At the forefront of discussions was a proposal to reduce transit fares, which had been raised in the past. With a current financial surplus, committee members debated recommending fare reductions to the city council. The suggested rates aimed to harmonize the fare structures between Brainerd and Baxter, addressing existing disparities between the cities. The current fare structure was $11 for return trips to Baxter and $3 to $6 within Brainerd. Proposed adjustments would lower Baxter’s return fare to $5 and align Brainerd’s rates to $3 and $5. This move was intended to eliminate public confusion and ensure equitable access to transit services across city lines, ultimately encouraging more residents to use the transit system.

A crucial element of the meeting was the potential implementation of new transit software. A Request for Qualifications (RFQ) was being drafted for a software system with capabilities such as real-time data access, cloud-based functionality, and AI-driven booking options. This software would aim to enhance user experience by providing a more intuitive interface and allowing bookings from personal devices, including voice-activated reservations. Concerns were noted about the accessibility of this technology for seniors, but assurances were made that traditional booking methods would remain available through dispatch services. A demonstration of the system was suggested to assist users in navigating the new technology.

The committee also addressed the importance of understanding and managing the transit system’s financial sustainability. Questions arose concerning a reserve fund of approximately $222,600 and its intended use. The reserve was earmarked for transit-related operations and enhancements, such as the new software system. Clarification was sought regarding whether the funds were under the committee’s purview or needed to be managed by another entity.

In discussing the broader context of transportation equity, the committee explored the role of public transit as an essential municipal service. While some participants emphasized the ideal of integrating transit services with other city services like fire and police, others highlighted practical challenges, particularly for aging populations. The need for realistic expectations regarding transit service usage and resource allocation was underscored, with a focus on maximizing benefits for the community.

Additionally, the committee considered potential state funding to support transit services, especially for seniors. The idea of incorporating a mix of subsidies for taxis and buses was floated as a way to enhance service offerings. The conversation pointed toward ongoing evaluations of transit needs and costs, with the goal of ensuring accessible transportation options for all residents.

Operational adjustments were also on the agenda, with the introduction of a new van for smaller group pickups and a change in dispatch hours, which would end earlier in the day while buses continued to operate until later. This shift aimed to streamline operations and align with the expected benefits of the new scheduling software.

The meeting concluded with discussions about community engagement strategies, including transportation support for local events to promote transit services. While a recent event was canceled, the committee viewed such efforts as opportunities to attract new riders and demonstrate the transit system’s value to those without transportation options.