Nicole Keller, a candidate for the library director position, presented an overview of her career, which began over a decade ago. Her journey into library services was unconventional, initiated through her involvement with the East Bridgewater Arts Council, which led to a library assistant role despite her lack of formal experience. Keller’s career includes significant roles at various public libraries, culminating in her position at Bridgewater State University, where she managed substantial budgets and developed new operational systems. She displayed a strong understanding of the challenges of the role, notably regarding budget preparation and public advocacy, emphasizing her methodical approach to research and using historical context when addressing funding at town meetings.

Particularly notable was Keller’s experience in implementing a homebound delivery program, addressing transportation issues that hindered library access for some residents. Her ability to adapt to changing library service needs, especially during the pandemic, was highlighted in her narrative.

During the interview, Keller confirmed her understanding of the complexities involved in the potential development of a new library/COA building. She expressed her readiness to navigate these challenges and affirmed her experience with grant writing, a skill she honed during her tenure with the arts council. The board inquired about her decision to decline a previous job offer from the Holmes Public Library in Halifax, to which she explained that discrepancies in budget and staffing and a lack of trust between trustees and staff led to her withdrawal. Keller described this decision as one of the hardest she had ever made.

Keller expressed a desire to remain in the library director position long-term. She is pursuing a master’s degree in higher education administration and has considered further education in library science, though financial constraints related to her children’s impending college expenses may delay this. Despite taking what she termed “the long way around,” Keller emphasized her commitment to shaping the future of the library and its services.

The board also discussed contract negotiations, focusing on vacation and sick time preferences. Keller articulated a strong preference for maintaining adequate vacation time. The conversation also touched on staff safety concerns, particularly the issue of working alone in the library after hours. Keller referenced her successful advocacy for a bylaw change at Bridgewater State University, ensuring no staff member is left alone in the building after hours, underscoring her commitment to creating a supportive and safe work environment.

Board members reassured Keller regarding scheduling and staff comfort, noting that the library’s operational hours already exceed state mandates, which could allow for potential adjustments. The possibility of collaboration with the Council on Aging (COA) was also discussed, with Keller expressing enthusiasm for outreach initiatives to connect library services with senior citizens who may face transportation challenges.

Logistics surrounding the hiring process were addressed, confirming that the position is non-union and that Keller would need to provide two weeks’ notice before starting, depending on her current obligations. The board discussed the possibility of cross-training with the outgoing director, with Keller showing willingness to use her vacation time to facilitate a smoother transition.