Southwick Select Board Grapples with Cybersecurity Breach Impacting Emergency Notification System
- Meeting Overview:
The Southwick Select Board meeting on December 1, 2025, focused heavily on community concerns, including a cybersecurity breach of the Code Red emergency notification system, the handling of property assessment reevaluations, and proposed legislation affecting battery storage facilities. The board also discussed improvements in local governance and community engagement through media and communication initiatives.
One notable issue addressed was the recent cyber attack on the Code Red emergency notification system. The breach, believed to be caused by a cyber attack during a transition to a new platform, disrupted the system’s functionality. This led to an inability to track which residents received emergency notifications, though it was confirmed that the system reached approximately 4,000 numbers. The board emphasized the need for a more robust notification system to ensure effective communication during emergencies. Concerns were raised about the potential for identity theft, urging residents to change passwords if they used similar credentials across multiple accounts. The town’s insurance provider, Maya, was contacted to discuss necessary protocols following the data breach.
In addition to the cybersecurity discussion, the board tackled the ongoing property assessment reevaluations. The chair clarified that inconsistencies identified in past assessments were due to a clerical error when files were sent to the Department of Revenue. These errors were not influenced by the board, and all adjustments to property valuations complied with Massachusetts General Law. The chair reassured residents of transparency in the process and encouraged them to reach out to the assessor for inquiries. The former assessor’s voluntary resignation at the end of November was also addressed, dismissing claims of board influence on the departure.
The board also examined proposed moratoriums on large-scale photovoltaic and battery energy storage systems. Concerns were raised about the urgency of the situation, with discussions centered around pending state legislation that could impose stricter controls on such facilities. The board debated the need for a public hearing and subsequent approval at a town meeting to enact a moratorium. This pause would provide time to craft appropriate zoning regulations, considering the legislative landscape and safety concerns surrounding battery storage facilities.
The meeting further explored the challenges and opportunities in enhancing local media and communication strategies. The board discussed the transition to fiber internet services and its impact on Public Educational Governmental (PEG) funding as residents move away from traditional cable subscriptions. There was a call for a multi-phase plan to revitalize community television, emphasizing collaboration with schools to enhance programming and engage younger demographics. A comprehensive inventory of existing equipment was suggested to assess needs and improve the quality of local broadcasts.
The board also deliberated on the necessity of hybrid meeting formats to maintain transparency and accessibility, acknowledging the technical challenges but recognizing the value of remote participation. Discussions highlighted the potential for platforms like YouTube to enhance community engagement by providing both live and recorded content.
Another topic was the town’s response to a lawsuit regarding water billing errors. A resident raised concerns about an overcharge involving more than 10 million gallons due to a clerical mistake. The board was asked if there were plans to audit the water department’s billing process to prevent future errors, given the substantial amount the plaintiff sought to recover.
In a separate matter, the board discussed a request from the cultural council to honor Ellen Cook Miles with a tree lighting ceremony. Scheduled for December 8, this event aims to commemorate her over 23 years of service on the council. The board showed unanimous support for the ceremony, planning to make a proclamation in her honor.
Karl J Stinehart
City Council Officials:
Diane Gale, Jason Perron, Douglas A Moglin, Lisa Anderson (Select Board Secretary), Russell Stone Fox, Joseph J Deedy, Sondra S Pendleton, Robin Solek
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Meeting Type:
City Council
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Committee:
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Meeting Date:
12/01/2025
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Recording Published:
12/02/2025
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Duration:
100 Minutes
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Notability Score:
Routine
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State:
Massachusetts
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County:
Hampden County
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Towns:
Southwick
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