The tool is accessible at leadSafeCommunityrgis.com and features a range of resources, including a tutorial for residents to identify their service lines, submit information, and access documents related to the city’s lead service line replacement program. The board underlined the importance of customer self-identification, which is important for the program’s success. Arenson pointed out that the tool leverages the esri rgis lead service line solution and includes data on public and private side water service, with language translation capabilities and an asset management database utility cloud for city use.

To maximize the tool’s impact, the board discussed an advertising strategy that involves social media campaigns, direct mail postcards with QR codes, and a planned reverse 911 call to increase awareness among residents. There was a particular emphasis on reaching out to homes with unknown service materials. The board also deliberated on the necessity for compliance, considering targeted door knocking and potential water service disconnection for non-responsive residents to gain access to properties for inspections.

The initiative’s funding mechanisms were also addressed, with the board approving a contract for the Woodward and current 2004 lead service line replacement at a cost not exceeding $175,000. Additionally, the discussion touched on the allocation of $113,040, funded by ARA funds, for the assessment and design contract for a bioreserve discovery center. The board approved the purchase of three parcels of land for $30,000, with additional costs covered by a CPC grant.

A contentious topic during the meeting was the revision of the water rate and budget for fiscal year 2025. The board engaged in a debate over the use of retained earnings as a revenue source, with concerns raised about the long-term financial implications for ratepayers. After much discussion, it was decided to draft a letter to the Council, expressing the board’s hesitancy but ultimately accepting the recommended rate. This decision underscores the board’s cautious approach to financial management and its advocacy for the best practices for the department.

The meeting also touched on regulatory concerns, such as the intermunicipal agreement with Freetown for an emergency alternative connection, which underwent a minor wording change. Furthermore, the board considered the city council’s appropriations and their impact on the Enterprise fund, debating whether an Enterprise fund requires city ordinance approval.

In the broader context of water management, the board reviewed ongoing efforts to manage water levels in various ponds and the necessity of emergency action plans for certain dams. The importance of maintaining water levels to prevent flooding was highlighted, alongside updates on requests for additional water supply to neighboring communities like Westport and the expansion of sewer systems in areas such as Freetown and North Tiverton.