Williston Residents Voice Concerns Over Water Billing and Infrastructure at City Council Meeting

The Williston City Council meeting held on August 19, 2025, saw a turnout of residents concerned about escalating water bills, unresolved leaks, and city infrastructure challenges. Residents expressed frustrations over high utility costs and inadequate responses to infrastructure issues, which have affected their quality of life. The council also discussed ongoing and upcoming projects aimed at addressing these concerns, including grant applications for infrastructure improvements and a new election process.

A dominant theme throughout the meeting was the residents’ dissatisfaction with the city’s water billing practices and infrastructure maintenance. Multiple residents reported alarmingly high water bills, which they felt were unjustified by their water usage. For instance, one resident highlighted a staggering bill for 30,000 gallons of water despite minimal occupancy in their home. Another resident recounted how their water bill fluctuated dramatically due to damages caused by contractors to their irrigation system. These stories underscored a broader issue with the city’s water system and billing accuracy. Residents called for immediate action from the city to address these discrepancies and provide financial relief to those struggling with inflated bills.

Several residents took the opportunity to raise concerns during the public participation segment, emphasizing the persistent issue of water leaks throughout the city. Timothy, a resident, presented photographs to substantiate claims of long-standing leaks, particularly one that had been unresolved for over a year in front of a local business. He criticized the city’s supervisors for their perceived lack of accountability and called for the termination of certain underqualified employees. This sentiment was echoed by other attendees who reported similar infrastructure challenges, including hazardous road conditions caused by water damage.

The council acknowledged some of these issues, noting that certain leaks fell under the jurisdiction of the Florida Department of Transportation (FDOT) and were beyond the city’s control. However, this response did little to alleviate residents’ frustrations, as many felt abandoned by the city in addressing these infrastructure problems.

In addition to water-related issues, the council discussed various grant applications intended to improve the city’s infrastructure and environmental management. The city is seeking funding to phase out septic systems and upgrade the wastewater treatment plant to reduce nitrogen pollution. These projects, part of the broader effort to meet state environmental standards, are important for addressing long-term infrastructure needs. The city is also pursuing grants for stormwater improvements and hopes to implement a regional solution for areas prone to flooding.

The meeting also addressed the city’s strategic plans involving the Williston Fiber Project, which has sparked debate among council members and residents. Some council members questioned the financial viability of the project, criticizing the decision to invest in fiber optics over more urgent needs like the Advanced Metering Infrastructure (AMI) project. The AMI project promises more accurate water billing and real-time monitoring but remains unfunded due to budget constraints. Proponents of the fiber project argued that it would eventually be profitable and support essential city services, though skepticism remained regarding its immediate benefits compared to AMI.

Another topic was the proposal for a new election process, outlined by Supervisor of Elections Tammy Jones. Jones suggested an interlocal agreement to streamline elections in Williston, proposing that her office manage all municipal elections to reduce confusion and improve efficiency. The proposed arrangement includes moving election results reporting to Bronson and promises no additional cost for the city, apart from necessary materials like ballots and envelopes. Jones expressed urgency in finalizing this agreement to facilitate smoother elections, highlighting the need for better communication with voters and efficient handling of absentee ballots.

The council also discussed various resolutions, including the termination of an interlocal agreement with Bronson for animal control services and amendments to the human resources policy regarding police officers’ annual leave. Furthermore, they addressed the decommissioning of a problematic 2016 Dodge Charger police vehicle, opting to sell it via sealed bids to manage maintenance costs effectively.

The council acknowledged the importance of keeping the community informed about ongoing projects, utility updates, and infrastructure improvements. The discussions revealed a shared urgency among community members to address their financial burdens and hold the city accountable for effective resource management.

Note: This meeting summary was generated by AI, which can occasionally misspell names, misattribute actions, and state inaccuracies. This summary is intended to be a starting point and you should review the meeting record linked above before acting on anything you read. If we got something wrong, let us know. We’re working every day to improve our process in pursuit of universal local government transparency.
Mayor:
Charles Goodman
City Council Officials:
Charles Goodman –, Michael Cox –, Darfeness Hinds – Vice, Meredith Martin – Council Member, Alexa Riccio – Council Member, Debra Jones – Council Member

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