A significant portion of the meeting centered on the proposed changes to the water rate structure, which includes a tiered system based on usage. The council discussed the intricacies of the current billing system, pointing out that approximately 20 million gallons of water are unaccounted for annually, impacting the borough’s operating budget. The council emphasized the need to address this discrepancy through improved meter readings and potential adjustments to the billing system. The possibility of establishing a minimum usage threshold and altering tier levels was explored to ensure budgetary balance and fairness across different user groups.

Residents expressed concerns about the financial burden imposed by the current rate structure, particularly for low-usage households and seniors. There was a call for a more equitable system, with some suggesting a flat rate per gallon to avoid penalizing higher consumption. Comparisons to neighboring municipalities were made, highlighting the need for relief measures for vulnerable populations. The council acknowledged the complexities involved and the urgency to finalize decisions to implement new rates by the next fiscal cycle.

The water meter replacement project was another focal point, with council members questioning the project’s high costs and the contractor’s proposed responsibilities. The contractor had outlined various tasks, including software integration and preconstruction meetings, contributing to the project’s estimated $75,000 cost. The council scrutinized the necessity of these tasks and sought justification for the expenditure, considering the project’s primary goal of replacing existing meters. The challenge of coordinating access to over 2,000 residences for meter replacements was acknowledged, emphasizing the need for clear communication with residents.

The council also discussed the implications of the proposed ordinance addressing tap fees for water service connections, particularly for residents replacing outdated lead or galvanized lines. The ordinance aims to waive tap fees for existing users complying with state requirements, alleviating financial burdens on residents. However, the ordinance would not retroactively apply to past cases, leading to a debate on addressing specific instances where residents had already incurred fees. The council emphasized the importance of clarity in the ordinance’s language to prevent misinterpretation and ensure residents are not financially penalized for necessary infrastructure improvements.

Public comments highlighted dissatisfaction with the borough’s communication practices, particularly regarding notifications about rate changes and infrastructure projects. Residents suggested more efficient methods, such as email notifications, to reduce costs and improve transparency. Concerns about the sustainability of the borough’s management approach were raised, with calls for outsourcing certain functions to alleviate financial pressures. The rising water rates and their potential impact on the community, especially during challenging economic times, were a concern for many attendees.