0:00The meeting’s most pressing topic was the resident confusion surrounding the water service line inventory notices. The commission had distributed these notices in an effort to collect data on privately owned water service lines, but the language used in the notices suggested a lead service line status, which led to misunderstandings and concerns among residents. A significant portion of the discussion focused on the mixed responses from residents, some of whom were surprised to receive such notifications despite the commission’s prior attempts to prepare them. The chairman noted that only one resident seemed to understand the letter fully, pointing to a gap in effective communication.

Further complicating matters, technical issues with the QR code included in the notices initially caused login errors, though these were resolved. The commission emphasized the importance of residents accurately reporting the materials of their service lines, while also acknowledging the challenges posed by previous repairs. The surge in resident inquiries following the notice distribution overwhelmed the commission’s communication channels, leading to a significant backlog of voicemails.

17:48Parallel to the water line concerns, the commission addressed the aging water meter systems, particularly the radio boxes that transmit meter readings. Many of these boxes, dating back decades, are experiencing battery failures, forcing staff to rely on estimated readings. The commission explored several options to address this issue, including replacing batteries or radio units, and even considering a comprehensive overhaul with modern meters. However, any substantial solution would likely necessitate a capital request to the town’s Finance Committee, as it would exceed the annual budget for meter replacements. The urgency in resolving these issues was underscored by the potential for errors in estimated billing, affecting around 300 accounts.

0:00The meeting also touched upon ongoing infrastructure projects. The commission discussed the need for additional funding for Cottage Street aerator tank improvements, with plans to allocate $250,000 to ensure thorough inspections and address any deficiencies. The limited competition due to the tank’s specific design was noted, with only one bid received for installation. Another infrastructure concern was the wastewater pumping station upgrades on Cob Street. The commission sought an additional $250,000 for phase three, bringing the total request to about $750,000. The need for specialized equipment like variable frequency drives was highlighted, given the hazardous environments in which these systems operate.

17:48Attention then turned to the Elm Street project, where the commission awaited updates on a potential Tax Increment Financing (TIF) agreement. The delay in finalizing the TIF could impact the timeline for a special town meeting and potentially jeopardize the construction schedule, especially if negotiations extended into warmer months. The interplay between the TIF and a $3.5 million grant was discussed, with members emphasizing the need to expedite the agreement to enable timely progress on necessary projects.

34:02In a discussion about potential commercial development, the commission considered a proposal for a warehouse on South Washington Street. The water department’s policy mandates infrastructure improvements prior to construction, but there was a suggestion to provisionally approve the project given its unique circumstances. This topic raised questions about developer accountability and the implications for future ownership.

52:23The meeting was not without its administrative updates. The status of the Norton Public Schools’ transition from a groundwater discharge permit to a municipal sewer connection was noted, with the middle school expected to connect within three years. Additionally, Wheaton College’s request to discharge a substantial volume of pool water into the municipal wastewater system prompted discussions about environmental impacts and the need for a controlled approach.