0:00The meeting started with an in-depth examination of the Acton Finance Department’s role, as articulated by the Director of Administration and Finance, Maran Flatner. With nearly 17 years in her position, Flatner provided a detailed account of the department’s structure and responsibilities, including the accounting, treasurer, assessor, and town clerk offices. She emphasized the importance of accurate property assessments conducted by town assessors, which influence tax rates set at $17.15 per thousand. However, a point of contention arose from community resistance to assessors entering homes. Flatner stressed that these assessments are important for setting correct tax rates and reassured residents of their right to appeal assessments, advising them to verify the credentials of any town assessors before allowing entry.

The budget process emerged as a central theme of the discussion, with Flatner detailing its development over six to nine months leading up to the town meeting in May. The budget is shaped by input from the select board, finance committee, and residents, with priorities often centered around transportation programs and sustainability initiatives. Despite a recent $65 million budget override, rising costs associated with capital projects and public services pose ongoing challenges. Flatner acknowledged these concerns and highlighted the town’s attentiveness to community feedback regarding budgetary matters, particularly around personnel costs and staffing efficiency. She noted that the town manager evaluates staffing decisions carefully.

15:56Recruitment efforts for public safety roles also featured prominently in the meeting. The town is seeking to fill positions for Emergency Medical Technicians (EMTs), firefighter EMTs, firefighter paramedics, and police officers, with clarified age limits for these roles set at 65, though exceptions exist. Discussions also introduced a new position for a Director of Innovation and Technology, tasked with overseeing information technology and ensuring the town stays abreast of emerging technologies like artificial intelligence. The salary for this role is expected to range between $130,000 and $160,000 per year, offering comprehensive benefits.

The meeting also highlighted various initiatives developed over the past 17 years, notably the Employee Recognition Committee and the Wellness Initiative Network (WIN) Committee. The Employee Recognition Committee organizes events like the STAR Recognition Program, celebrating long-term service of town employees, while the WIN Committee focuses on the physical and mental well-being of employees through workshops and “lunch and learns.”

Efforts to enhance accessibility and customer service within town operations were discussed, with the implementation of a hotline managed by an individual to facilitate direct communication with residents. This initiative aims to create a welcoming environment and was praised by meeting participants for its importance. Suggestions were also made to leverage local media channels, such as Acton TV, to promote job openings and inform residents about town services.