Shutesbury Broadband Committee Tackles Tech and Infrastructure Issues

The Shutesbury Broadband Committee recently convened to address a series of issues concerning the town’s broadband infrastructure, including an incident involving an overheated UPS at the broadband hut, the protection of equipment from power surges, and the potential purchase of an AC line conditioner. The committee also discussed the maintenance of public address systems, Wi-Fi infrastructure for the library, and upcoming town meeting preparations.

At the forefront of the meeting was the incident at the broadband hut, where the temperature alarm was triggered due to an unusually high temperature of 88 degrees. This prompted immediate action from the committee, including adjusting the cooling units and contracting an HVAC service to resolve the issue. The high temperature raised concerns about the hut’s systems and the potential impact of power surges on the equipment, particularly the HVAC units. Discussions highlighted the importance of consistent maintenance and the need to investigate the hut’s automatic transfer switch.

The committee also deliberated on the financial implications of installing surge protectors for the HVAC units, estimated at $1600, and weighed options for protecting the equipment from power fluctuations. Suggestions included installing a device to shut down power to the units during power glitches and the possibility of adjusting the ATS to leave power down until it stabilized. Consultation with an electrician or the new HVAC vendor was proposed to advise on these preventative measures.

Another topic of debate was the prospect of purchasing an AC line conditioner to protect delicate electronics. While some members were in favor of its reliability, concerns were raised about the cost and compatibility with the existing infrastructure. The issue of power interruptions was also discussed, with the committee resolving to consult with an electrician to explore options for addressing power gaps and sudden returns.

The committee reported a higher than usual number of tickets for internet and phone outages, customer support, and administrative billing issues, expressing concern over the impact on residents. Despite these challenges, a positive financial balance was reported, along with the completion of a contract with New Salem. Efforts to address tree-related issues and the progress of a digital equity grant were also noted.

In preparation for an upcoming town meeting, the committee addressed the need for Wi-Fi and a public address system at the meeting venue, discussing budget presentation and potential logistical considerations.

Additionally, the committee tackled the maintenance of the PA system, which had shown poor functionality at special town meetings. The discussion extended to Wi-Fi and network infrastructure for the library, examining the technical specifications and potential limitations. The management of routers and agreements with service providers was debated, considering the implications of being tied to a specific ISP and the complexities involved in transitioning between providers. The importance of meeting community needs and preferences was emphasized in the decision-making process.

Lastly, the committee faced the issue of the Hut door lock malfunctioning. There was speculation about potential user errors and the need for further investigation to determine the root cause of the problem.

Note: This meeting summary was generated by AI, which can occasionally misspell names, misattribute actions, and state inaccuracies. This summary is intended to be a starting point and you should review the meeting record linked above before acting on anything you read. If we got something wrong, let us know. We’re working every day to improve our process in pursuit of universal local government transparency.
Town Administrator:
Rebecca Torres
Utility Board Officials:

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