Port Orange Residents Demand Better Communication on Stormwater and Utility Issues

At the recent Port Orange City Council meeting, residents expressed mounting frustration over the slow progress of stormwater improvement projects and utility management issues. A resident of the Beacon Woods subdivision critiqued the perceived lack of advancement on a $50 million stormwater project initiated after Hurricane Ian. Meanwhile, other residents voiced complaints about inaccurate water meter readings, urging the council for more transparency and effective communication strategies.

The meeting’s most pressing topic revolved around stormwater management, particularly the concerns raised by Beacon Woods residents about the sluggish pace of a $50 million improvement project. The resident highlighted ongoing problems with drainage culverts, stating that the work seems stalled, resulting in “0% progress” from their perspective. The resident urged the city to improve its communication with the public. This plea for transparency was acknowledged by the council, who recognized the need to enhance the city’s communication efforts, especially regarding significant infrastructure projects.

The council members discussed the challenges of long-term projects, particularly those affected by external permitting processes. A parallel was drawn to the concept of “Island time” to describe the exaggerated inefficiency in government procedures. Despite these hurdles, the council agreed on the importance of utilizing social media as a primary platform to inform residents about project timelines and other city initiatives. They also acknowledged the need for a more robust online presence.

Utility management issues also gained attention, particularly from residents experiencing challenges with water meter readings. A resident from Tanglewood Trace detailed ongoing problems with estimated water bills, which continue to rise despite minimal usage. Expressing dissatisfaction with the responses from the city’s utility management, the resident sought direct assistance from the council. In response, the mayor assured that these concerns would be relayed to the city manager’s office for further investigation.

In further discussions about utility management, the council covered the Aquahawk service, which alerts residents about potential leaks based on excessive water usage. This free service was highlighted as a preventative measure to avoid costly water bills and leaks, with an emphasis on increasing community awareness of such resources. The council recognized the importance of ensuring residents are informed about and can easily access these services.

Another issue discussed was the maintenance and visual condition of commercial properties. The council emphasized the need for accountability in the ongoing upkeep of these properties, noting that while initial landscaping is commendably executed, continuous maintenance often falls short. As Port Orange approaches its developmental limits, preserving the aesthetics of existing structures becomes increasingly crucial. The council discussed potential measures, such as regular inspections and adjusting code enforcement schedules, to maintain community standards and ensure properties remain visually appealing.

The conversation also touched on the topic of nuisance properties, particularly in the Sugar Forest and Dove Avenue areas. Residents had raised concerns in previous meetings, leading to legal proceedings initiated by the city. Proper documentation, including photographic evidence and police involvement, was stressed as essential in facilitating the enforcement process. The timeline for addressing such complaints has improved significantly, dropping from six months to six weeks.

The meeting also saw discussions about the need for transparency in stormwater management projects, with the council expressing an interest in making related information more accessible on the city’s website. The importance of a master stormwater plan was underscored, which is anticipated to guide future spending on these projects. Despite the complexities and frustrations associated with code enforcement, the council acknowledged the challenges posed by state mandates and legal requirements that often delay the enforcement process.

As part of ongoing efforts to improve city services, the council explored strategies to maintain commercial properties, focusing on enhancing lighting in certain areas. Improved visibility in commercial spaces was deemed critical, particularly during the holiday season when shopping activity peaks. Council members noted progress in restoring lighting in certain plazas and expressed gratitude for the efforts made to uphold community standards.

The council concluded the meeting by emphasizing the responsibility of city employees to report any damaged signs or infrastructure they encounter. The “Click Fix” system was suggested as a tool for residents and employees to report non-issues, while more matters should be communicated directly to relevant city staff.

As the meeting wrapped up, the city manager discussed the establishment of an engineering division to enhance project management capabilities. This initiative was supported by the council. The city manager also reassured that despite delays, progress is being made in addressing stormwater management issues, with strategic land acquisitions being a focal point for future improvements.

Note: This meeting summary was generated by AI, which can occasionally misspell names, misattribute actions, and state inaccuracies. This summary is intended to be a starting point and you should review the meeting record linked above before acting on anything you read. If we got something wrong, let us know. We’re working every day to improve our process in pursuit of universal local government transparency.
Mayor:
Donald O. Burnette
City Council Officials:
MBA (City Mayor), Jonathan Foley, Tracy Grubbs, Drew Bastian, Scott Stiltner (Vice Mayor), Robin Fenwick, MMC (City Clerk)

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