A central topic of the meeting was the updated safety plan aimed at addressing evolving challenges within the library environment. The plan introduces three primary pillars: fostering a culture of safety, ensuring consistent responses to safety challenges, and enhancing safety practices through tailored emergency management playbooks for each library location. This strategic approach is designed to maintain the library’s reputation as a safe and welcoming space for the community.

The introduction of a new safety manager, referred to as Alex, marked a step in the plan’s implementation. Alex outlined the development of a safety playbook, which provides a comprehensive emergency response guide for library staff. This guide is intended to evolve in response to the unique realities of each library space. The library has also onboarded five safety specialists who are integral to supporting the overall safety strategy. These specialists are trained in behavior management, de-escalation techniques, and first aid, with a specific focus on overdose responses.

A speaker at the meeting emphasized the importance of integrating community feedback into safety measures, which led to a survey conducted by professionals from various fields, including security and restorative justice. The library system aims to create an environment where patrons feel safe and respected, without the need for membership or purchases. This goal is particularly relevant given the library’s role as a refuge during harsh weather conditions and its service to vulnerable community members.

The discussion included plans for implementing lockdown procedures and installing paper monitors in bathrooms to address smoking and vaping issues. While initial funding for these monitors was included in the 2024 budget, further funding for a broader rollout is planned for 2025.

One participant, identified as Robert Lee, shared his experiences as a library safety specialist. Robert’s interactions with patrons, including those experiencing homelessness and safety challenges, underscored the library’s role as a community hub. He recounted specific encounters, such as assisting a patron interested in discussing homelessness and education issues, which he approached with empathy and encouragement.

Robert’s experiences illustrated the positive impact of the library’s safety strategy on both patrons and staff. His approach to challenging situations, including an incident where he was spat on, reflects the commitment of safety specialists to maintaining a welcoming and respectful environment.

The meeting also addressed the deployment of safety specialists across library branches. A participant requested clarity on how incidents are tracked to determine future needs for dedicated safety personnel. A safety tracker was mentioned as a tool for monitoring incidents, including drug-related occurrences, to inform resource allocation decisions.

The discussion transitioned to the upcoming “Read Brave” program, highlighting the library’s role in community engagement through storytelling. This initiative, now in its twelfth year, involves distributing approximately 5,000 books to community members, with a focus on teens and school students. The selected book, “A Cada” by Nigerian American author Nnedi Okorafor, explores themes of African Futurism and addresses broader human experiences. Planned events include author visits and community discussions, fostering intergenerational dialogue and connections.