Fall River Housing Authority Addresses Resident Concerns Over Online Rent Portal and Internal Promotions
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Meeting Type:
Housing Authority
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Meeting Date:
10/17/2024
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Recording Published:
10/18/2024
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Duration:
24 Minutes
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State:
Massachusetts
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County:
Bristol County
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Towns:
Fall River
- Meeting Overview:
At the recent Fall River Housing Authority meeting, residents voiced concerns about the prolonged outage of an online rent payment portal, while the Authority celebrated internal promotions. The meeting also covered new partnerships and updates on modernization projects.
Resident Nelson Vasquez raised concerns about the online rent payment portal, which has been non-operational for over six months. This issue affects residents who rely on the portal for the convenience of paying rent online. Vasquez suggested installing rent drop boxes as an alternative for those who are not technologically inclined. The Authority acknowledged the issue and committed to investigating the matter. A follow-up call was promised to Vasquez to provide an update on the portal’s status.
The Authority also announced several internal promotions. Among the promoted were Roger Sal Petro as the new Director of Maintenance, Katie Roberts as a new legal liaison, and Lori Amarante as the Supervising Senior Accountant. These promotions aim to boost morale and demonstrate the Authority’s preference for internal advancement when qualifications and ethics align.
Additionally, a new collaboration with city counselor Laura Washington aims to provide expanded counseling services to residents.
In modernization efforts, the Authority discussed ongoing projects, including a change order for boiler and water heater replacements at Catel Heights and roof replacements at Riley Plaza. These improvements are part of their regular updates to maintain and enhance housing facilities.
Paul Coogan
Housing Authority Officials:
Jo Ann Bentley, Jason Burns, Stephen R. Long, John Medeiros, David Underhill
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Meeting Type:
Housing Authority
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Meeting Date:
10/17/2024
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Recording Published:
10/18/2024
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Duration:
24 Minutes
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Notability Score:
Routine
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State:
Massachusetts
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County:
Bristol County
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Towns:
Fall River
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