Townsend Water Board Deliberates High Water Bill and Expansion Plans Amid Governance Tension

The Townsend Board of Water Commissioners meeting on April 14, 2025, addressed several issues, including a contentious high water bill dispute, plans for a system expansion involving the Lunenburg tank, and concerns about the board’s role in hiring processes. These topics were discussed with a focus on financial implications, community impact, and governance procedures.

02:17The meeting began with public comments highlighting a significant dispute over a high water bill. Camille Nisar presented a case to the board involving a $1,200 bill for a property on Worcester Road. Nisar explained that while the property was rented out, an outdoor spigot froze and burst, leading to water loss. Despite efforts to address the issue, including shutting off the spigot, Nisar was unaware of a second incident. The board discussed billing adjustments, considering a lower first-tier rate for the initial incident and full charges for the subsequent one. However, they required proof of repair from a licensed plumber before finalizing any adjustments. Nisar agreed to provide the necessary documentation and expressed willingness to join the “Eye on Water” program for leak alerts.

21:00The board then shifted focus to the Lunenburg tank and system expansion. Discussions centered on the sizing of booster pumps and a hydraulic study to ensure proper installation. The expansion plans included potentially extending lines to Lunenburg Road or creating a loop for better water circulation. A debate arose regarding the project’s feasibility and investment, with suggestions to survey residents on their interest in connecting to the new lines. Concerns about potential Department of Public Health regulations mandating well testing were raised, highlighting the need for community education on the implications of connecting to municipal water versus maintaining private wells. The board decided to postpone decisions until after the town meeting on May 6, where funding approval for studies was anticipated.

36:25Financial considerations dominated the expansion discussion, with a focus on funding sources and the timing of financial approvals necessary for the hydraulic study. Members called for comprehensive project overviews, including maps and cost estimates, to facilitate informed decision-making. The timing of funds related to a PAS lawsuit was also discussed, with delays highlighted, and members suggested consulting other communities on similar projects to address rising material costs.

57:28As the meeting continued, governance and procedural tensions emerged over the hiring of a new candidate. Members expressed concerns about the board’s involvement in hiring decisions, emphasizing the need for transparency in reviewing applications and selection rationale. A particular issue involved a warrant article for payment to an unhired individual, prompting calls for better communication and board oversight. The board sought clarification from labor counsel on the delineation of responsibilities between day-to-day operations and notable decisions requiring approval.

01:14:17Operational updates included plans for seasonal maintenance, such as power washing the water tank and hydrant upkeep. Training opportunities for employees to obtain a T1 license were announced, with board members invited to participate where possible. The importance of clear communication about flushing schedules was noted.

Note: This meeting summary was generated by AI, which can occasionally misspell names, misattribute actions, and state inaccuracies. This summary is intended to be a starting point and you should review the meeting record linked above before acting on anything you read. If we got something wrong, let us know. We’re working every day to improve our process in pursuit of universal local government transparency.

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