A resident presented a case of an extraordinarily high water bill, emphasizing that the usage was higher than normal without any evidence of leaks or new appliances that could account for the surge. To address the situation, the board proposed testing the meter and suggested a transition to a new digital meter, which could provide more accurate readings. The board offered to waive finance charges for the resident and set up a payment plan, showing a willingness to ease the financial burden caused by the unexpected charge.

The conversation then turned to the installation of security cameras at district facilities, with a particular focus on a camera overlooking Zone one, an area deemed critical for preservation and protection. Privacy concerns arose due to the proximity of a beach where children in bathing suits could inadvertently be filmed, leading to the suggestion of adjusting the camera’s placement. The board also recognized the need for enhanced cybersecurity measures, considering the future requirement for cameras to safeguard wells and treatment facilities.

Another topic was the successful completion of a project funded by a grant aimed at lead service line replacement. This initiative included not only the replacement of water lines to eradicate lead from the infrastructure but also the integration of GIS mapping for better system management. The board acknowledged the project’s success and discussed the lead levels in local schools, noting the adjustments to pH levels in response to a school request.

Discussions on financial planning included deliberations on temporary borrowing options for a project, with a preference for a six-month borrowing period to mitigate potential impacts from the election and holiday season. The board also approved updated rules and regulations, focusing on language regarding violations and fines.

The board’s involvement with the planning board’s draft water protection bylaw was a issue. Board members expressed frustration with their exclusion from the drafting process, emphasizing the importance of collaboration to ensure the bylaw’s compliance with Mass General Law and the regulations of the Massachusetts Department of Environmental Protection (DEP). They stressed that the bylaw should prioritize water protection zones and not be swayed by special interest groups.

Public comments included concerns about the financial and logistical challenges of complying with new federal and state regulations. A board member raised concerns about stricter regulations and an accelerated timeline from the DEP. A customer questioned the transparency of the board’s selection process for engineering services. Disagreement arose between board members and the commenter, with a defensive stance taken on the board’s effort and fiscal responsibility, while the public urged for more detailed information.

The meeting also touched on lead service inspections, the installation of a new fire hydrant, and the update on grants for testing and funds received from a class lawsuit related to PFOA expenditures. Furthermore, the board planned to compile pilot studies and expenditures for a submission in August.