0:00A significant portion of the meeting centered around the management plan for the new developments, with a strong emphasis on ensuring adequate staffing and management presence. The plan proposed a flexible staffing schedule, allocating 20 to 30 hours per week across both sites for property management and maintenance staff. This arrangement aimed to provide residents with sufficient access to management while allowing for adaptability based on tenant needs. A representative from Wayfinders assured the board that staffing hours would be adjusted as necessary, especially during high-demand periods such as move-ins and lease renewals.

18:36Concerns were raised about whether the proposed staffing model would meet residents’ needs, particularly regarding maintenance coverage. It was clarified that while scheduled hours would be during regular business operations, emergency maintenance support would be available around the clock. This 24/7 coverage aims to address issues promptly.

55:13Security measures were another focal point, with the board approving a key card access system for residents, designed to enhance safety and restrict access to authorized individuals. The system allows each household member aged 18 or older to have a key card, with additional cards available upon parental request for children. The management plan also included a detailed intercom system for visitor access, allowing residents to screen and grant entry via a panel in their unit or through their phones.

36:39The discussion extended to parking arrangements, where guests at the East Street location would use street parking, while those at Belchertown Road would have designated short-term spaces. The board emphasized the importance of vehicle registration monitoring to ensure compliance with parking policies, expecting management to implement a system to verify vehicle registrations.

55:13During the meeting, the board also addressed waivers related to water and sewer connection permits. The applicant’s request to eliminate the need for a separate Department of Public Works permit was approved, contingent upon submitting detailed construction plans for review. This decision streamlined the permitting process while ensuring adherence to necessary standards and fees.

Further, the board considered updates to the conditions attached to the comprehensive permit. These included a 70% local preference for initial lease-ups, pending state housing agency approval, and adjustments to language for clarity. A notable amendment involved aligning terminology related to marijuana use with Massachusetts state statutes.

1:37:05The board’s deliberations concluded with the approval of findings necessary for the project, highlighting its alignment with municipal planning goals and compliance with safety and environmental regulations.