Clay County Faces Challenges with New Transportation Software and Considers Shifting Student Information System
- Meeting Overview:
During the recent Clay County School Board meeting, the board addressed several issues, with the most significant being the challenges faced with new transportation software systems and the potential transition to a new student information system, Focus. The meeting delved into the operational hurdles and technological upgrades necessary to improve efficiency and service delivery across the district.
The school year began with notable difficulties in the transportation department, attributed to the implementation of new software systems. A substantial surge in parent registrations for bus services occurred just before the school year commenced, overwhelming the system. Approximately 6,000 to 7,000 parents attempted to register their children over the weekend before the first day of school, causing the transportation software to crash. This issue not only affected Clay County but also other counties, leading to widespread frustration. Although the transportation team had previously conducted successful trials over the summer, the unexpected volume of registrations exposed unforeseen flaws in the system’s capacity to handle simultaneous logins.
The board emphasized the dedication of the transportation routing team, which worked diligently to process the massive influx of registrations despite the software issues. The team comprised four individuals who managed to assign students to buses amid the chaos. The board acknowledged the team’s hard work and highlighted the necessity of effective communication with parents regarding transportation routes and registration processes.
In addition to transportation, the board discussed the potential transition from the current student information system, Synergy, to a new system called Focus. The current system, once innovative, has become less competitive, prompting consideration of a switch to improve efficiency and data management. The board was informed of the potential financial benefits of transitioning to Focus, with projected savings of approximately $577,000 over five years. The conversion process is expected to take around 10 to 11 months, with a proposed timeline for going live by July 1.
The transition to Focus is anticipated to streamline various administrative processes, including student registration and data management. The board emphasized the importance of efficient systems to enhance the experience for parents and maximize funding opportunities. The new system promises improved registration processes and better integration with state requirements, such as immunization records. The board acknowledged the potential challenges of data migration but expressed optimism about the efficiencies gained from previous experience with Focus.
Further discussions revolved around the importance of training for staff to ensure a smooth transition and maintain data integrity. The board highlighted the need for systematic training to accommodate new personnel and foster understanding of the new systems.
Additionally, the meeting addressed mental health counseling services for students, focusing on the role of school counselors and their responsibilities in crisis situations. The board discussed the protocols for mental health responses and emphasized the need for parental involvement, except in mandatory reporting cases. The distinction between school counselors and licensed mental health counselors was clarified, with school counselors prioritizing student interests while adhering to ethical guidelines.
The meeting also touched on other operational topics, such as transportation distances and the adequacy of current measures, with concerns raised about safe walking distances for students. The board discussed ongoing adjustments to transportation systems, including the initiation of courtesy rides and the identification of hazardous routes.
Michael Maine
School Board Officials:
Erin Skipper, Robert Alvero, Beth Clark, Michele Hanson, Ashley Gilhousen
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Meeting Type:
School Board
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Committee:
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Meeting Date:
08/26/2025
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Recording Published:
08/26/2025
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Duration:
98 Minutes
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Notability Score:
Routine
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State:
Florida
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County:
Clay County
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Towns:
Asbury Lake, Bellair-Meadowbrook Terrace, Fleming Island, Fruit Cove, Green Cove Springs, Keystone Heights, Lakeside, Middleburg, Oakleaf Plantation, Orange Park, Penney Farms
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