A major topic was the transportation difficulties faced by veterans, particularly those living in areas where Veterans Affairs (VA) facilities are not easily accessible. Discussion highlighted the logistical challenges of coordinating transportation, noting that existing services like those from the Disabled American Veterans (DAV) operate on strict schedules, which can be problematic if appointments run late. Suggestions were made to explore fundraising options to support transportation initiatives, such as state auctions for surplus vehicles. The practicality of shared rides was considered. This approach could offer a flexible and responsive transportation solution, addressing the limitations of the current system.

Liability and insurance considerations for volunteer drivers were discussed, with concerns raised about how these might impact the board’s budget. The feasibility of leveraging ride-sharing services as an alternative was also considered, which could mitigate some costs associated with vehicle ownership and maintenance. Ensuring accessibility for disabled veterans was emphasized, with a commitment to acquiring any vehicles in compliance with ADA standards. The board recognized the need to incorporate these transportation needs into upcoming budget discussions to ensure comprehensive support for veterans.

In tandem with transportation issues, the board addressed outreach strategies, particularly focusing on advertising efforts through social media platforms like Facebook. The board had allocated $500 for advertising but initially faced challenges when Facebook’s algorithm mistakenly flagged their page as fake during the election cycle. Once resolved, their video advertisements achieved significant reach, with over 5,000 views and considerable local engagement. There was a noted demographic interest, particularly among women, which led to discussions on tailoring future content to better engage this group.

The board acknowledged the importance of reaching younger veterans and considered expanding their outreach to platforms like YouTube and Instagram. They discussed creating informational videos that explain available benefits and processes, such as post-death benefits and burial assistance, emphasizing the need to clarify filing deadlines and required documentation. Collaboration with organizations like the Massachusetts Women Veterans group was also proposed to enhance support for specific demographics.

Financial management was another key area of focus, with discussions on retained earnings and budget allocations. The board reviewed their financial status, noting a significant cost saving from a conference that ended up being state-covered. They debated whether to return excess funds to towns or maintain full funding for services, ultimately preferring the latter to ensure service continuity. Concerns were raised about the relationship between these financial assessments and the unfunded pension liabilities facing towns, which are distinct from Other Post-Employment Benefits (OPEB). Members anticipated a clearer financial picture by February, aligning with budget preparations.

The board also discussed a potential new memorial in Newbury, exploring state funding opportunities. A “Hero Wall” in the local library was suggested to display veterans’ service records, though privacy concerns were acknowledged. Plans for a breakfast event were revisited. Additionally, a successful Veterans Day assembly was recounted.

Endorsements of legislative initiatives like the HERO Act, which increases real estate tax exemptions for veterans, were discussed. The board noted a favorable voting outcome but acknowledged that the cost-of-living adjustment aspect still required formal adoption. The financial pressures faced by veterans and seniors due to rising property taxes were addressed, with discussions on tax deferral programs providing relief until properties are sold.

Towards the end of the meeting, the board reflected on the achievements of local veterans, considering a small ceremony to present a letter to a veteran appointed to a service academy.