Townsend Water Board Tackles Cybersecurity and Hydraulic Study in Critical Meeting

The Townsend Board of Water Commissioners convened to address issues concerning the town’s water infrastructure, focusing on a cybersecurity audit required by state mandate and a hydraulic study linked to improvements in water quality. Both topics were debated.

The cybersecurity audit took center stage as board members discussed a mandatory assessment required by the state to be submitted by December 31. The audit’s scope, focusing on the SCADA (Supervisory Control and Data Acquisition) systems and internet connections in new buildings, was a central concern. Members sought clarity on the specifics of the audit, emphasizing the importance of transparency while also recognizing the need to protect sensitive information from potential threats. In light of recent hacking incidents targeting water utilities, the proposal was made to handle sensitive discussions in an executive session to prevent exposing vulnerabilities. The audit, conducted by White Mountain, is expected to address previous deficiencies and ensure compliance with Environmental Protection Agency (EPA) requirements.

Financial discussions around the cybersecurity audit highlighted the challenge of funding this mandatory assessment, with a proposed budget of up to $112,000. There was a clear emphasis on ensuring that the public understands the state-mandated nature of the audit. The board debated the use of retained earnings versus other funding sources. The final motion regarding the audit’s funding was contingent upon approval by the board following a review by the town council, with language specifying the assessment as a state requirement to clarify the legal obligation driving the decision.

Simultaneously, the board tackled the topic of a hydraulic study and flushing plan, deemed essential due to recent infrastructure changes, including Main Street’s redevelopment and updates to the treatment plant. The study, estimated at $32,000, is part of a broader $60,000 initiative aimed at improving water quality by addressing tuberculation in pipes. The board expressed frustration over the protracted discussions surrounding the hydraulic study, with one member likening the process to “beating this hydraulic study like a dead horse for about a year.” Members emphasized the need for detailed drawings and documents to facilitate informed decision-making.

The warrant article for the hydraulic study was proposed under the title “Water System Master Plan Update,” with the motion to forward it receiving unanimous support. This decision was made with the understanding that the wording would be finalized in consultation with the Town Council, allowing for potential changes before the town meeting. The aim is to ensure that the hydraulic study will effectively pinpoint problem areas in the water system, ultimately leading to improved water quality for Townsend residents.

Additionally, a laboratory data management system was discussed as a crucial component for processing data from state authorities. The necessity for the SCADA system to remain isolated and free of vulnerabilities was a key point, with a certification required by the EPA following an audit by White Mountain.

The board also recognized the upcoming sanitary survey mandated by the EPA, scheduled for March 4. This survey, alongside the cybersecurity audit, is vital for compliance and could impact the town’s insurance costs, ultimately affecting the water department’s finances. The audit by White Mountain will focus specifically on water-related issues, separate from any broader town audit.

Note: This meeting summary was generated by AI, which can occasionally misspell names, misattribute actions, and state inaccuracies. This summary is intended to be a starting point and you should review the meeting record linked above before acting on anything you read. If we got something wrong, let us know. We’re working every day to improve our process in pursuit of universal local government transparency.
Town Administrator:
Eric Slagle
Water Control Board Officials:
Nathan Mattila, Todd Melanson, David Vigeant (Water Superintendent)

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