The introduction of a partial payment option through the Unipay platform was the centerpiece of the meeting. This new feature allows customers to make partial payments on their sewer bills, as opposed to the previous system that only accepted full payments, even when accounts were current. The members expressed optimism that this change would not only ease financial strain on residents but also reduce the number of demand letters issued for overdue accounts. A member noted that the option is financially viable for the commission, as it incurs no additional costs.

Another discussion involved the reimbursement of $14,255.64 to a commission member for handling sewer business during a vacancy in management. The commission acknowledged the increased workload and responsibilities shouldered by this individual, noting that the amount might underrepresent the actual hours worked. This reimbursement, approved by both the town accountant and town manager, sparked conversations about its impact on the commission’s budget, with members stressing the need to ensure financial stability. They agreed to a vote on the proposal, emphasizing transparency and justifying the reimbursement as necessary.

The commission also addressed the ongoing recruitment for an assistant to the business manager, anticipating that the candidate could start by the next meeting. The candidate’s prior experience and familiarity with the Munice system were noted as advantageous for a smooth transition into the role. This hiring process is part of the commission’s effort to stabilize and enhance the management team.

Attention then shifted to the commission’s long-term goals, particularly the potential expansion of the sewer system. Members discussed the importance of a clear mission statement to guide decisions regarding new easements and connection requests. A comprehensive wastewater management plan was referenced. It was clarified that any expansion beyond current boundaries would require a vote at a town meeting.

The effectiveness of a recent outreach campaign aimed at reducing sewer clogs was also reviewed. The initiative, which involved mailing notices to residents about inappropriate items being flushed, had reportedly decreased clog frequency from weekly occurrences to roughly once every two months. The commission considered making this a recurring effort, potentially incorporating reminders in billing statements to maintain community awareness and engagement.

Additionally, the commission discussed manhole maintenance and the status of a pre-construction meeting with a contractor. Although no further scheduling information was available, this project remains a priority as part of ongoing infrastructure improvements. The members reaffirmed the need to address leaks in the sewer system, with updates on progress expected in future meetings.