Townsend Board Discusses Water Discoloration Concerns and Facility Budget Implications

The Townsend Board of Water Commissioners convened on September 9, 2024, to address resident complaints about water discoloration, financial oversight of the new water treatment plant, and operational protocols.

The most pressing topic centered on concerns raised by resident Lisa Dle regarding water discoloration affecting her rescue animals. Dle, who owns four donkeys and two horses, voiced her frustration over the unpredictable nature of water discoloration incidents, which posed health risks to her animals. She requested advance notification for such events. The board acknowledged the difficulty in predicting unplanned events like main breaks but assured Dle that they would notify residents during planned water shutoffs.

Dle explained that she often resorted to purchasing spring water due to the discoloration. Her plea highlighted broader issues of water quality affecting other residents, including another individual from Brookline Street who shared similar experiences. The board discussed the technicalities behind water discoloration, advising residents on flushing techniques to manage the issue at home. They also mentioned resources like Redbe Gone to help remove iron stains from fabrics, reflecting ongoing efforts to mitigate the impact of water quality issues.

The discussion transitioned to the new water treatment plant’s budget and operational concerns. One board member emphasized the importance of fiscal responsibility, noting the significant water bills faced by customers. They advocated for careful evaluation of expenditures, especially for equipment and services mandated by permits and regulations. The board debated the necessity of various purchases, including stream gauges and turbidity meters, in light of recent environmental incidents that highlighted the need for early detection of contaminants.

Financial oversight was a recurring theme, with concerns raised about expenditures that had not been pre-approved by the board. A motion was made to approve minutes from previous meetings, but a misunderstanding about the dates led to further discussion. The board recognized the need to establish a dollar threshold for approvals to streamline operations while maintaining oversight. This was particularly relevant for significant expenditures related to the new treatment plant, such as a $3,000 warrant for acoustic paneling, which a board member found premature given the building’s incomplete status.

Chlorination practices sparked a debate among board members. One commissioner defended the legally mandated practice of chlorination, citing public safety and regulatory compliance. They firmly rejected any notion that chlorination could be optional, emphasizing the importance of adhering to consent orders. Another commissioner called for a procedural framework to discuss significant expenditures and operational decisions.

Operational concerns regarding the new water treatment plant were also discussed. The need for ordering equipment in advance due to delivery delays was highlighted, with a specific example of variable frequency drives (VFDs) that could take up to 80 weeks to arrive. Questions arose about the eligibility for reimbursement from the State Revolving Fund (SRF) for essential equipment, with budget shortfalls estimated at around $400,000. The board agreed that major expenditures should be brought before them for discussion prior to any commitments, emphasizing fiscal responsibility.

Plans for a ribbon-cutting ceremony were proposed for April or May, aligning with the delivery and installation of a generator expected in December. Concerns were raised about the cost of the event, advocating for a modest gathering in light of other communities facing similar challenges.

The board also addressed infrastructure projects, including new motors and pumps at Harbit Trace and paving work throughout the area. They emphasized the importance of notifying residents about upcoming water flushing schedules to keep the community informed. A development was reported regarding a supplemental payout potentially covering the entire cost of the treatment plant, estimated at $21 million.

The meeting concluded with logistical issues about scheduling future meetings, tentatively agreeing on October 8th for the next session. The board also approved monthly abatement and adjustment lists, as well as end-of-month reports and bills payable, before adjourning with expressions of appreciation for the participants’ time and contributions.

Note: This meeting summary was generated by AI, which can occasionally misspell names, misattribute actions, and state inaccuracies. This summary is intended to be a starting point and you should review the meeting record linked above before acting on anything you read. If we got something wrong, let us know. We’re working every day to improve our process in pursuit of universal local government transparency.
Town Administrator:
Eric Slagle
Water Control Board Officials:
Nathan Mattila, Todd Melanson, David Vigeant (Water Superintendent)

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