOU CAN'T ACCESS IT FROM THE OUTSIDE. ARE THERE ANY PLANS FOR THAT SPACE TO BE UTILIZED MORE AND YEAH NO I'M SO GLAD ASKED THERE'S ACTUALLY TWO SO ONE OF OUR BIGGEST SORT OF PROJECTS AND ONE OF THE BIGGEST PRIORITIES FOR PROPERTY MANAGEMENT AND WITH SUPPORT FROM PUBLIC FACILITIES DEPARTMENT IS THE THE INSTALLATION OF A FOUR STOP ELEVATOR AND THAT ELEVATOR IS GOING TO REPLACE THE ESCALATORS THAT HAVE BEEN DECOMMISSIONED HERE IN CITY HALL AND THAT THE PLAN IS FOR THAT ELEVATOR TO ACTUALLY TAKE YOU UP TO THE COURTYARD IN ADDITION TO THAT CITY HALL PLAZA PHASE TWO WHICH LARGELY WILL DEAL WITH THE THE THE SOUTH SIDE OF THE PLAZA IF YOU SAW PHASE ONE WAS THAT EVERYTHING THAT YOU'VE SEEN IN THIS MOST RECENT RENOVATION SO PHASE TWO OF CITY HALL PLAZA INCLUDES UPDATES TO THAT COURTYARD.  SO WE HAVE EVERY INTENTION TO SORT OF BETTER UTILIZE THAT MAKE IT A SPACE THAT'S MORE SORT OF ENJOYABLE TO BE IN AND BETWEEN THOSE TWO PROJECTS WE EXPECT THAT WE WILL GET THERE. THAT'S EXCITING AND I HATE TO SAY I DID STOP SOME OF THE FOLKS THAT WERE WORKING ON THE ELEVATOR TO DO A LITTLE PRE HEARING LIKE WHEN IS THIS ELEVATOR GOING TO BE OPEN? SO I GOT A LOT OF MY QUESTIONS ANSWERED BY JUST THE FOLKS ARE WORKING ON THE ELEVATOR SO THANK YOU.  SO I WANT TO MOVE ON TO I TO MOVE ON TO SHORT TERM RENTALS. I KNOW WE TALKED A LITTLE BIT ABOUT THAT IN MY DISTRICT WE ARE DEALING WITH AN ENFORCEMENT ISSUE. I THINK WE REALLY NEED TO GET A SYSTEM IN PLACE FOR SHORT TERM RENTALS AREN'T AUTOMATICALLY RE-APPROVED ON AN ANNUAL BASIS WITH PAYMENT.  A LOT OF THE ONES IN MY DISTRICT WE FIND LIKE A STACKING UP OF FINES THAT ARE UNPAID AND I THINK WE NEED TO BE CHECKING VIOLATIONS AT ADDRESSES AND WE OBVIOUSLY NEED ENFORCEMENT TO BE A DETERRENT TO TO SOME OF THE THINGS THAT ARE HAPPENING. SO I THINK YOU KNOW ANY ANYTHING YOU CAN FILL IN IN TERMS OF THAT AND WHAT OUR CITY PLANS TO DO IN THAT RESPECT.  THANK YOU, COUNSELOR. I APPRECIATE THE FEEDBACK MAKING NOW I DON'T HAVE AN ANSWER FOR YOU JUST YET BUT I'M HAPPY TO GET BACK TO YOU ON IT WHEN I CAN CHECK WITH THE STAFF . WHAT I WILL SAY IS AGAIN JUST LET US KNOW IF IF YOU'RE SEEING THINGS THAT NEED TO BE LOOKED AT TAKEN CARE OF . YEAH WELL WHILE YOU'RE TAKING NOTES I THINK A LOT OF OUR TRASH ISSUES IN BEACON HILL IN PARTICULAR ARE CAUSED BY SHORT TERM RENTALS BECAUSE FOLKS ARE LIKE I'M STAYING YOU KNOW,  TUESDAY THROUGH THURSDAY I'M GOING TO PUT OUT MY TRASH ON THURSDAY.  AND WHAT WE'RE FINDING IS A LOT OF THE VIOLATIONS AND A LOT OF THE ISSUES ON OUR STREETS JUST ANECDOTALLY AND ALSO IN VIOLATIONS ARE CAUSED BY SHORT TERM RENTAL EITHER OWNERS OR OR PEOPLE STAYING IN THE RENTAL NOT FOLLOWING WHAT WE'D LIKE TO SEE IN OUR NEIGHBORHOODS AND GIVEN YOU KNOW, THAT WE'RE AN EXTREMELY DENSE NEIGHBORHOOD, IT REALLY DOES AFFECT QUALITY OF LIFE.  YEAH, I COMPLETELY AGREE. WE'D BE HAPPY TO FOLLOW UP.  YEAH. THANK YOU AND MY STAFF LAUREN KAMI MY QUALITY OF LIFE LEE IS ON. I'LL HAVE HER FOLLOW UP WITH YOU BECAUSE SHE SHE KNOWS EVERYTHING ABOUT THIS ISSUE AND WE HAVE A MAP OF ALL THE SHORT TERM RENTALS THAT ARE ACTUALLY PERMITTED AND AND IT'S THE MAPPING OF THE PROBLEMS WHERE THEY'RE PERMITTED IS VERY CLEAR SO WE CAN FOLLOW UP WITH THAT. OKAY.  SO MAKING OUT OF THE RE APPROVALS AUTOMATICALLY APPROVALS IS ONE THING WE SHOULD LOOK AT. YES AND SORRY CAN I ASK ONE MORE QUESTION? THANK YOU.  SO I JUST WANTED TO ASK WHAT IS THE PROCESS FOR ADDING GRAFFITI REMOVAL BILLS TO REAL ESTATE TAX BILLS?  THIS IS SOMETHING THAT WE HAVE CLEARED SINCE I'VE BEEN A CITY COUNCILOR FOR EIGHT MONTHS THE SAME PIECE OF GRAFFITI FOUR OR FIVE TIMES. THANK YOU SO MUCH TO KENNY RYAN SENIOR FOR GETTING OUT THERE AND AND GETTING HIS TEAM OUT THERE TO DO THAT. BUT JUST CURIOUS WHAT THAT LOOKS LIKE BECAUSE I THINK YOU KNOW I THINK ON THIS ONE PROPERTY IN PARTICULAR WE PROBABLY SPENT OVER $20,000 CLEARING GRAFFITI AND IT'S LITERALLY ACROSS THE STREET FROM THE NAMESAKE OF MISSION HILL MISSION CHURCH.  AND SO SO I JUST I STRUGGLE WITH THAT BECAUSE I WANT TO MAKE SURE THAT WE'RE DOING EVERYTHING CAN AND SO I'M JUST CURIOUS SORT OF LIKE HOW WE CAN MAKE SURE THAT THAT ANY REMOVAL THAT WE'RE DOING IS ACTUALLY ADDED TO TAX BILLS.  YEAH YEAH I MEAN I CAN I CAN START I MEAN I WOULD SAY THAT SO THERE'S AN ORDINANCE THAT REQUIRES PROPERTY OWNERS TO REMOVE GRAFFITI FROM THEIR PROPERTIES AND SO THAT'S THE SAME WARDENS WHICH ACTUALLY DEFINED OR CREATED THE GRAFFITI BUSTERS PROGRAM AND SO IT WORKS THIS WAY BASICALLY PROPERTY OWNERS HAVE THE RESPONSIBILITY TO REMOVE THE THE THE THE GRAFFITI OR THE VANDALISM AND THE CITY ALSO HAS THIS PROGRAM TO SUPPORT THEM THAT EFFORT. SO THAT'S HOW IT THAT'S HOW IT WORKS TODAY. BUT I WILL SAY THAT THERE'S PROBABLY ROOM FOR IMPROVEMENT WITH THOSE PROPERTY OWNERS THAT HAVE THE RESOURCES TO TO REMOVE THE THE VANDALISM THEMSELVES.  BUT RIGHT NOW THAT'S JUST HOW THE PROGRAM WORKS. AND THANK YOU FOR USING THE TERM VANDALISM BECAUSE I KNOW A LOT OF PEOPLE FIND THE TERM GRAFFITI OFFENSIVE BUT VANDAL BUSTERS JUST DOES NOT HAVE THE SAME RING TO IT. SO UNTIL UNTIL WE'VE COME UP WITH A BETTER TERM THAT'S WHAT I'LL BE USING TO PICK YOU UP I A COUNCIL DEREK AND COUNCILOR SANTANA YOU HAVE THE FLOOR THANK YOU MR CHAIR AND THANK YOU FOR THE ADMINISTRATION FOR BEING HERE AND THANK YOU TO MY COLLEAGUES ASKED A LOT OF QUESTIONS THAT I ALREADY HAD ASKED. BUT JUST STARTING WITH YOU,  COMMISSIONER SHELTON, AND GOING OFF JUST YOU KNOW, KIND OF THIS GRAFFITI REMOVAL YOU KNOW, IN YOUR PRESENTATION YOU MENTIONED THERE WILL BE AN EXPANSION ON YOUR GRAFFITI REMOVAL PROGRAM. CAN YOU CAN YOU JUST EXPAND ON THAT? I KNOW THIS IS A BIG ISSUE FOR FOR MANY OF MY RESIDENTS OR MANY OF OUR RESIDENTS THEN JUST A SECOND TO ADD ON TO THAT QUESTION HOW MANY STAFF DO YOU HAVE FOR GRAFFITI REMOVAL AND ARE YOU LOOKING TO HIRE MORE?  AND I ALSO JUST WANT TO ECHO COUNCILOR DURKAN YOU KNOW KENNY RYAN A SENIOR IS YOU KNOW TREMENDOUS AND THERE'S AMAZING WORK AND IT'S ONE OF MY YOU KNOW, ONE OF MY FAVORITE CITY EMPLOYEES HERE.  I'LL PASS IT ALONG. THANK YOU COUNSELOR SANTANA SO CURRENTLY WE HAVE 12 MEMBERS OF OUR GRAFFITI REMOVAL PROGRAM AND THE WAY THAT THEY TYPICALLY WORK THEY WHEN ALL THINGS ARE WORKING ALL EMPLOYEES ARE THERE AND ALL THE VEHICLES ARE UP AND RUNNING. WE USUALLY HAVE THREE DIFFERENT VEHICLES OUT IN THE COMMUNITY REMOVING GRAFFITI IN THREE DIFFERENT NEIGHBORHOODS AND SO THEY HAVE A BACKLOG OF CASES. THEY TYPICALLY TYPICALLY GET ABOUT 4000 CASES A YEAR GIVE OR TAKE. AND SO THEY'RE WORKING THE BACKLOG THEY'RE DOING ALSO PROACTIVE REMOVAL. SO IF THEY'RE OUT IN IN AN AREA AND THEY NOTICE GRAFFITI, THEY CAN OPEN THEIR OWN CASE AND THEN CLOSE IT, I WILL SAY WELL LET ME FINISH ANSWERING YOUR QUESTION.  SO FOR THIS EXPANSION, AS I SAID, WE WORK CLOSELY WITH THE DATA ANALYTICS TEAM IN THE MAYOR'S OFFICE THIS YEAR TO REALLY LOOK AT HOW WE DID REMOVAL AND SO ONE OF THE AREAS WE IDENTIFIED IS JUST SOME MORE CAPACITY WOULD HELP WITH WITH YOU KNOW, RESPONDING LOWERING THE BACKLOG, RESPONDING ACCORDINGLY.  THE OTHER THING WE DO IS PRIORITIZE HATEFUL OR RACIST GRAFFITI WHEN IT OCCURS AND THEY ALSO DO SPECIAL PROJECTS.  SO THE EXPANSION WHAT IT WOULD DO IS ACTUALLY GIVE US A FOURTH VEHICLE. SO WHILE WE HAVE THREE CREWS OUT IN THE COMMUNITY, IF WE HAD THIS EXPANSION, WE EXPECT TO HAVE A FOURTH OUT THAT WE COULD WE COULD DEPLOY AND THEN SEPARATELY WE IDENTIFIED AN AREA FOR IMPROVEMENT JUST IN OUR ADMINISTRATIVE SUPPORT OF THE CASES BOTH IN PRIORITIZATION AND HOW WE DEAL WITH THEM. WHAT WE FOUND IS WE'RE PRETTY TIED TO 311 SO WE RESPOND WHEN WE GET A CASE WHEN WE GET A COMPLAINT. BUT AS WE KNOW THERE'S A LOT MORE THAT HAPPENS THAT THAT'S SORT OF NOT REPORTED.  AND SO WE HOPE WITH THIS EXPANSION TO BE ABLE TO DO MORE PROACTIVE AND REACH THOSE COMMUNITIES THAT THAT MAY NOT BE REPORTING, YOU KNOW, THEIR CASES WHEN THEY OCCUR. THANK YOU.  THANK YOU. REALLY APPRECIATE THAT. THAT THOUGHTFUL RESPONSE. COMMISSIONER.  QUICK FOLLOW UP ON THAT. I MEAN AND TO FOLLOW UP ALSO ON COUNCILOR DURKIN'S QUESTIONS. YOU KNOW, I REALLY APPRECIATE THE COMMUNITY REALLY APPRECIATES YOUR YOU KNOW, YOUR TEAM'S RESPONSE TO GRAFFITI BUT IF THAT'S IF THE SAME WALLS OR BUILDING THAT ARE REPEATEDLY YOU KNOW COMING BACK WITH BIG GRAFFITI CAN YOU TALK TO ME ABOUT MAYBE MAYBE WHAT YOU ALL HAVE IN STORE OR IF THERE'S A NEW PROACTIVE APPROACH OF LIKE EDUCATION I GUESS I KNOW IT'S LOW CAPACITY BUT MAYBE IT'S NOT SOMETHING THAT YOU'RE DOING NOW THAT YOU CAN POTENTIALLY HAVE CAPACITY FOR IN THE FUTURE. I JUST FEEL LIKE I KEEP REPORTING SOME OF THE SAME WALLS RIGHT OVER AND OVER AND OVER AND TRYING TO SEE HOW WE CAN BE MORE PROACTIVE ABOUT THAT AND.  SURE. NO, THANK YOU FOR THAT QUESTION, COUNCILOR . I WOULD SAY THAT YOU KNOW, THERE WAS A LOT OF BRAINSTORMING THAT OCCURRED WHEN WE'VE SORT OF LOOKED AT THE ENTIRE PROGRAM AND HOW THEY WORK. I MEAN ONE OF THE MORE INTERESTING PROPOSALS THAT CAME OUT AND THIS WOULDN'T WORK FOR EVERY PROPERTY THAT YOU'RE DESCRIBING BUT WAS TO DO A COLLABORATION WITH THE MAYOR'S OFFICE OF ARTS AND CULTURE TO DO A MURAL PROGRAM BOTH A COUPLE OF WAYS. ONE SORT OF WE TALKED ABOUT MAKING WHEN PEOPLE SUBMIT A REQUEST FOR REMOVAL MAKING THAT AN OPTION WOULD YOU BE INTERESTED IN HAVING A MURAL ON YOUR PROPERTY? AND WHAT WE FOUND IS ACTUALLY YOU KNOW, MURALS TEND TO NOT BE VANDALIZED ONCE THEY'RE THERE. WE ACTUALLY IF YOU'RE FAMILIAR WITH THE GRAFFITI REMOVAL PROGRAM BUILDING AND ON MAGAZINE STREET RIGHT BY 1010 MILES OUT THAT HAS A LARGE MURAL ON THE SIDE THAT'S THAT'S NOT BEEN TAGGED AT ALL. SO THOSE ARE SOME OF THE PROACTIVE APPROACHES THAT WE'RE CONSIDERING. GREAT. WELL, THANK YOU. APPRECIATE IT. APPRECIATE THAT. NOW I WANT TO YOU KNOW,  COMMISSIONER, THERE WERE REAL CONGRATULATING. I WANT TO ECHO MY COLLEAGUES AND CONGRATULATING YOU AND ON YOUR FIRST TWO MONTHS AND I'VE HAD THE GREAT HONOR OF WORKING WITH YOU AND THINK VERY HIGHLY OF YOU AND JUST THE WORK THAT YOU'VE DONE FOR OUR COMMUNITY.  SO HAPPY TO. THANK YOU FOR JOINING US HERE TODAY AND COMING TO JUST JUMPING IN. I KNOW YOU'VE COVERED A LOT ALREADY BUT YOU KNOW, JUST GIVEN THE EVOLVING LANDSCAPE OF HOUSING AND BUILDING REGULATIONS, HOW DOES THE DEPARTMENT STAY INFORMED ABOUT THE CHANGES AND UPDATES AT THE LOCAL, STATE AND FEDERAL LEVEL AS WELL?  THANK YOU COUNCILOR AND LIKEWISE HOW WE STAY UPDATED. WE WE WORK REALLY CLOSELY WITH OUR IDR TEAM OBVIOUSLY OURSELVES WE'RE ALWAYS ON THE LOOKOUT AND TRYING TO BE COLLABORATIVE WITH THE DIFFERENT AGENCIES THAT WE WORK WITH. I AM KIND OF IN THE MIDDLE OF STILL DOING A LOT OF INTRODUCTORY MEETINGS SO THAT AGENCIES THAT WE WORK WITH KNOW ME I KNOW THEM AND WE CAN WORK TOGETHER AND KEEP EACH OTHER INFORMED BUT MOSTLY AT THIS POINT WE WOULD BE RELYING ON OUR WONDERFUL IDR TEAM. GREAT. THANK YOU AND COMMISSIONER AND I KNOW YOU KIND OF WENT OVER THIS IN YOUR IN YOUR PRESENTATION BUT JUST OVERALL HOW MANY COMPLAINTS HAVE YOU HAD IN THE PAST YEAR AND I KNOW AGAIN YOU'VE ONLY BEEN THE OWNER OF FOR TWO BUT JUST OVER THE LAST YEAR OR MAYBE JUST THIS THIS YEAR IN 2024, YOU KNOW HOW MANY COMPLAINTS AND HOW LONG DOES IT TAKE USUALLY FOR A RESPONSE TO HAPPEN AND THEN WHAT ARE THE OUTCOMES GENERALLY FOR THESE CASES? ARE WE STILL TALKING ABOUT HOUSING?  YES. SORRY . SORRY . JUST CHECKING. YES. OKAY. I HAVE THE 2023 NUMBERS I CAN GIVE YOU THE YEAR TO DATE AT A LITTLE OTHER POINT. YEAH BUT FOR 2023 WE RECEIVED 6533 COMPLAINTS WHICH IS KIND OF FAIRLY FLAT OVER THE LAST FEW YEARS. SO WE CAN EXPECT THAT TREND TO CONTINUE.  WE CONDUCTED 9000 INSPECTIONS SO SOME OF THEM RECEIVE A FOLLOW UP TO MAKE SURE THE ISSUE HAS BEEN ADDRESSED. THAT'S WHY YOU SEE MORE INSPECTIONS AND COMPLAINTS AND WE DID ISSUE 3281 VIOLATIONS RECEIVED. SO THOSE ARE THE RESULTS OF THE INSPECTIONS WHAT THE OUTCOMES WILL BE MOST OFTEN AND WHAT OUR GOAL IS TO WORK WITH THE PROPERTY OWNER TO BRING THE UNIT UP TO CODE AND ADDRESS THE ISSUE WHEN THAT DOESN'T WORK THERE IS AN ENFORCEMENT PIECE OF THE WORK THAT HAPPENS MOST OFTEN WE GO THROUGH HOUSING COURT AND THAT'S AFTER MULTIPLE ATTEMPTS TO WORK WITH THE LANDLORD WE ARE ALTHOUGH AGAIN I JUST WANT TO EMPHASIZE THAT WE WANT ASSISTANCE, WE WANT COMPLIANCE THROUGH ASSISTANCE WE ARE LOOKING INTO EXPANDING OUR ENFORCEMENT WORK TO MAKE SURE WE USE ALL OF THE TOOLS ARE AT OUR DISPOSAL TO GET THE UNITS TO A SAFE, SANITARY AND HEALTHY CONDITION FOR TENANTS. GREAT. THANK YOU. AND I THINK YOU KNOW, THE LAST COMMENT I JUST WANT TO ECHO WOULD CONSIDER PREPARING FOR HIS ADVOCACY ON, YOU KNOW, JUST LANGUAGE ACCESS AND PLEASE CALL ME IN SUPPORT OF THAT AND ANYTHING THAT YOU KNOW WE CAN DO TO MAKE SURE THAT YOU KNOW, WE'RE MEETING ALL OF OUR RESIDENTS HERE ACROSS THE CITY OF BOSTON THAT WE CAN DO THAT. AND I IS ALSO YOU KNOW, I DON'T HAVE ANY QUESTIONS FOR YOU, DR. GRIFFIN, BUT I JUST WANT TO THANK YOU AS WELL AND I KNOW YOU ARE HERE WITH US NOT TOO LONG AGO BUT I REALLY APPRECIATE THE WORK THAT YOU'RE DOING AS WELL. THANK YOU, MR CHAIRMAN. THANK YOU, COUNCILOR SANTANA,  JUST WANT TO START OFF CONGRATULATIONS AND JUST THANKING THE WHOLE OPERATIONS CABINET. AS YOU HEAR WE ARE RELIANT AND ALWAYS REACHING OUT AS IS TO IS TO OPERATE AS CABINET AND YOUR TEAM HAS ALWAYS BEEN RESPONSIVE . SO THANK YOU TO THE WHOLE TEAM IN THE LEADERSHIP IN OUR IFIS FOR OVERTIME FOR ESD WE REFERENCED THE CABINET REFERENCED OFF HOURS ESPECIALLY AS THE REASON BEHIND OVERTIME COSTS RISING AND THERE WAS A GOOD CHANGE IN OUR POLICY CHANGE. CAN YOU TALK TO ME ONE ABOUT YOU KNOW WHY THE POLICY CHANGE AND THEN OTHER THE OTHER PART IS THE AMOUNT OF REVENUE IT BRINGS IN IS IT REVENUE NEUTRAL REVENUE POSITIVE AND HOW THE STAFF WAS HELPED? THANK YOU COUNSELOR. I CAN PROBABLY JUST GIVE YOU THE GENERAL STROKES AND CALL ON OUR CHIEF OF STAFF TO FILL IN THE BLANKS THERE. BUT I JUST WANT TO SET THE STAGE. THE OVERWHELMING MAJORITY OF OUR OVERTIME IS IN FACT THIRD PARTY OVERTIME WHICH IS PAID FOR BY THE PRIVATE PARTIES THAT ARE SEEKING THE INSPECTIONS AND THEN OTHERS ASSIGNMENTS OUTSIDE OUR NORMAL BUSINESS HOURS. SOMETIMES THOSE ARE REQUIRED.  FOR EXAMPLE YOU WANT TO TEST AN EMERGENCY SYSTEM. IT'S GOT TO BE DONE WITHOUT GETTING IN THE WAY OF RESIDENTS. SO YOU DO IT AT FOUR IN THE MORNING. THAT'S THE TYPE OF THING THAT THAT'S HAPPENING.  AS FAR AS THE POLICY CHANGE YOU I THINK YOU MAY BE REFERRING TO THE WAY THE OVERTIME IS ASSIGNED IF I'M NOT WRONG BUT I'LL ASK OUR CHIEF OF STAFF TO TALK ABOUT THAT OR KELLY, OUR ASSISTANT COMMISSIONER FREE ENOUGH TO TALK ABOUT THAT. THANK YOU.  BACK IN FISCAL YEAR 21 WE HAD A CHANGE TO HOW THOSE SERVICES WERE PAID FOR PRIOR TO 2021 IT WAS A BILLABLE EXPENSE SO OUR OUR PERSONNEL TEAM ISSUED INVOICES AFTER THE SERVICE WAS DELIVERED AND THEN COLLECTED THE FEES AFTER SERVICE DELIVERY IN 2021. WE MET WITH COUNCIL AT THE TIME AND CHANGED THE ORDINANCE AND IT'S NOW AN UPFRONT FLAT FEE RATE SO THAT IS MORE EFFICIENT FOR OUR OPERATIONS. IT ALLOWS US TO NOT TAKE THE TIME TO CHASE DOWN THOSE FEES BUT TO OBTAIN THAT REVENUE PRIOR TO DELIVERING SERVICE.  ALSO AT THAT TIME THE REVENUE IS NOW BOOKED TO ESD SO IT IS ESSENTIALLY A REVENUE NEUTRAL SERVICE.  OUR REVENUE WENT UP A PROPORTIONAL AMOUNT BACK IN THAT YEAR. GOOD TO HEAR. THANK YOU FOR THAT. THANK YOU.  THANK YOU FOR IT.  IT WAS PROPERTY MANAGEMENT FOR PUBLIC FACILITIES. CAN YOU EXPLAIN TO ME WHAT A HOUSE DOCTOR IS? SURE.  OH, THANKS COUNSELOR.  HOUSE DOCTOR IS ARCHITECTURAL CONTRACTS AND WE'RE NOT NOT NECESSARILY ARCHITECTURAL AND ENGINEERING FIRMS SO WE HAVE A IS IT 18? I'M JUST GOING TO CALL IN MY CHIEF OF STAFF AND I'VE GOT TO ACKNOWLEDGE MY AWESOME TEAM, OUR CHIEF OF STAFF ELLEN MCDONOUGH AND TAYLOR.  YES. SO THEY'RE 18 SO 18 HOUSE DOCTORS. BUT WHAT FOR THE FOR 18 CATEGORY EXCUSE ME AND THERE WAS INCLUDE ANYTHING FROM A BUILDING ENVELOPE SPECIALIST MOSTLY ARCHITECTURAL FIRMS AND ENGINEERING FIRMS STRUCTURAL ENGINEERING SO THEY BASICALLY AN ON CALL SERVICE SO WE CAN UTILIZE THOSE CONTRACTS FOR SMALLER PROJECTS THEN THEY'RE NOT INTENDED FOR LARGE PROJECTS WHICH WE WOULD BE GO OUT FOR PUBLIC PROCUREMENT AND SO WE JUST BASICALLY DO THE PROCUREMENT UPFRONT AND IT'S A FIVE YEAR TERM SO THAT WE CAN REUSE THEM FOR SOME OF OUR SMALLER PROJECTS. AWESOME. THANK YOU FOR THAT. AND THEN IN THE RFI ONE OF THE QUESTIONS WAS KIND OF WE'RE CURRENTLY BEING TRIED TO BE YOU KNOW, BROUGHT IN-HOUSE AND SOUNDED LIKE YOU GUYS WERE THAT THE CABINET WAS LOOKING TO BUDGET FOR BUDGETED FOR A SCHEDULE A POSITION YES. IS THAT SOMETHING THAT YOU GUYS ARE LOOKING TO YOU KNOW, REPOST YOU KNOW, MAYBE WITH BETTER TERMS? WE HAD IT WE HAD THE POSTING THAT WAS APPROVED IN THE PRIOR FISCAL YEAR AND WE DIDN'T RECEIVE ANY QUALIFIED CANDIDATES. IT'S A IT'S A DIFFICULT POSITION TO FILL JUST BECAUSE IN THE PRIVATE SECTOR YOU CAN GET PAID A LOT MORE EVEN THOUGH THERE'S A LOT OF BENEFITS TO WORKING FOR THE CITY.  ARE WE LOOKING TO RE POSTING WHERE WE ARE WITH THE HIGHER SALARY?  YES. ON PAGE 17 ON THE OF THE RFI TO OUR SD THE BUILDING VIOLATIONS ISSUE WENT FROM 994 IN FY 22 TO 603 634 IN FY 23 AND WE'RE ON PACE FOR 705 24 YET WE HAVE A TARGET INSIDE THE BUDGET BOOK OF A THOUSAND VIOLATIONS IN FY 25 SEEING THAT WE'VE BEEN DECLINING OVER THE PAST 20 MONTHS, WHAT DO WE POINTING TO FOR THE INCREASE FOR FY 25 FOR VIOLATIONS? THANK YOU COUNSELOR AND OBVIOUSLY OUR GOALS ARE ALWAYS ASPIRATIONAL SO THAT'S A PIECE OF IT.  THE OTHER PIECE OF IT AS I MENTIONED BEFORE WE ARE LOOKING INTO INCREASING OR IMPROVING OUR FOLLOW UP FOR VIOLATIONS AND SO TYPICALLY WE WILL ISSUE IT AND THE FOLLOW UP WILL TRYING TO INCREASE THE FOLLOW UP VISITS SO THAT WE CAN GET THOSE VIOLATIONS ADDRESSED. SO THAT'S THAT'S THE OTHER PIECE.  AWESOME. AND DOES THAT CORRELATE WITH THE REVENUE THAT WORK THAT WE'RE PREDICTING FROM THE DEPARTMENT AS WELL LIKE THE PROJECTION AND AND VIOLATIONS? I THINK MOST OF OUR REVENUE COME THROUGH AND PLEASE CORRECT ME IF I'M WRONG KELLY MOSTLY COMES FROM PERMITS SO THE THE SHIPS THE PEAKS AND VALLEYS ON THAT REVENUE NUMBER ARE MORE RELATED TO WHAT WE EXPECT TO COME FROM PERMIT REVENUE I THANK YOU. YEAH.  OKAY. COUNSELOR BREADON THE FLOOR IS YOURS. ALL RIGHT.  THANK YOU. LET'S SEE, UM, IN THE PRESENTATION YOU SAID THERE WAS A PROCURED CONSULTANT CONTRACT AS PART OF THE MAYOR'S GREEN NEW DEAL INITIATIVE AND THAT'S THAT'S FOR BOSTON PUBLIC SCHOOLS.  SORRY , COUNSELOR. THERE'S TWO GREEN NEW DEAL INITIATIVES. ONE WAS THE ONE WE DID THROUGH K THROUGH 12 STUDY AND THE OTHER ONE THAT WE DID DIRECTLY FOR THE MAYOR'S CABINET WAS REGARDING HOW TO IMPROVE THE PROCESS IN TERMS OF CONSTRUCTION WHAT IS THE BEST DELIVERY METHOD. SO LOOKING INTO IT MAY MEAN WE'RE LIMITED IN TERMS OF WHAT WE CAN DO IN FOR PROCUREMENT. WE WILL FOLLOW CHAPTER 141 4149 149 EIGHT HOWEVER THERE ARE YOU KNOW THINGS THAT WE CAN DO TO EXPEDITE SOME OF OUR PROJECTS THAT MAKE FISCAL SENSE IN TERMS OF SCHEDULE. YOU KNOW WE KNOW INDUSTRY WIDE THERE'S WE HAVE PROBLEMS WITH SWITCHGEAR ELECTRICAL PANELS THEY THEIR LEAD TIMES ARE OUTRAGEOUS SAME WITH ROOFTOP UNITS YOU WILL WAIT 18 MONTHS MINIMUM FOR THAT EQUIPMENT SO WE COULD DO YOU KNOW LOOKING AT MORE CREATIVE WAYS FOR EARLY BUY LOOKING AT YOU KNOW MAYBE DOING SOME OFF SITE QUALITY CONTROL IN TERMS OF BUILDING OUT LIKE IN A WAREHOUSE AND THEN BRINGING YOUR PENTHOUSE EQUIPMENT HERE TO THE SITES OR LOOKING AT, YOU KNOW, OTHER OPTIONS. WE ALSO WORK CLOSELY WITH THE BJP LOOKING AT THE NEIGHBORHOOD. SO THAT STUDY WE JUST COMPLETED IT AND WE WILL BE WHERE IT WENT. I'M SORRY IT'S NOT 100% COMPLETE. WE'RE STILL IN MINOR DRAFT EDITS BUT THAT WILL BE WE COULD POST THAT ON OUR WEBSITE.  SO THE SUPPLY CHAIN ISSUES HAVE BEEN REALLY INCREDIBLE SINCE IT'S IS PUBLIC FACILITIES COMMISSION IN OCTOBER OF 2021 ACTING MAYOR KIM JANEY HAD A DOCKET NUMBER 1067 A HOME RULE PETITION THAT WOULD HAVE EXPANDED THE AUTHORITY OF THE PUBLIC FACILITIES COMMISSION TO ENABLE DEO AND THE MAYOR'S OFFICE OF HOUSING TO PURCHASE PROPERTIES FOR HOUSING STABILIZATION.  THE PROPOSAL WOULD HAVE PAIRED THE ACQUISITION OF REAL ESTATE FOR PUBLIC FACILITIES THAT WERE WHERE AT LEAST 40% OF THE UNITS WOULD BE INCOME RESTRICTED. I WONDER IS IT STILL WORTH CONSIDERING ADDING HOUSING STABILIZATION TO THE PUBLIC FACILITIES COMMISSIONS CHARGE AND I'M NOT. GIVEN OUR NEED FOR MORE WORKFORCE HOUSING EVEN FOR CITY EMPLOYEES THAT'S NOT SOMETHING I'M FAMILIAR WITH. COUNCIL BUT I COULD GET BACK TO YOU ON THAT. I'M NOT FAMILIAR WITH THAT INITIATIVE. YEAH, IT WAS IT WAS JUST AT THE END THERE WAS A MAYOR'S ELECTIONS ALSO ELECTIONS HAVE CONSEQUENCES BUT THAT WAS AN INITIATIVE I THINK WAS EXPLORED AS A WAY TO TRY AND BUILD MORE WORKFORCE HOUSING AND MORE AFFORDABLE HOUSING. AND THEN ALSO ONE THING WE BUMP INTO IS THAT WE TEND TO BE VERY REACTIVE RATHER THAN STRATEGICALLY THINKING PROACTIVE IN REGARD TO FACILITIES LIKE PRIVATE HOUSES ,EMS STATIONS LIKE SEAPORT FOR EXAMPLE.  BUT ALSO WE HOW IS THE CITY PLANNING FOR FUTURE DEMAND IN PUBLIC FACILITIES AS THE CITY GROWS LIKE I KNOW I KNOW IT'S IN BRIGHTON WE'RE GOING TO SEE A HUGE AMOUNT OF DEVELOPMENT NORTH OF THE PIKE AND OVER INTO BEACON YARDS BUT ARE WE PLANNING FOR EMS LIKE I KNOW WE'VE BEEN BEGGING, STEALING AND BORROWING EMS STATIONS AND SOME OF US YOU KNOW WE HAD ONE LINED UP FOR A TWO BASE STATION AT SAINT ELIZABETH'S AND AS PART OF AN INSTITUTIONAL MASTER PLAN AGREEMENT WITH WITH STUDENT HEALTH CARE AND WE KNOW HOW THAT'S GOING. SO I DON'T SEE THAT HAPPENING ANYTIME SOON. WE HAVE THE HAZMAT FACILITY OVER ON HOLTON STREET THAT WAS HOUSED THE STREET HAS ONE TRAINING CENTER AND STORAGE ALL SORTS OF STUFF AND THAT WAS OWNED BY HARVARD AND THEY GOT KICKED OUT, YOU KNOW, BUT BUT WE KNEW IT WAS COMING FOR YEARS AND WE DIDN'T MAKE A PLAN TO PROVIDE AN ALTERNATIVE FACILITY THAT WOULD, YOU KNOW, KEEP IT ALL TOGETHER. SO I'M JUST THINKING HOW ARE WE HOW ARE WE PLANNING FOR THAT FUTURE DEMAND ANTICIPATING RATHER THAN SORT OF BEING THROWN INTO THE POSITION OF HAVING TO BE REACTIVE ALL THE TIME? YEAH, I CAN I CAN START I MEAN I WOULD SAY FROM A THANK YOU COUNSELOR FROM A BUILDING PERSPECTIVE LIKE THE EXISTING BUILDINGS THAT ARE ALREADY THERE I THINK A LOT OF THE WORK THAT I DESCRIBED EARLIER THROUGH BOSTON'S RESILIENT BUILDING PLAN IS INTENDED TO ADDRESS SOME OF THAT PROBLEM WHEN WHEN THERE'S SORT OF EMERGENCY CLOSURES OR WE'RE SORT OF PUT INTO THIS SITUATION THAT THAT THAT WE HAVE TO IMMEDIATELY SORT OF SCRAMBLE TO DEAL WITH AND SO THAT WOULD DEAL WITH LIKE THE EXISTING BUILDING STOCK BUT TO YOUR QUESTION ABOUT SORT OF THE FUTURE, I BELIEVE HISTORICALLY IT'S REALLY HAPPENED WITHIN THE INDIVIDUAL DEPARTMENTS WHERE THEY LIKE IT WAS UP TO SORT OF EMS TO SAY WHAT THEIR NEEDS ARE GOING TO BE IN THE FUTURE AND AND I'VE SEEN A LOT OF IMPROVEMENT IN THAT WITH SOMEONE ASKED EARLIER ABOUT SOME OF THE WORK WITH WITH PLANNING AND WITH WITH CATHERINE LUSK AND I THINK THAT'S INTENDED TO START TO LOOK AT THAT LOOK AT THE FUTURE SORT OF OF OUR CITY AND SORT OF IDENTIFY OUR NEEDS.  SO I THINK THAT'S COMING. BUT I FEEL LIKE WE HAVE A REALLY GOOD HEAD START ON THE EXISTING BUILDING STOCK AND I'M JUST THINKING ABOUT YOU KNOW,  YOUR USE OF EMINENT DOMAIN POWER. I KNOW THAT FIRST CHURCH AND AS A ROXBURY DORCHESTER FOR THE NEW FIRE YOU FIRE HOUSE OVER THERE YOU YOU ACQUIRED SOME PROPERTY FROM THE CHURCH AND BUILT A NEW FACILITY. I DON'T KNOW HOW OFTEN DO WE USE THAT AS A WAY TO THAT AND ALSO IN BRIGHTON WE'RE VERY WE DON'T HAVE A LOT OF PUBLICLY OWNED LAND TO BUILD ANYTHING ON. WE'VE GOT THE PUBLIC WORKS YARD AND THE FIREHOUSE PARKING LOT ON CHESTNUT HILL AND THAT MIGHT BE IT IN TERMS OF YOU KNOW SO I'M JUST THINKING HOW DO WE HOW DO WE WE MAKE PROVISION FOR A GROWING POPULATION?  YOU KNOW, THAT'S A GREAT QUESTION COUNCIL SO LIKE FOR THE WE DON'T DO IT THAT OFTEN BUT WE WE'RE ALLOWED TO IN TERMS OF WE CAN DO IT IT'S A TAKING BUT IT'S USUALLY FRIENDLY WE DO IT TAKE US AND WE DID IT AT ENGINE 17 YOU KNOW IT'S IN ALL WE CAN DO PUT OUT AN RFP OR WE CAN DO A UNIQUE ACQUISITION THAT THAT'S WHAT WE'RE ALLOWED TO DO UNDER OUR ENABLING ACTS.  THE YOU KNOW WE DO LOOK AT, YOU KNOW, POTENTIAL SITES THAT MIGHT BE ABLE TO SATISFY EVEN IF IT'S SOMETHING WE COULD LOOK AT IN TERMS OF YOU KNOW, WHEN WE'RE DOING A STUDY OF WHERE THERE'S LAND THAT WE COULD BUILD OR WITHIN OUR EXISTING PORTFOLIO.  SO WE SOME MOST TIMES THAT IS LOOKED AT ONCE WE UNDERSTAND THE PROGRAM WHAT THE SPACE NEEDS AND WHERE THERE'S AVAILABLE LAND OR EVEN WITHIN WHERE THERE'S LAND WITHIN OUR OWN PORTFOLIO. YEAH AND JUST JUST TO BUILD ON THAT YOU KNOW THERE'S A COUPLE OF RECENT EXAMPLES TOO. A ONE RIVER MORE IS A PROPERTY THAT PROPERTY MANAGEMENT TAKES CARE OF AND THAT HOUSES THE CITY ARCHIVES ARCHEOLOGY BOSTON PUBLIC LIBRARY AND NOW A NEW EMS TRAINING FACILITY WHICH YOU KNOW YOU WOULDN'T THINK THE TWO THINGS WOULD MATCH BUT THERE WAS CERTAINLY A NEED IN THAT COMMUNITY AND THAT'S THAT'S THAT'S THE WAY THAT NEED WAS SOLVED THIS A LITTLE BIT OUTSIDE OF SORT OF MY AREA ANYMORE BUT THE THE WEST THE WEST END BRANCH LIBRARY WHERE THERE'S THIS PROPOSAL TO PUT HOUSING IN A LIBRARY ON THE SAME SITE. SO I THINK WE DO A LOT OF THIS LIKE SORT OF BRAINSTORMING AND CREATIVE THINKING ABOUT OUR OWN LAND PORTFOLIO BUT IT IS IT IS LIMITED JUST LIKE THE PRIVATE SORT OF SECTOR.  YOU KNOW, THERE'S NOT A LOT OF AVAILABLE LAND TO BUILD ON. YEAH. WHAT'S THE PROCESS FOR LOOKING AT LET'S SAY THE REDEVELOPMENT OF THE JACKSON MANN COMMUNITY CENTER AND SCHOOLS OR TWO SCHOOLS AND A COMMUNITY CENTER LIKE THERE'S A CHANCE TO SORT OF REINVENT I THINK THIS SORT OF IS THERE A THOUGHT PROCESS OF GOING INTO LIKE THINKING ABOUT OH, IS THERE A POSSIBILITY OF BUILDING A COMMUNITY CENTER AND PUTTING SOME HOUSING ABOVE IT OR YOU KNOW, HOW DO WE THINK ABOUT THAT? WHAT'S THE PROCESS THAT'S ALWAYS AN OPTION, YOU KNOW, IN TERMS OF LOOKING AT THAT, YOU KNOW, WHEN WE WE COMPLETED THE STUDY FOR LOOKING AT OPTIONS FOR THAT YOU KNOW FOR A NEW K THROUGH SIX WITH A COMMUNITY CENTER COMBINED YOU KNOW, SEPARATE BUILDINGS BUT ATTACHED OR ADJACENT SO THAT COULD BE SOMETHING WE COULD LOOK AT AS PART OF IT IF THAT YOU KNOW, I DON'T KNOW IF RESIDENTIAL IS OR HOUSING WOULD BE THE BEST APPLICATION IN TERMS OF WITH SCHOOLING POSSIBLY.  YOU KNOW SO I THINK WE WOULD LOOK AT ALL OF THAT IF IF WE WERE WHEN WE WERE DOING THE STUDY ON THAT IF YOU KNOW ON THAT AREA. MM HMM.  AND CAN YOU TELL ME WHAT STAGE IS THAT STUDY AT AT THE MOMENT THAT STUDIES COMPLETE ITS COMPLETE OKAY. ALL RIGHT.  THANK YOU. TO BE CONTINUED. THANK YOU. THANK YOU, COUNCILOR BREADON,  VICE-CHAIR PEPEN, THE FLOOR IS YOURS. THANK YOU, CHAIR I WANT TO USE MY TIME JUST TO THANK YOU FOR BEING HERE. THANK YOU FOR ANSWERING THESE QUESTIONS.  I LOOK FORWARD TO WORKING WITH THE THREE OF YOU AND YOUR TEAM GOING FORWARD. I LOOK FORWARD TO JUST TEAMING UP WITH YOU COMMISSIONER DEL RIO ON AN EXCITING FUTURE YOU HAVE WITH HD.  SERIOUSLY I I HAVE I HAD EXPECTATIONS JUST BECAUSE I KNOW WHERE YOU WHERE YOU STAND ON ALL OF THE ISSUES TO TO CARRY I'M ALSO LOOKING TO WORK WITH YOU ON JUST FUTURE PROJECTS THEY'RE COMING DOWN IN MY DISTRICT BUT SERIOUSLY THINK TO THE THREE OF YOU THAT'S THAT'S ALL I WANTED TO SAY. THANK YOU. THANK YOU. THANK YOU.  VICE-CHAIR A FEW MORE QUESTIONS AND I'LL GET YOU GUYS OUT OF HERE FOR LUNCH. UM, AND THIS IS ONE QUESTION AROUND OVERTIME AND CONTRACTOR SERVICES FOR PROPERTY PROPERTY MANAGEMENT IN FY 21 PROPERTY MANAGEMENT OVERSPENT BY 2.2 MILLION IN FY 22 OVERSPENT BY 6.7 IN FY 23 OVERSPENT BY 2.5 MILLION. QUESTION CAN YOU JUST GIVE A BACKGROUND NARRATIVE ON WHY SO MUCH OVERSPENDING AND THEN YOU KNOW, PART OF IT IS WE SEE A SPIKE IN UTILITY AND BUILDING REPAIRS BUT GENERALLY MOST OF IT IS OVER TIME IN CONTRACTOR SERVICES. SO WANTING TO SEE IF WE'RE SEEING SO MUCH OVERSPENDING THEN OVER OVERTIME WE'RE BUDGETING FOR LESS OVERTIME IN FY 25 THAN THAN WE HAD AND THAT'S WHY IN PREVIOUS PREVIOUS YEARS CAN WE SPEAK TO WHY WE THINK WE HAVE A HANDLE ON OVERTIME THIS YEAR WE'RE GOING TO HAVE FLAT 20 FOR SURE.  THANK YOU FOR THAT QUESTION COUNSELOR. I WOULD SAY THAT THE MAJORITY OF OVERTIME IN PROPERTY MANAGEMENT IS ACTUALLY IN MUNICIPAL PROTECTIVE SERVICES AND OUR SECURITY AND AS YOU PROBABLY KNOW FROM SORT OF PREVIOUS HEARINGS DISCUSSIONS THAT WE'VE HAD, WE'VE HAD SORT OF A CHALLENGING TIME FILLING VACANCIES AND WE'VE HAD SOME SOME WHEN I WHEN I CAME IN ABOUT A COUPLE OF YEARS AGO WE HAD SOME HISTORICALLY LOW NUMBERS IN TERMS OF OUR TOTAL STAFF THAT'S BEEN STEADILY RAMPING UP TO THE POINT TODAY WE WERE I THINK WE WERE ACTUALLY ABOUT FIVE VACANCIES AND SO AND WITH REGARD TO THAT WE ACTUALLY WILL SEE A WE DO EXPECT TO SEE SORT OF A LEVELING OF SOME OF THE OVERTIME USAGE SPECIFIC TO THEM . THE OTHER THING I WILL SAY IS THAT YOU KNOW, THERE ARE A LOT OF THINGS BUILT IN TO OUR OVERTIME AND SO SOME OF IT HAS TO DO WITH SNOW REMOVAL, YOU KNOW, RESPONDING TO SORT OF LARGE EVENTS IN THE CITY AND THAT SORT OF THING.  AND SO YOU KNOW, SOME OF IT IS A LITTLE BIT OUTSIDE OF OUR CONTROL AND SO WE HAVE THIS OBLIGATION TO, YOU KNOW, REDUCE KNOWN NO MATTER WHAT. OBVIOUSLY THIS PAST YEAR WE'VE NOT SPENT SO MUCH IN THAT AREA AND SO I THINK THAT'S WHERE YOU SEE SOME OF THE LEVELING OUT AND THEN STICKING WITH YOU,  COMMISSIONER. Q PROVIDE ME A STATUS OF OUR EQUIPMENT ALL OF OUR EQUIPMENT IN GOOD REPAIR. YEAH.  SO I COULD PROBABLY PROVIDE SOME A LITTLE BIT MORE DETAILED INFORMATION TO YOU SORT OF AFTER THE FACT. BUT IN GENERAL WE HAVE A I WOULD SAY WE HAVE A MIXED BAG PARTICULARLY WITH OUR FLEET, OUR VEHICLES. I THINK THAT'S AN AREA THAT WE TRY TO FOCUS ON IN THIS PARTICULAR BUDGET. SO WE DO HAVE AN AGING FLEET YOU KNOW AH SO SO THAT'S THAT'S BEEN SOMETIMES A PAIN POINT I WOULD SAY THE OTHER AREA IS JUST OUR BUILDING STOCK SO WE HAVE AN AGING BUILDING STOCK AND SO THAT'S GOING TO ALWAYS REQUIRE MONEYS BOTH FOR REPAIRS AND FOR FOR ONGOING MAINTENANCE IN TERMS OF LIKE THE TOOLS THAT WE USE TO DO WHETHER IT'S, YOU KNOW, SNOW REMOVAL OR GRAFFITI REMOVAL AND THAT WE'VE BEEN STAYING ON TOP OF THAT.  SO I THINK WE'RE IN PRETTY GOOD SHAPE WITH REGARDING THAT EQUIPMENT.  AWESOME. THANK YOU. AND GOING BACK TO ISP, YOU KNOW WE HEAR FROM RESIDENTS YOU KNOW ,WHETHER THEY LIVE IN THE MARKET OR VHA IS ALL ACROSS THE CITY. CAN YOU TALK TO ME ABOUT HOW IT IS TO WORK WITH VHA TO MAKE SURE THAT THE QUALITY OF LIVING IS TO TO THE STANDARDS THAT WE'RE TRYING TO UPHOLD AS A CITY? ABSOLUTELY. COUNCILOR , THIS IS SOMETHING THAT I JUST ON A PERSONAL LEVEL CARE A LOT ABOUT.  OUR TEAM HAS BEEN IN ONGOING COMMUNICATION WITH ADMINISTRATOR BUCK'S TEAM SINCE I STARTED AND PREVIOUS TO ME COMING INTO I IS THE AROUND THIS TOPIC HOW TO MAKE SURE THAT ALL OF THE UNITS IN OUR PUBLIC HOUSING ARE SAFE AND HEALTHY FOR THE TENANTS WE HAVE A MEMORANDUM OF UNDERSTANDING WITH THE VHA THAT OUTLINES HOW WE WORK TOGETHER TO MAKE SURE THIS HAPPENS.  I THINK THIS IS THE WORK OF OUR CHIEF OF OPERATIONS PRIOR COMMISSIONER IRISH SO WE'RE KIND OF BUILDING ON THAT WORK. IT IS DUE FOR AN UPDATE SO THAT IS SOMETHING THAT WE'RE WORKING ON AS I SPEAK TO UPDATE THAT UPDATE THAT MLA AND INCLUDE A FEW MORE PROVISIONS SPECIFICALLY AROUND RODENT CONTROL TO SEE YEAH, THE ISSUES OUTSIDE THE PROPERTIES ARE ALSO RELATED TO THE ISSUES INSIDE THE UNIT SO WE WANT TO INCORPORATE THAT INTO THE MLA AND REACH KIND OF A SMOOTHER WORKING WORKFLOW WITH THE VHA. I KNOW THEY'RE WORKING AS HARD AS THEY CAN TO TO MAKE SURE THAT THE UNITS ARE IN BEST CONDITION AND IT IS AN ONGOING CHALLENGES GIVEN THE RESOURCE TRADEOFFS THAT HAVE TO BE MADE TO MAINTAIN THE UNITS. SO YEAH I CAN SEE IT'S A COLLABORATION, IT'S AN EVERYDAY TYPE CONVERSATION AND MORE TO COME ONCE WE UPDATE THEM. THANK YOU. AND THEN YOU LIST TEN VACANCIES OF SIX MONTHS OR MORE BUT THEN IN THE RFI CAN YOU EXPLAIN TO ME LIKE THE 40 PERSON GAP BETWEEN VACANT POSITIONS AND FTE?  FTE SURE THING. SOME OF IT IS PEOPLE WHO ARE ON LEAVE. SOME OF IT IS ONGOING HIRING PROCESSES.  WE HAVE A NUMBER OF ONGOING HIRING PROCESSES GOING IN IN COURSE TO FILL ALL THOSE VACANCIES AND THAT'S WHY YOU SEE I GUESS WE ARE I WOULD SAY WE HAVE EXPERIENCED CHALLENGES IN HIRING OVER THE PAST FEW YEARS IS WHAT THE TEAM REPORTS PARTICULARLY AROUND GETTING QUALIFIED APPLICANTS FOR POSITIONS THAT REQUIRE A CERTAIN LEVEL OF CERTIFICATIONS OR SKILLS AND FOR OUR ENTRY LEVEL POSITIONS AS WELL. SO WE'VE BEEN WORKING WITH THE OFFICE OF HUMAN RESOURCES AS WELL AS BUDGET ON A SALARY BENCHMARKING EFFORT THAT COVERS THE WHOLE DEPARTMENT JUST TO ENSURE THAT ALL OF OUR POSITIONS ARE AGREED AND APPROPRIATELY COMPARED TO THE MARKET AND WE HOPE TO BE RECRUITING AND THEN RETAINING THE MOST YOU KNOW, THE MOST TALENTED WORKFORCE THAT WE CAN TO SERVE OUR CONSTITUENTS WELL ,THANK YOU. AND HOW MANY ON LEAVE DO I HAVE THE CHART?  I'LL HAVE TO LOOK IT UP AND THEN MY LAST QUESTION FOR PROPERTY MANAGEMENT AND FACILITIES IS OF THE 103 PROPERTY MANAGEMENT CONTRACTS, THREE ARE FOUR MEMBERS AND THREE OR FOUR WBEZ AND IT OUT WHILE I APPLAUD THE FOCUS ON MASSACHUSETTS COMPANIES 95 ARE IN STATE COMPANIES ONLY 38 ARE BOSTON COMPANIES. HOW WOULD OUR EFFORTS TO INCREASE AND EASE OUR CITY OF BOSTON CONTRACTS? SURE.  NO, I THINK WE WORK REGULARLY WITH THE OFFICE OF BUDGET MANAGEMENT AND THOSE THAT SORT OF FOCUS ON THIS AREA TO CONTINUALLY IMPROVE. I WOULD SAY THAT WE ARE ONE OF THE SORT OF EARLY ADOPTERS OF SOME OF THE THE SHELTERED MARKETS PROGRAM.  WE ACTUALLY HAVE SOME OF THE LARGEST WNBA CONTRACTS I THINK OF ANY CITY DEPARTMENT FOR EXAMPLE SOME OF OUR PROPERTY MANAGEMENT CONTRACTS FOR THE BOEING BUILDING OR TO A ONE MORE CONTRACT. SO ALMOST 4 MILLION AND SO WE WANT TO BUILD ON THAT SUCCESS AND JUST CONTINUE TO LOOK AT CREATIVE WAYS AND SO THROUGH SOME OF THE NEW LEGISLATION AND SOME OF THE TOOLS THAT ARE AVAILABLE WITHIN THE CITY, WE EXPECT TO DO THAT. THANK YOU. AND THEN HAS THE STUDY ON THE STRENGTH THAT HAVE BEEN RELEASED YET?  NO, I KNOW IT HAS NOT IT'S NOT DONE ANY TIMELINE ON NO. I MEAN WE'VE DONE MULTIPLE STUDIES ON THAT BUILDING IN PARTICULAR AND SO WE'RE WE'RE CONSOLIDATING ALL THE INFORMATION WE HAVE AND LOOKING AT A MORE FOCUSED APPROACH IN TERMS OF THE YOU KNOW, WHAT WE NEED TO DO. THERE'S THERE'S BUT WE ARE NOT COMPLETE WITH THAT STUDY YET. YEAH. I JUST WANTED TO POINT YOU TO PAGE SIX ON THE I IS THE COUNCILOR PACKET WHICH HAS A BREAKDOWN OF INSTANCES OF EMPLOYEES ON LEAVE AN AVERAGE TIME SPENT ON LEAVE. I'M HAPPY TO ANSWER QUESTIONS BUT WE HAVE 47 INSTANCES IN FISCAL YEAR 24 AND THE AVERAGE TIME ON LEAVE WOULD BE 9.5 HOURS AND CAN YOU EXPLAIN IN ELABORATE MORE ON THE LINE ITEM FOR JIM FOR A PLOT PROJECTS CAN YOU DISCUSS WHAT THAT ENTAILS AND ARE THERE ANY PROJECTS THAT HAVE BEEN IDENTIFIED? I CAN TAKE THAT ONE, YEAH. SO WE THANK YOU FOR THAT QUESTION COUNSELOR.  WE LAST IN LAST YEAR'S BUDGET IN FY 24 PROPERTY MANAGEMENT TOOK MORE OF A ROLE IN FACILITY MANAGEMENT FOR B CYF FACILITIES AND ONE OF THE THINGS WE FOUND IS THAT YOU KNOW THERE THERE NEEDS TO BE MORE PROACTIVE SORT OF REPLACEMENTS OF IN REFINISHING OF GYM FLOORS AND SO MOST RECENTLY WE'VE DONE THE THE THOMAS JOHNSON CENTER THAT SPLIT THAT THAT BUILDING WAS CLOSED I THINK FOR A COUPLE OF YEARS WILL BE GETTING READY TO REOPEN. SO WE'VE RECENTLY REFINISHED THAT FLOOR AND THEN WE WOULD JUST WANTED TO HAVE A PROGRAM B CYF HAVE ONGOING SORT OF STRIPPING AND WAXING MAINTENANCE OF GYM FLOOR SO THEY DON'T DETERIORATE TO THE POINT WHERE THEY NEED TO BE YOU KNOW, HAVE A MORE SORT OF EXTENSIVE REPAIR REPLACEMENT. I'M ADVOCATING FOR HOLLAND BCI ,OUR CENTER THAT FEELS LIKE A SKATING RINK.  OKAY NOTED THAT AND THEN OUR BETTY SCOOP PROJECTS THAT THAT OUR LOG IN PUBLIC FACILITIES OVER TIME. CAN YOU TELL ME WHAT IS AND I'M NOT SURE WHAT IPT IS RENEW BOSTON TRUST SO WE HAVE A TEAM THAT DOES IT AND IT'S THROUGH THE PROCUREMENT METHOD OF 25 SO THEIR ENERGY MEASURES AND WE STARTED SCHOOLS SO SCHOOLS IS ALL SECOND SHIFT LIMITED WINDOWS IN THE SUMMER AND WE'RE NOT TYPICALLY LIKE SIMILAR TO ISG AH YOU KNOW WE IN OUR CONTRACT IT'S WE THE OVERTIME IS PAID FOR THROUGH THE GENERAL CONTRACTOR BUT I'M FOR THE RE T BECAUSE IT'S A PARTNERSHIP WITH A SERVICE PROVIDER BEING HONEYWELL WE DIDN'T WANT TO INCORPORATE OVERTIME THAT THEY COULD GET A MARKUP ON IT DIDN'T MAKE SENSE TO US SO WE ENDED UP DOING IT DIRECTLY FROM OUR OWN. SO THAT'S WHY YOU SEE THAT SPIKE IT'S BECAUSE WHERE WE ARE IN THE PHASING WITH SCHOOLS SO WE YEAH, WE JUST WANTED TO APPROACH IT LIKE THAT. ALL RIGHT. THANK YOU.  BEEN INFORMED BY CENTRAL STAFF THERE'S NO PUBLIC TESTIMONY SO I JUST WANT TO THANK YOU GUYS AGAIN FOR ALL YOUR WORK FOR SHOWING UP TODAY YOUR WHOLE TEAM. I ALSO WANT TO THANK CENTRAL STAFF FOR ALL THEIR WORK ALSO MY COUNCIL COLLEAGUES AND MY TEAM AS WELL. IN THIS HEARING ON DOCKET NUMBER 067020678 IS ADJOURNED. THANK YOU