The meeting’s primary focus was the exploration of digital equity, spearheaded by a grant secured for East Longmeadow. The grant is funding a comprehensive study and plan to address internet accessibility and affordability, digital literacy, and the availability of computing devices. The consultant, representing the firm Kimley Horn, outlined the steps being taken to collect data and gather community input, having visited various town locations like the senior center and library earlier in the day.

Digital equity was discussed in terms of accessibility and affordability of internet services, with particular concern for low-income and geographically isolated areas within the town. The consultant highlighted the disparities in internet access across different neighborhoods. The initiative aims to develop a consistent level of service throughout the community, which is seen as essential for activities ranging from personal communication to telehealth and business operations.

The consultant also noted the critical role of digital literacy, addressing the gap in skills needed to utilize technology effectively. This gap is particularly pronounced among senior residents, who may feel reluctant to seek help due to security concerns or lack of knowledge on how to articulate their questions. The town’s move towards a fiber optic system was mentioned as a positive step, although additional measures are needed to meet the varied needs of the community.

Discussions at the meeting also focused on potential funding sources for implementation, including programs for public housing and initiatives to retrofit Wi-Fi infrastructure. The consultant emphasized the importance of securing additional grants to support training programs and equipment upgrades.

As part of the planning process, ongoing public input is being solicited, and a state-conducted survey aims to further assess the needs of East Longmeadow residents. The findings from these efforts will guide the development of a strategic blueprint, prioritizing actions to improve digital equity across the town.